Tried to update using the map cut down generator 2.23 Recieved the error code

Ford SYNC 3 Support
, , , , , ,
1

Have updated sync to 3.4 21388 months ago with the 2.22 maps. installing the latest map only package using the map cut down generator with the 2.23 map upgrade. Doesn’t seem to be a License key in the log. Is the there a way to acquire this or create it.

Thx
Mike

SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
Lic_ERR01

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.12.5.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.12.5.0
Branch: Stable
Operating System: Microsoft Windows 10 Home (2009)

PREVIOUS CONFIGURATION
Version: 3.4.23188
Region: NA
Navigation: True
Install Mode: Auto-Detect (autoinstall)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model:  USB  SanDisk 3.2Gen1 USB Device
Size: 460.3GB
FileSystem: exFAT
Partition Type: MBR

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.12.5.0 Stable - Autoinstall Mode - Only Update Maps NA

[SYNCGen3.0_3.0.1_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = VOICE_NAV - 4U5T-14G422-CAN_1709610798000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G422-CAN_1709610798000.TAR.GZ
Item3 = MAP - 4U5T-14G421-CGG_1709608813000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G421-CGG_1709608813000.TAR.GZ
Item4 = MAP - 4U5T-14G421-CHG_1709609492000.TAR.GZ
Open4 = SyncMyRide\4U5T-14G421-CHG_1709609492000.TAR.GZ
Options = AutoInstall

[SYNCGen3.0_3.0.1]
Item1 = MAP - 4U5T-14G421-CCG_1709587982000.TAR.GZ
Open1 = SyncMyRide\4U5T-14G421-CCG_1709587982000.TAR.GZ
Item2 = MAP - 4U5T-14G421-CBG_1709587496000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G421-CBG_1709587496000.TAR.GZ
Item3 = MAP - 4U5T-14G421-CEG_1709607297000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G421-CEG_1709607297000.TAR.GZ
Options = AutoInstall, Include, Transaction

[SYNCGen3.0_ALL]
Item1 = MAP - 4U5T-14G421-CDG_1709589204000.TAR.GZ
Open1 = SyncMyRide\4U5T-14G421-CDG_1709589204000.TAR.GZ
Item2 = MAP - 4U5T-14G421-CFG_1709608559000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G421-CFG_1709608559000.TAR.GZ
Item3 = MAP - 4U5T-14G421-CAG_1708029977000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G421-CAG_1708029977000.TAR.GZ
Options = Delay, Include, Transaction


FILES (10)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
4U5T-14G421-CHG_1709609492000.TAR.GZ (1023.3MB)
4U5T-14G421-CGG_1709608813000.TAR.GZ (1.2GB)
4U5T-14G421-CFG_1709608559000.TAR.GZ (1.1GB)
4U5T-14G421-CEG_1709607297000.TAR.GZ (1.1GB)
4U5T-14G421-CDG_1709589204000.TAR.GZ (1.3GB)
4U5T-14G421-CCG_1709587982000.TAR.GZ (1.1GB)
4U5T-14G421-CBG_1709587496000.TAR.GZ (1.1GB)
4U5T-14G421-CAG_1708029977000.TAR.GZ (1014.9MB)
4U5T-14G422-CAN_1709610798000.TAR.GZ (1.2GB)

