Hi guys, i’ve tried update my sync 3 from version 2.0.16074 to the latest provided by ford on their website. whilst doing the update i got distracted and the vehicle shut off causing the update to fail.
blank screen, no radio etc.
tried to upgrade via the syn3 updater after puttin gmy vin in… put usb into usb slots, restart using power and seek button… nothing. nothing changes on log file etc. usb slots light up and go off.
tried the interrogator and same as above, nothing.
bought a obd for forscan oblink ex… installed forscan 2.4 beta 3, reinstalled asbuilt data from fords website, had a look at the apim in the programming section and tried to update the firmware, it erases the blocks, installs all blocks then says it looks like the apim is bricked
it does same no matter which version i select to update in the available tab.
SYNC Region: Europe
Navigation Variant: No
Install Type: Stock (Original Unit)
Old SYNC Version: 2.0.16074
New SYNC Version: 3.3.19052
Do you have a error message, if so what is it?
BLANK SCREEN
Ok, this is important.
Are you sure you were on 2.x and the update was to 3.2?. Do you have the contents on the Ford’s update USB?, specially the .lst files’ contents.
If it’s not under warranty, can you gain physical access to the unit?. It would be nice to double check the APIM’s and screen’s part number.
I put the vin into fords website for the update and that told me what was what. No idea if the parts been serviced before etc. Im quite handy with tools so i can get the unit out and check etc
Ok, and what about the target version?
Can you post the contents of the .lst files Ford provided to you?.
If you can gain access to the screen and apim would be great. This seems a case of reformating a MY20 component, but won’t be able to confirm that until we know both part numbers (APIM and screen) and the .lst files’ contents.
Yes, thank you.
So that’s the only .lst file that Ford gave you, right?, the autoinstall.lst file…
That should not cause a black screen since it’s not a reformat process.
Lets wait for other members to jump in, but I’m not sure what’s going on.
Oh, btw, the target version is 3.0.20204, which is the latest 3.0. Which makes sense, since you can go from 2.0 to 3.3 without reformating, but since you are trying to go from 2.0 to 3.0, that’s ok.
Yes thays the only one i can see… not sure if there are any in the actual zip files for each of those files in the list… would you need any info from those zip files?
Ahh i get ya, ok so i had i think version 2.2 maybe of forscan installed… and i couldnt program the module… i could do the as built data i got from ford tho… so i wrote the data to the module which worked fine. I then read about the beta version of forscan and being able to program the unit… i downloaded and installed the beta 3 version, programmed the apim to the recommended version and now i cant install the asbuilt data as it says theres a problem. It will however let me try to program the apim, which says to me it isnt dead. If that makes sense
Just a clarification, I’m not talking about reprograming anything yet.
There are not really a lot of reasons as to why an autoinstall would fail with a black screen.
One of those reasons may be theme related.
So, assuming the autoinstall was able to install 3.0 maybe the boot sequence does not complete because of an incompatible theme configuration.
If so, it’s an easy fix.
So with forscan, check asbuilt value DE02/7D0-03-01: xxxx-**xx-xxxx
Your Illumination Strategy is blank, which indicates an issue with the firmware, probably a compatibility issue. Were you able to successfully program the firmware to the -AGF calibration level? Or are you still at -ABB?
You need to program the correct Illumination file for the calibration level.You should force program the original files for -ABB. You need GB5T-14G379-BA. GB5T-14G379-BA.VBF (1.6 KB)
3.0 APIM NAV Unit Firmware (Production Release, 2016-Early 2017, G-Early H Series)
GB5T-14G376-AA
GB5T-14G374-CB
GB5T-14G375-AA
GB5T-14G379-AA
GB5T-14G379-BA
See this doc for more information, APIM Firmware Flash Rescue - Ford / Information - CyanLabs Official Community but to program the Illumination file:
With the vehicle off, only flash the following:
SBL: GB5T-14G376-AA.VBF
ECU Config/Sound Profile (CAN): GB5T-14G379-AA
ECU Config/Illumination Strat (CAN): GB5T-14G379-BA
