Tutorial: Installation of ROW (NNG) Maps on NA 32GB Sync 3 APIM

Tutorial: Installation of ROW (NNG) Maps on NA 32GB Sync 3 APIM.

Read this document fully before starting any actions. It is your responsibility to follow the instructions as outlined below.

NOTE: This procedure requires that the APIM be reformatted using the reformat tool. This is necessary to remove the previous map and associated files.

(DO NOT USE REFORMAT ON 2020 AND ONWARD VEHICLES)

General

This tutorial is written for the installation of ROW (NNG) version 19Q4 maps.
20Q4 maps were released August 18, 2021.
21Q4 maps were released. See the Syn3 Updater.
The file list of the new maps is located at the end of this tutorial.

It is possible to install full ROW (NNG) maps onto a US imported vehicle equipped with Sync 3.2+ with navigation. The US NAV APIM has 32 GB of storage, NNG maps will only require a portion of that. This procedure will use the reformat process to install the Sync applications and ROW (NNG) maps.

NOTES:

  • CyanLabs does not support changing regions due to various issues that can occur unless all steps are followed per the instructions contained in this tutorial!
  • This installation requires that the APIM be reformatted using the reformat tool and requires that the Sync software be downgraded to Sync version 3.3.19052 to utilize the reformat tool. This process is NOT compatible for MY20+ vehicles.
  • This installation requires that the APIM AsBuilt configuration be changed to reflect the proper region for which the maps are being installed with FORScan or another appropriate program.
  • This tutorial is targeted for Ford and Lincoln vehicles equipped with Sync 3.2/3.3/3.4 with factory Navigation. The maps are not compatible with Sync 2 and 3.0 versions. DO NOT attempt to place maps on a NON-NAV APIM.
  • It is advised that you run the APIM Interrogator Utility to determine the specifics of your Sync unit installed in your vehicle. This can be done thru the Syn3 Updater in the Tools section or manually following the tutorial, Tutorial: APIM Interrogator Utility - CyanLabs.
  • It is recommended using a USB drive with at least 32 GB of storage.
  • This installation consists of multiple reboots, thru which the vehicle ignition must remain on throughout the process. DO NOT REMOVE THE USB UNTIL THE ENTIRE PROCESS HAS COMPLETED.
  • A ‘Master Reset’ will be performed at the end of this procedure.
  • ENH-DAB is not applicable to this installation unless the NA ACM has been changed to accommodate the regional specifications and the appropriate APIM and ACM asbuilt configurations are performed.
  • This upgrade may result in “USB hub not supported, please remove” error that needs to be dismissed every time starting the car. The error occurs because the original USB hub has not been replaced with the newer version that supports CarPlay.
  • Installing ROW (NNG) maps will result in the map section of the Home Screen being replaced with a compass.
  • There are no NAV-Voice files for ROW (NNG).

Region Programming

This installation requires that the APIM As Built configuration be changed to reflect the proper region for which the maps are being installed with FORScan or another appropriate program. FORScan can be downloaded at Download FORScan. Please see the FORScan site for instructions. It is best to perform these changes before the ROW (NNG) Map installation to avoid confusion during the remainder of the process.

The following changes will need to be performed to the APIM and ACM (optional) modules. ENH-DAB is not applicable to this installation unless the US ACM has been changed to accommodate the regional specifications and the appropriate APIM and ACM asbuilt configurations are performed. The country codes can be found at As-Built Database - CyanLabs, select the Region tab.

APIM Asbuilt Settings:

The country information in the APIM As Built needs to be changed:
from 7D0-02-01 5553 xxxx xxxx
to 7D0-02-01 XXXX xxxx xxxx
This setting changes the country from US to your country code.

When changing from NA to ROW (NNG) maps, the Navigation Map Type will need to be changed from Telenav to NNG. (Central America, Caribbean, India and Sri Lanka, Israel, Middle East, North Africa, South Africa, South East Asia)

7D0-01-02 x*xx xxxx xxxx
USB2, Navigation Map Type (Telenav/NNG), Rear Electronic Feature Panel (REFP) (Rear EFP with Rotary Volume Knob)
0=USB2 Disabled, Navigation Disabled, Rear EFP Disabled
1=USB2 Disabled, Navigation Disabled, Rear EFP Enabled
2=USB2 Disabled, Navigation Enabled (Telenav Common HMI), Rear EFP Disabled
3=USB2 Disabled, Navigation Enabled (Telenav Common HMI), Rear EFP Enabled
4=USB2 Disabled, Navigation Enabled (NNG External HMI), Rear EFP Disabled
5=USB2 Disabled, Navigation Enabled (NNG External HMI), Rear EFP Enabled

If you have a setting of ‘2’, use a setting of ‘4’.
If you have a setting of ‘3’, use a setting of ‘5’.

