Hello, I did search on the forum before posting but want to make sure of what to do next. I have a US/NA 2016 F-150 with Nav that I upgraded from 3 to 3.4.20196. Everything seemed to be working great using the automatic configuration tool for windows. I did perform a master reset once complete and did not see any problems at first.
Issue 1: Heated/Cool seats not working. The seats have never been on my screen, including back on the OEM sync 3 dash prior to upgrading the usb ports and updating to add Carplay and Android Auto. I have physical buttons for my heated and cooled seats. The lights on the buttons turn on but the seats themselves never actually turn on. Normally you’d be able to hear a physical “click” when clicking them on from an off state or when going from on to off state. Since upgrading the lights turn on but nothing happens.
Issue 2: Apple Carplay randomly disconnecting. I was using my personal phone (synced with bluetooth and plugged in) for carplay and not having problems. Needed to make a work call so I switched to my work phone (not synced to bluetooth but plugged in on carplay) and in mid call it drops the carplay connection but the call stayed on. I reseated the cable and carplay came back but then got interrupted again a few moments later. Is the primary device trying to take over via the bluetooth or what is happening here? Did not have the problem previously on sync 3.0
What should I be doing to solve the issues? I am not looking to get buttons on the touch screen but if that’s required to get the physical switches to actually work again I’m up for whatever. Sidenote: I have not used forscan up to this point. Any help is greatly appreciated.