UK Mustang Maps Issue

Hi, I’ve an issue with a map upgrade on a UK Mustang that hasn’t gone well. I did the Sync update to 3.4 Build 21194 without issue however somehow I managed to download the US maps so now I’m on NA 2 20 maps which obviously doesn’t work!

I’ve download the UK maps but when trying to update I get MEM_ERR01. Any suggestions on how to fix this?

Thanks


SYNC Region: Europe

Navigation Variant: Yes

Install Type: Stock (Original Unit)

Old SYNC Version: Unknown

New SYNC Version: 3.4.21194

Do you have a error message, if so what is it?
MEM_ERR01

Update Method: Official Ford

Syn3 Updater Version:

Syn3 Updater Documentation Read:

Syn3 Updater Log File

Run the interrogator log and post the results here.

What year is the vehicle. Please fill out the profile information…

Build date was April 2019

Hope this is correct;

Version 5U5T-14G381-ET
APIM Model: 4U5T-14G371-GFA
APIM Type: Navigation
APIM Size: 64GB
APIM Free Space: 15G
1/31/2014 3:14:35 PM +00:00

Partition Type = Free / Total
/fs/sd/MAP/ = 12M / 1.4G
/fs/sd/MAP/ = 12M / 1.4G
/fs/sd/MAP/ = 13M / 1.4G
/fs/sd/MAP/ = 10M / 1.4G
/fs/sd/MAP/ = 2.8M / 937M
/fs/sd/MAP/ = 8.5M / 1.3G
/fs/sd/MAP/ = 14M / 1.7G
/fs/sd/MAP/ = 17M / 1.7G
/fs/sd/MAP/ = 26M / 2.6G
/fs/sd/MAP/ = 11M / 2.3G
/fs/sd/MAP/ = 5.1M / 1.5G
/fs/sd/MAP/ = 17M / 2.2G
/fs/sd/MAP/ = 23M / 3.4G
/fs/sd/MAP/ = 708K / 31M
/fs/sd/MAP/ = 30M / 3.1G
/fs/sd/MAP/ = 7.2M / 1.4G
/fs/Nuance/ = 16M / 1.6G
/fs/Nuance/ = 10M / 1.1G
/fs/Nuance/ = 25M / 2.6G
/fs/Nuance/ = 8.4M / 1.9G
/fs/Nuance/grace = 21M / 1003M
/fs/rwdata/ = 491M / 1.2G
/fs/rwdata/quip/ = 35M / 35M
/fs/rwdata/quip/ = 82M / 90M
/fs/mp/ = 132M / 1.4G
/fs/mp/resources = 476K / 71M
/fs/images/ = 15G / 54G

Installed Packages
1U5T-14G658-AG
1U5T-14G421-BAE
1U5T-14G421-BBE
1U5T-14G421-BCE
1U5T-14G421-BDE
1U5T-14G421-BEE
1U5T-14G421-BFE
1U5T-14G421-BGE
1U5T-14G421-BHE
1U5T-14G421-BJE
4U5T-14G423-AC
4U5T-14G421-CED
4U5T-14G422-CAH
4U5T-14G422-CBH
4U5T-14G422-CCH
5U5T-14G391-AN

4U5T-14G424-CD
4U5T-14G421-CAD
4U5T-14G421-CBD
4U5T-14G421-CCD
4U5T-14G421-CDD
4U5T-14G421-CFD
4U5T-14G421-CGD
4U5T-14G421-CHD
4U5T-14G421-CJD

APIM AsBuilt
DE00: 8A6A01DA14020C000082
DE01: 554B0602C002088000800005
DE02: 0000010100
DE03: 01000900060001
DE04: 1856195A29D6
DE05: 80
DE06: 100033000000000B650000565675004C

The APIM is full of NA and EU maps. The solution is to reformat the APIM (Sync) and install the apps and maps for EU. (I supposed you want EU.) You have a ^$GB APIM, so space will not be an issue.

Thanks,

So if I use the Sync Updater, select region Europe, select the current version of Sync (3.4.21194) and then the maps I should be good?

Yes. The app will show that you are downgrading. This is automatic to run the reformat tool. Do not remove the USB from the vehicle until you are instructed to do so at the GREEN screen. The APIM will downgrade, reboot into Sync 3.3, then start the reformat process and finish with the green screen.

Thanks @F150Chief, that worked :grin:

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