ACM Asbuilt Settings:

(The ACM settings are optional and do not affect the installation or operation of the maps.)
The Tuner Region information in the ACM needs to be changed:
from 727-04-01 x0xx xxxx xxxx
to 727-04-01 xXxx xxxx xxxx
Tuner Region: 0=North America, 1=GCC, 2=Japan, 3=Europe, 4=Asia Pacific.

SDARS Region should be set to unconfigured:
727-04-01 xxx0 xxxx xxxx
SDARS Region: 0=unconfigured, 1=U.S., 2=CANADA, 3=no content.

SDARS Data Services should be set to unconfigured:
727-04-01 xxxx x0xx xxxx
SDARS Data Services: 0=unconfigured, 1=Data Services, 2=no Data Services.

The country information ACM As Built needs to be changed:
from 727-04-01 xxxx xx55 53xx
to 727-04-01 xxxx xxXX XXxx
This setting changes the country from US to your country code.

Selecting Files for Installation

The partition space will be similar to this example for the Sync App, Sync Voice, Gracenotes, and misc. files. This is standard for all Sync 3 APIM’s regardless of navigation.

Total / Partition Type
Total =“2.1G” / type=“/fs/Nuance/”
Total =“1.3G” / type=“/fs/Nuance/grace”
Total =“1.2G” / type=“/fs/rwdata/”
Total =“35M” / type=“/fs/rwdata/quip/”
Total =“90M” / type=“/fs/rwdata/quip/”
Total =“1.4G” / type=“/fs/mp/”
Total =“6.125G” for the Sync App, Sync Voice, Gracenotes, and misc. files.

The total available formatted space available on a US APIM is 25GB. Minus the 6.125 GB for the files above, and a minimum of 1.5 GB of free space for processing tasks, this leaves about 17 GB of storage for the installation of ROW (NNG) maps and map license files. ROW (NNG) maps will only require about 7.35GB of storage.

The files below will provide ROW (NNG) map functionality on an imported NA APIM for ROW (NNG) regions. The typical installation will be the following files:

5U5T-14G381-ET 847Mb Sync3 v3.4.21194 (5U5T-14G381-EU is the newest version)
5U5T-14G391-FR 1.4Gb Sync3 v3.2.21169
4U5T-14G423-FC 924Mb Sync3 v3.3.20342 (GL-0011)
4U5T-14G421-FAH 4.9Gb Sync3 v3.2.20147 (19Q4) (See 20Q4 listing below)
4U5T-14G424-FAH 2Kb License for maps 4U5T-14G421-FAH (See 20Q4 listing below)

NOTE:
All the files needed can also be found at the Software Database - CyanLabs

Installation Instructions

  1. Using the Syn3 Updater, configure the app for your vehicle. Follow the instructions for the Syn3 Updater Docs.
  2. Scroll through the files and deselect the ENH_DAB file in the Syn3 Updater unless you have replaced the ACM with a compatible model. Keep the APP, Voice, Gracenotes, Maps, and Map License files. (See image below.)
  3. Start the process and download the files.
  4. Using the Syn3 Updater, the files will transfer to the USB automatically and be checked.
  5. Place the USB in the vehicle. Ensure there are no other USB devices connected, including phones and music drives.
  6. The process will first delete Gracenotes and downgrade the system to Sync 3.3.19052. This is to allow the reformat tool to run with sufficient memory. The APIM will automatically reboot into Sync 3.3.19052. DO NOT remove the USB or key cycle the ignition. Let the process continue.
  7. When the reformat tool loads after the reboot, you will see various Mustang backgrounds cycle on the screen with a progress bar. The progress bar may seem to freeze occasionally, this is normal.
  8. Wait for the installation to complete. This may take more than 30 minutes.
  9. Remove the USB at the message on the screen as shown below. The system will automatically reboot after the reformat and installation of the files.
  10. Once the installation is complete and the APIM has rebooted, navigate to the ‘About Sync’ screen under ‘Settings’ and verify the successful installation. Check the Navigation and wait for the maps to completely load. This might still take a few minutes, depending on the APIM model.
  11. Do not connect USB devices at this point.
  12. Proceed to the Master Reset.

