Trouble Updating 3.4.21265 to 22110 and Interrogator Error

genexpieguy · June 26, 2022, 5:52pm

Hello, all. Thanks in advance for all replies and help. It is much appreciated.

I have a 2018 F150 Lariat, non-nav. I kept waiting for Ford to update me from 3.0.20204 and fix some problems, but Ford seems to have abandoned 3.0.

2-3 months ago I updated via Syn3 Updater to 3.4.21265. Very easy, took about 10 minutes, no errors. Has functioned well ever since.

Yesterday I decided to update to 3.4.22110. Created USB with Syn3, autoinstall. Got the “updating system software” message, no errors, no reboots. After an hour, I gave up, removed USB. System still on 3.4.21265 and functioning fine.

Today I tried running Interrogator in an effort to determine if I have storage issues, but it kept throwing an error. I’ve tried Interrogator with 2 different factory-bought SanDisk USB drives, same result from both.

I’m very grateful for any and all help in getting me to 22110. Thank you.

SYNC Region: North America & Canada

Navigation Variant: No

Install Type: Stock (Original Unit)

Old SYNC Version: 3.0.20204

New SYNC Version: 3.4.21265

Do you have a error message, if so what is it?
On Interrogator, “The XML file you have selected does not contain a valid ‘ECU Delivery Assembly Number’ therefor Syn3 Updater can not determine if this is a MY20+ APIM or not!”

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.11.1.0

Syn3 Updater Documentation Read: Yes

Syn3 Updater Log File

<?xml version="1.0" encoding="UTF-8"?>
<p:OTAModuleSnapShot xmlns:d2p1="urn:ford/Vehicle/Module/Information/v3.0" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:p="urn:ford/com/productdesign/ipp/ModuleSnapshot/v2.0" version="2022-06-26" xsi:schemaLocation="urn:ford/Vehicle/Module/Information/v3.0 ModuleSnapshot.xsd">
  <p:VIN>1FTEW1CG2JKedited</p:VIN>
  <p:ModuleName>ECU</p:ModuleName>
  <p:RequestRole>
    <d2p1:Role>CONSUMER</d2p1:Role>
    <d2p1:RoleSource>OTA</d2p1:RoleSource>
    <d2p1:RoleDesc>SYNCGEN3</d2p1:RoleDesc>
    <d2p1:RoleID>OTA</d2p1:RoleID>
  </p:RequestRole>
  <p:BroadcastDTCType/>
  <p:Node isFlashed="false" specificationCategory="GGDS">
    <d2p1:Address>7D0</d2p1:Address>
    <d2p1:ECUAcronym name="APIM">
      <d2p1:State>
        <d2p1:Gateway gatewayType="NONE">
          <d2p1:DID didFormat="ASCII" didType="Embedded Consumer Operating System Part Number" didValue="8033" responseLength="24">
            <d2p1:Response>5U5T-14G381-EU</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="Packeted" didType="Embedded Consumer Applications Part Numbers 1" didValue="8060" responseLength="384">
            <d2p1:Response>355535542d3134473339312d435000000000000000000000345535542d3134473432332d434300000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="Packeted" didType="Embedded Consumer Applications Part Numbers 1" didValue="8061" responseLength="384">
            <d2p1:Response>000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="HEX" didType="ECU Checksum 1" didValue="D704" responseLength="4">
            <d2p1:Response>Blank</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="HEX" didType="ECU Checksum 2" didValue="D705" responseLength="4">
            <d2p1:Response>Blank</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE00" didValue="DE00">
            <d2p1:Response>Blank</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE01" didValue="DE01">
            <d2p1:Response>Blank</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE02" didValue="DE02">
            <d2p1:Response>Blank</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE03" didValue="DE03">
            <d2p1:Response>Blank</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE04" didValue="DE04">
            <d2p1:Response>Blank</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE05" didValue="DE05">
            <d2p1:Response>Blank</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE06" didValue="DE06">
            <d2p1:Response>Blank</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="On-line Diagnostic Database Reference Number" didValue="F110" responseLength="24">
            <d2p1:Response>

</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="ECU Core Assembly Number" didValue="F111" responseLength="24">
            <d2p1:Response>

