Tutorial: APIM Interrogator Utility

This utility will output an .xml file that contains information about the APIM including the storage, asbuilt, serial number, part numbers, as well as strategy and calibration versions. The xml file can be opened in your browser.

Running this utility will not affect the installation of software or firmware on your Sync unit, as it only collects information related to the hardware and software, nothing more. It does not collect information on location or contacts, nor does it report anything to Ford, etc. It only produces an xml file to your USB drive.

NOTE:
All the files needed can be found at Software Database - CyanLabs.

NOTE:
Syn3 Updater can be used to create a Interrogator Log USB in the Tools section. The generated xml file can also be parsed thru the application.

To do this via Syn3 Updater visit here https://docs.cyanlabs.net/link/19#bkmrk-new-version

Download GB5T-14G386-AC_1587495565000.TAR.GZ Interrogator Logger. The file can be found in the APIM IVSU Database link below.

This installation will be run identically to an app or voice file install. Follow the instructions below:

  1. Create a USB drive (format as EXFAT) with a SyncMyRide folder.

  2. Copy the utility file downloaded above into the SyncMyRide folder.

  3. In the root of the USB is the autoinstall.lst and DONTINDX.MSA files which you can obtain from any upgrade you previously performed.

  4. You will need to edit the autoinstall.lst file so it looks like the example below:

     [SYNCGen3.0_ALL]
     Item1 = GB5T-14G386-AC_1587495565000.TAR.GZ
     Open1 = SyncMyRide\GB5T-14G386-AC_1587495565000.TAR.GZ
     Options = Delay,Include,Transaction
    
  5. Insert USB in vehicle and wait for the installation to complete. You should see a message indicating completion.

  6. Remove the USB drive. On your computer, insert the drive and browse to the USB drive\SyncMyRide and open the xml file. Scroll to the bottom of the file to see your storage. The asbuilt info is also in the file near the top.

NOTE:
NA 32GB units will typically indicate the total storage as 26GB (formatted) with some value of GB free.
EU 64GB units will typically indicate the total storage as 58GB (formatted) with some value of GB free.
In any case, Sync usually needs about 2-3GB of storage free for initiating updates, etc. This number will vary.

NOTE:
If the above file fails to run because you have an older APIM and/or Sync 3.0, use file GB5T-14G386-AB_134244.tar.gz Interrogator Logger.
Also to note, the newest version of the APIM Interrogator Utility, GB5T-14G386-AD, is for Sync 3.4. It will not work on Sync 3.0 versions.

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