Master Reset Required

Once the Sync system seems stable and the maps are loaded, perform a ‘Master Reset’. Once the reset is finished and the system has rebooted, you can now re-pair your phones and make other adjustments. Once this process is complete and the latest App, Voice, and Gracenotes versions have been installed, you can run the Apim Interrogator Utility to verify the installation of all the files if desired. The results should be similar to the below data.

Total / Partition Type
Total =“2.1G” / type=“/fs/Nuance/”
Total =“1.3G” / type=“/fs/Nuance/grace”
Total =“1.2G” / type=“/fs/rwdata/”
Total =“35M” / type=“/fs/rwdata/quip/”
Total =“90M” / type=“/fs/rwdata/quip/”
Total =“1.4G” / type=“/fs/mp/”
Subtotal =“6.125G”
Total =“7.35G” / type=“/fs/sd/MAP/” for ROW (NNG) (ALL FILES) = “4.9G” Compressed
Total =“13.475G” type=“/fs/images/” from maps and files above.
Total Formatted Available = “25.0G” APIM memory
Free =“11.525G” free storage available after installation.

File List

All ROW (NNG) 19Q4 Maps:
4U5T-14G421-FAH 4.9Gb Sync3 v3.2.20147 CAM (19Q4), Caribbean (1912), India (19Q4), Israel (1912), MENA (19Q4), SAF (19Q4), SEA (1912)
Individual ROW (NNG) 19Q4 Maps (ALL map files below are contained in -FAH file above)
(Use -FAH unless space is an issue):
4U5T-14G421-FBH 672Mb Sync3 v3.2.20183 Middle East, North Africa (19Q4)
4U5T-14G421-FCH 1.8Gb Sync3 v3.2.20183 India and Sri Lanka (19Q4)
4U5T-14G421-FDH 174Mb Sync3 v3.2.20183 Israel (19Q4)
4U5T-14G421-FEH 1.1Gb Sync3 v3.2.20183 Southeast Asia (19Q4)
4U5T-14G421-FFH 1.1Gb Sync3 v3.2.20183 Southern Africa (19Q4)
4U5T-14G421-FGH 56Mb Sync3 v3.2.20183 Caribbean (19Q4)
4U5T-14G421-FHH 66Mb Sync3 v3.2.20183 Central America (19Q4)
Map License:
4U5T-14G424-FAH License for 19Q4 maps 4U5T-14G421-FAH and sub files above.

Individual ROW (NNG) 20Q4 Maps:
4U5T-14G421-FBJ 714Mb Sync3 v3.2.21230 Middle East, North Africa (20Q4)
4U5T-14G421-FCJ 2.0Gb Sync3 v3.2.21230 India and Sri Lanka (20Q4)
4U5T-14G421-FDJ 180Mb Sync3 v3.2.21230 Israel (20Q4)
4U5T-14G421-FEJ 1.2Gb Sync3 v3.2.21230 Southeast Asia (20Q4)
4U5T-14G421-FFJ 1.1Gb Sync3 v3.2.21230 Southern Africa (20Q4)
4U5T-14G421-FGJ 58Mb Sync3 v3.2.21230 Caribbean (20Q4)
4U5T-14G421-FHJ 67Mb Sync3 v3.2.21230 Central America (20Q4)
Map License:
4U5T-14G424-FBJ thru -FHJ have individual licenses for 20Q4 maps.

Individual ROW (NNG) 21Q4 Maps:
(see Syn3 Updater)

Sync APP:
5U5T-14G381-ET 847Mb Sync3 v3.4.21194 28.07.2021
5U5T-14G381-EU 847Mb Sync3 v3.4.21265 23.09.2021 (Newest version)

Sync System Voice:
5U5T-14G391-FR 1.4Gb Sync3 v3.2.21169

Gracenotes:
4U5T-14G423-FC 924Mb Sync3 v3.3.20342 1.1.1.2325 (GL-0011) (19.10.2020)