Time synchronisation via GPS

After upgrading to version 3.4.2220 (from version 3.4.22110) it is not possible to set the time from GPS.
(Settings → Time → Set time from GPS)

Error message:
GPS data not available. Please try again later.

This is the first time I have had this problem. I have not noticed this problem with all previous updates. I have been updating via Cyanlabs since version 3.0.x.

I have done a factory reset (even several times).
I even ran the upgrade again (in this case just “reflash”).

SYNC Region: Europe

Navigation Variant: No

Install Type: Stock (Original Unit)

Old SYNC Version: 3.4.22110

New SYNC Version: 3.4.22200

Do you have a error message, if so what is it?
GPS data not available. Try again later.

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version:

Syn3 Updater Documentation Read: Yes

Syn3 Updater Log File

Branch: Stable
Operating System: Microsoft Windows 11 Pro (2009)

Version: 3.4.22200
Region: EU
Navigation: False
Install Mode: Autodetekce (autoinstall)
Install Mode Overridden: False
My20 Protection Enabled: Autodetekce

Mode: Drive
Model: Samsung Flash Drive USB Device
Size: 29,9GB
FileSystem: FAT32
Partition Type: MBR

; CyanLabs Syn3Updater Stable - Autoinstall Mode - Sync 3.4.22200 EU

Item1 = VOICE - 5U5T-14G391-AT_1660763323000.TAR.GZ
Open1 = SyncMyRide\5U5T-14G391-AT_1660763323000.TAR.GZ
Item2 = APPS - NU5T-14G381-AA_1660780450000.TAR.GZ
Open2 = SyncMyRide\NU5T-14G381-AA_1660780450000.TAR.GZ
Item3 = GRACENOTES - 4U5T-14G423-AC_1615425645000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G423-AC_1615425645000.TAR.GZ
Item4 = ENH_DAB - 1U5T-14G658-AH_1644006443000.TAR.GZ
Open4 = SyncMyRide\1U5T-14G658-AH_1644006443000.TAR.GZ
Options = AutoInstall

5U5T-14G391-AT_1660763323000.TAR.GZ (1,5GB)
NU5T-14G381-AA_1660780450000.TAR.GZ (869,8MB)
4U5T-14G423-AC_1615425645000.TAR.GZ (689MB)
1U5T-14G658-AH_1644006443000.TAR.GZ (57,5MB)

[21.09.2022 17:25:19] Selected Region: EU - Release: Sync 3.4.22200 - Map Version: Žádná Nav APIM jednotka 
[21.09.2022 17:25:19] Install Mode: Autodetekce (autoinstall) Forced: False 
[21.09.2022 17:25:19] MY20 Protection: Autodetekce 
[21.09.2022 17:25:19] Formatting USB drive
[21.09.2022 17:25:19] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[21.09.2022 17:26:11] Checking Existing File: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[21.09.2022 17:26:11] Downloading: 5U5T-14G391-AT_1660763323000.TAR.GZ
[21.09.2022 17:26:56] Validating: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[21.09.2022 17:27:02] Downloaded: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[21.09.2022 17:27:02] Checking Existing File: NU5T-14G381-AA_1660780450000.TAR.GZ 
[21.09.2022 17:27:02] Downloading: NU5T-14G381-AA_1660780450000.TAR.GZ
[21.09.2022 17:27:24] Validating: NU5T-14G381-AA_1660780450000.TAR.GZ 
[21.09.2022 17:27:27] Downloaded: NU5T-14G381-AA_1660780450000.TAR.GZ 
[21.09.2022 17:27:27] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[21.09.2022 17:27:27] Downloading: 4U5T-14G423-AC_1615425645000.TAR.GZ
[21.09.2022 17:27:53] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[21.09.2022 17:27:55] Downloaded: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[21.09.2022 17:27:55] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[21.09.2022 17:27:55] Downloading: 1U5T-14G658-AH_1644006443000.TAR.GZ
[21.09.2022 17:27:58] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[21.09.2022 17:27:58] Downloaded: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[21.09.2022 17:27:58] Preparing USB drive
[21.09.2022 17:27:58] Checking Existing File: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[21.09.2022 17:27:58] Copying: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[21.09.2022 17:29:05] Validating: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[21.09.2022 17:29:09] Copied: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[21.09.2022 17:29:09] Checking Existing File: NU5T-14G381-AA_1660780450000.TAR.GZ 
[21.09.2022 17:29:09] Copying: NU5T-14G381-AA_1660780450000.TAR.GZ 
[21.09.2022 17:29:46] Validating: NU5T-14G381-AA_1660780450000.TAR.GZ 
[21.09.2022 17:29:49] Copied: NU5T-14G381-AA_1660780450000.TAR.GZ 
[21.09.2022 17:29:49] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[21.09.2022 17:29:49] Copying: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[21.09.2022 17:30:20] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[21.09.2022 17:30:22] Copied: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[21.09.2022 17:30:22] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[21.09.2022 17:30:22] Copying: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[21.09.2022 17:30:23] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[21.09.2022 17:30:24] Copied: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[21.09.2022 17:30:24] Generating Autoinstall.lst

I have this issue too on 22110. Going to downgrade see if that fixes it. Does your clock also change time when you turn ignition off and just sit with the radio on?

I have not tried to monitor the time with the engine off. But every time I get in the car, the time is correct. The only thing I can’t do is synchronize the time using GPS.

Another interesting behavior. It is now 17:42. I manually set the time in the car. And within seconds it changes itself to 22:48.


The log you provided makes no sense, since the previous and new versions are the same 3.4.2220.

Is there any particular background for the unit?, is it stock?, was it added once the car was purchased?.

I admit, the log doesn’t make sense. Because this log is the only one I have, and it’s from the last upgrade attempt (in that case just a reflash) that I wrote about in the opening post.
I don’t have the previous log. I apologize.
The Sync unit in the vehicle is original (I bought the vehicle like this new - straight from the factory).

It should still be on your PC i believe… but if you are unsure which one of them it’s the original one, not sure if that’s going to help.

At this point I would recommend trying a different Sync3 version to see if there’s any difference. Try 21265.

Okay, I’ll try a downgrade.
Anyway, apart from the clock, everything works fine

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