</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="ECU Delivery Assembly Number" didValue="F113" responseLength="24">
            <d2p1:Response>

</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="ECU Calibration Data #1 Number" didValue="F124" responseLength="24">
            <d2p1:Response>

</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="Private Sub Node #1 Serial Number" didValue="F141" responseLength="16">
            <d2p1:Response>VWAP22ED</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="State Encoded" didType="Software Download Specification Version" didValue="F162" responseLength="1">
            <d2p1:Response>00</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="State Encoded" didType="Diagnostic Specification Version" didValue="F163" responseLength="1">
            <d2p1:Response>00</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="Vehicle Manufacturer ECU Software Number" didValue="F188" responseLength="24">
            <d2p1:Response>

</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="ECU Serial Number" didValue="F18C" responseLength="16">
            <d2p1:Response>

</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="HEX" didType="ECU MAC Address 1" didValue="F1D0" responseLength="6">
            <d2p1:Response>94:e3:6d:d6:a1:69</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="HEX" didType="ECU MAC Address 2" didValue="F1D1" responseLength="6">
            <d2p1:Response>94:e3:6d:d6:a1:6a</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
        </d2p1:Gateway>
      </d2p1:State>
    </d2p1:ECUAcronym>
    <d2p1:ODLNetwork d2p1:NetworkDataRate="500" d2p1:NetworkName="HS-CAN" d2p1:NetworkProtocol="CAN" d2p1:DLCName="SAE J1962" d2p1:Pins="6,14"/>
    <d2p1:AdditionalAttributes logGeneratedDateTime="2022-06-26T11:46:30+00:00" RAM="424685568" vmcuVersion="Vector_VMCU_02.02.20">
      <d2p1:PartitionHealth type="/fs/Nuance/" total="465M" available="3.2M"/>
      <d2p1:PartitionHealth type="/fs/Nuance/grace" total="775M" available="5.8M"/>
      <d2p1:PartitionHealth type="/fs/rwdata/" total="1.2G" available="974M"/>
      <d2p1:PartitionHealth type="/fs/rwdata/quip/" total="35M" available="35M"/>
      <d2p1:PartitionHealth type="/fs/rwdata/quip/" total="90M" available="90M"/>
      <d2p1:PartitionHealth type="/fs/mp/" total="1.4G" available="132M"/>
      <d2p1:PartitionHealth type="/fs/images/" total="3.0G" available="1.7G"/>
      <d2p1:InstallationLog/>
      <d2p1:SyncData>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</d2p1:SyncData>
    </d2p1:AdditionalAttributes>
  </p:Node>
</p:OTAModuleSnapShot>

SaNdMaN · June 26, 2022, 6:35pm

You should be able to upgrade, but you are way too close to the required free space of 1.5 gb.

So, this is what you must do:

create a gracenotes removal USB and remove gracenotes from the unit. That will free some space.
then upgrade to the desired Sync3 version (without gracenotes)
run the interrogator again to see which packages are on the unit and the amount of free space.

Depending on they value, you may or may not be able to install gracenotes.

Also, do you need another language other than English?

I must admit I was not able to review your logs in details since I’m away from a proper computer, once I do I will revise everything

genexpieguy · June 26, 2022, 6:36pm

I will try your suggestions. I do not need any languages except for English.

Thank you for your help.

genexpieguy · June 26, 2022, 7:47pm

Success!

I deleted Gracenotes, Master Reset, installed 3.4.22110 without Gracenotes, Master Reset, installed current Gracenotes, no errors, another Master Reset, everything working fine. Perhaps didn’t need to do as many Master Resets as I did, but better safe than sorry.

Thanks for your help. It is much appreciated.

SaNdMaN · June 26, 2022, 7:49pm

Great, glad we could help.

Enjoy your upgraded system!
Just remember that in all future 3.4 upgrades you will need to perform these actions since your APIM is quite small and 3.4 is bigger than older builds.

Take care.

system · June 29, 2022, 7:49pm

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Trouble Updating 3.4.21265 to 22110 *and* Interrogator Error

Trouble Updating 3.4.21265 to 22110 and Interrogator Error