Upgraded for Sync3 2.3 to 3.4

Ford SYNC 3 Support
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1

What is your SYNC Region? US

What is your current SYNC Version? 2.3 Upgraded to 3.4

Do you have Navigation? No

Do you have a error message, if so what is it?

No

Please describe in detail your issue below

So I have the 4.2 inch non-touchscreen and wanted to upgrade my sync, The update did upgrade it but now it thinks I have the 8 inch touchscreen and half my buttons don’t work along with not able to see half the screen. I tried to download the updated old sync from the Ford Owners site but all I get is nothing or error codes. Is there anyway to downgrade back to my old 4.2 display?

2

You’ll need to install the 4” version of the 3.4.21020 update. You can find this in the software database on this site. Should be “-FR” I think.

Once you download that file just AutoInstall it onto your system. If you need help with that step let me know.

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3

Which .TAR.GZ Im I replace as it still the 8 inch?

4

Well replaced the APPs pkg and changed it in the autoinstill file but now get the logo and then black screen

5

So reformat not working with black screen…

6

Download the top file in the pic below and place in the SyncMyRide folder on your USB.

Screen Shot 2021-05-03 at 8.07.45 PM
Screen Shot 2021-05-03 at 8.07.45 PM1183×558 63.2 KB

Use this autoinstall.lst, placed on the root of the USB.

autoinstall.lst (156 Bytes)

DO NOT REFORMAT.

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7

https://api.cyanlabs.net/ford/download/5U5T-14G381-FR