I’m on iOS 15.3 now, using Sync 3.4 Build 21265 but issue is still present. I even went ahead to try the CPlay2Air wireless module, but still receive the notification, “ Your Apple device cannot be accessed via USB at this time.”
I even bought a new iPhone 13 Pro Max, needed an upgrade, and no change. I had no issues prior to upgrading from iOS 14 to 15. I’ve ran through every troubleshooting step from enabling USB devices while iPhone is locked. I’ve spent over 3 months with Apple CarPlay engineering with no answers as well.
I have a 2014 F150 with retrofit Sync 3 upgrade from Sync 2 MyFord Touch. I’ve posted this topic twice before and my intention is to hear from anyone who has been able to resolve this issue. I just bought this Sync 3 unit back in September, which is now unusable since the release of iOS 15.
SYNC Region: North America & Canada
Navigation Variant: No
Old SYNC Version: 21020
New SYNC Version: 21265
Do you have a error message, if so what is it?
Your Apple device cannot be accessed via USB at this time.
Update Method: CyanLabs Syn3 Updater
Syn3 Updater Version: Unable to locate as I don’t have my computer with me currently.
Syn3 Updater Documentation Read: Yes
Syn3 Updater Log File