LOG
[31-May-2024 6:39:49 PM] Selected Region: NA - Release: Only Update Maps - Map Version: NA - 2024-05-26 - 1716684358 
[31-May-2024 6:39:49 PM] Install Mode: Auto-Detect (autoinstall) Forced: False 
[31-May-2024 6:39:49 PM] MY20 Protection: Auto-Detect 
[31-May-2024 6:39:49 PM] Formatting USB drive
[31-May-2024 6:39:49 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[31-May-2024 6:39:56 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[31-May-2024 6:39:56 PM] Downloading: PU5T-14G386-BB_1690840002000.TAR.GZ
[31-May-2024 6:39:57 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[31-May-2024 6:39:57 PM] Downloaded: PU5T-14G386-BB_1690840002000.TAR.GZ 
[31-May-2024 6:39:57 PM] Checking Existing File: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[31-May-2024 6:39:57 PM] Downloading: 4U5T-14G421-CHG_1709609492000.TAR.GZ
[31-May-2024 6:46:49 PM] Validating: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[31-May-2024 6:46:52 PM] Downloaded: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[31-May-2024 6:46:52 PM] Checking Existing File: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[31-May-2024 6:46:52 PM] Downloading: 4U5T-14G421-CGG_1709608813000.TAR.GZ
[31-May-2024 6:56:03 PM] Validating: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[31-May-2024 6:56:07 PM] Downloaded: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[31-May-2024 6:56:07 PM] Checking Existing File: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[31-May-2024 6:56:07 PM] Downloading: 4U5T-14G421-CFG_1709608559000.TAR.GZ
[31-May-2024 7:00:03 PM] Validating: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[31-May-2024 7:00:07 PM] Downloaded: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[31-May-2024 7:00:07 PM] Checking Existing File: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[31-May-2024 7:00:07 PM] Downloading: 4U5T-14G421-CEG_1709607297000.TAR.GZ
[31-May-2024 7:04:24 PM] Validating: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[31-May-2024 7:04:28 PM] Downloaded: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[31-May-2024 7:04:28 PM] Checking Existing File: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[31-May-2024 7:04:28 PM] Downloading: 4U5T-14G421-CDG_1709589204000.TAR.GZ
[31-May-2024 7:09:51 PM] Validating: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[31-May-2024 7:09:55 PM] Downloaded: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[31-May-2024 7:09:55 PM] Checking Existing File: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[31-May-2024 7:09:55 PM] Downloading: 4U5T-14G421-CCG_1709587982000.TAR.GZ
[31-May-2024 7:13:43 PM] Validating: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[31-May-2024 7:13:47 PM] Downloaded: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[31-May-2024 7:13:47 PM] Checking Existing File: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[31-May-2024 7:13:47 PM] Downloading: 4U5T-14G421-CBG_1709587496000.TAR.GZ
[31-May-2024 7:18:07 PM] Validating: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[31-May-2024 7:18:11 PM] Downloaded: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[31-May-2024 7:18:11 PM] Checking Existing File: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[31-May-2024 7:18:11 PM] Downloading: 4U5T-14G421-CAG_1708029977000.TAR.GZ
[31-May-2024 7:21:33 PM] Validating: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[31-May-2024 7:21:37 PM] Downloaded: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[31-May-2024 7:21:37 PM] Checking Existing File: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[31-May-2024 7:21:37 PM] Downloading: 4U5T-14G422-CAN_1709610798000.TAR.GZ
[31-May-2024 7:26:11 PM] Validating: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[31-May-2024 7:26:15 PM] Downloaded: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[31-May-2024 7:26:15 PM] Preparing USB drive
[31-May-2024 7:26:15 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[31-May-2024 7:26:15 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[31-May-2024 7:26:15 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[31-May-2024 7:26:15 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[31-May-2024 7:26:15 PM] Checking Existing File: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[31-May-2024 7:26:15 PM] Copying: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[31-May-2024 7:27:12 PM] Validating: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[31-May-2024 7:27:44 PM] Copied: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[31-May-2024 7:27:44 PM] Checking Existing File: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[31-May-2024 7:27:44 PM] Copying: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[31-May-2024 7:29:20 PM] Validating: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[31-May-2024 7:29:57 PM] Copied: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[31-May-2024 7:29:57 PM] Checking Existing File: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[31-May-2024 7:29:57 PM] Copying: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[31-May-2024 7:31:32 PM] Validating: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[31-May-2024 7:32:09 PM] Copied: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[31-May-2024 7:32:09 PM] Checking Existing File: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[31-May-2024 7:32:09 PM] Copying: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[31-May-2024 7:33:40 PM] Validating: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[31-May-2024 7:34:16 PM] Copied: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[31-May-2024 7:34:16 PM] Checking Existing File: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[31-May-2024 7:34:16 PM] Copying: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[31-May-2024 7:36:15 PM] Validating: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[31-May-2024 7:36:58 PM] Copied: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[31-May-2024 7:36:58 PM] Checking Existing File: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[31-May-2024 7:36:58 PM] Copying: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[31-May-2024 7:38:35 PM] Validating: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[31-May-2024 7:39:12 PM] Copied: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[31-May-2024 7:39:12 PM] Checking Existing File: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[31-May-2024 7:39:12 PM] Copying: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[31-May-2024 7:40:46 PM] Validating: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[31-May-2024 7:41:22 PM] Copied: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[31-May-2024 7:41:22 PM] Checking Existing File: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[31-May-2024 7:41:22 PM] Copying: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[31-May-2024 7:42:50 PM] Validating: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[31-May-2024 7:43:22 PM] Copied: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[31-May-2024 7:43:22 PM] Checking Existing File: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[31-May-2024 7:43:22 PM] Copying: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[31-May-2024 7:45:06 PM] Validating: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[31-May-2024 7:45:45 PM] Copied: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[31-May-2024 7:45:45 PM] Generating Autoinstall.lst
[31-May-2024 7:45:45 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!
2

There is no way to get a License Key unless you pay Ford. Just do the new format with new version plus maps.

Also it is best to use a thumb drive not a USB hard drive/SSD. If it works great as it sometimes does but Ford says not to use it because they have been known to cause problems.

3

Hi.

NA 2.23 maps are ESN locked, so you can’t auto-install them.
As previously stated, only a reformat will install them.

You should not had been given the option to autoinstall those though…

4

Thx for replying bill32399
So. what you are saying is to update sync 3.4 over again and the latest maps 2.23 on thumb drive?
i dont know about new format. Is that at the bottom of the updater where it says autoinstall ect? Or just updating 3.4 with the latest maps using autoinstall.
Sorry I’m so green at this.
Thx Again

5

Hi SaNdMaN
Thx for replying. I now c that u have to reformat. This means i have to install 3.4 again with the latest maps 2.23?
Thx Again for the info

6

Yes, this sounds counterintuitive but is actually much faster, cleaner and user friendly. the only issue is if you have MY20 unit :slight_smile:

7

Hi Scott
Don’t have have MY20. The truck is a 2018 f150 OEM APIM.
Thank-You for the info.

Have one more question. When i input the info in the updater it now says “downgrade.”
Is there a way to change this to reformat?

Thx

8

If you are on sync 3.4.2xxxx you will need to downgrade to 3.3 before the reformat can run, the reformat is blacklisted on 3.4.2xxxx

Syn3Updater handles this automatically :slight_smile:

10

Ok Scott

Thank u so much. Need to do more reading tho…
Appreciated
Mike

All updated. Works great!! U guys rock :+1: :+1: :+1:
Thx to Scott, SaNdMaN, and bill2399