# \#cn

**URL:** https://community.cyanlabs.net/tag/cn/38.md

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## [I would like to learn about the issues and risks associated with upgrading SYNC 3 from version 2.0 to version 3.4. ](https://community.cyanlabs.net/t/i-would-like-to-learn-about-the-issues-and-risks-associated-with-upgrading-sync-3-from-version-2-0-to-version-3-4/28532)

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**Author:** [@eikoshi](https://community.cyanlabs.net/u/eikoshi)\
**Replies:** 2\
**Last updated:** [3 November 2026 13:04 UTC](https://community.cyanlabs.net/t/i-would-like-to-learn-about-the-issues-and-risks-associated-with-upgrading-sync-3-from-version-2-0-to-version-3-4/28532 "2026-11-03T13:04:22Z")

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My car is a Focus with a 1.5T four-cylinder engine, manufactured in December 2016. The current infotainment system is SYCN 3, version 2.0. I’d like to use Syn3 Updater to upgrade my infotainment system. I’m not sure what…

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## [Sync 3 with Hazard light / door locked backlight problems](https://community.cyanlabs.net/t/sync-3-with-hazard-light-door-locked-backlight-problems/27631)

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**Author:** [@playsoluck](https://community.cyanlabs.net/u/playsoluck)\
**Replies:** 1\
**Last updated:** [21 August 2026 12:38 UTC](https://community.cyanlabs.net/t/sync-3-with-hazard-light-door-locked-backlight-problems/27631 "2026-08-21T12:38:05Z")

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Hi all, I just upgraded to Sync 3 from Sync 1 on my 2013 Focus ST. After using a conversion adapter to connect the original 8-pin dash plug to the new hazard light / door lock button, the button backlight stays permanen…

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## [looking for the file 1u5t-14g386-cb.tar.gz, the reformat tool for SYNC 3 NA and CH  version 3.4.23188](https://community.cyanlabs.net/t/looking-for-the-file-1u5t-14g386-cb-tar-gz-the-reformat-tool-for-sync-3-na-and-ch-version-3-4-23188/27336)

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**Author:** [@719536489](https://community.cyanlabs.net/u/719536489)\
**Replies:** 1\
**Last updated:** [26 July 2026 11:01 UTC](https://community.cyanlabs.net/t/looking-for-the-file-1u5t-14g386-cb-tar-gz-the-reformat-tool-for-sync-3-na-and-ch-version-3-4-23188/27336 "2026-07-26T11:01:10Z")

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Hello everyone,I’m looking for the file 1u5t-14g386-cb.tar.gz, the reformat tool for SYNC 3 NA and CH version 3.4.23188.I’m restoring the APIM unit for Ford C-MAX Energi, only missing this single archive.If anyone has t…

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## [2022 Mach-E (Chinese Region / SYNC+) - Language Pack Location & Calibration](https://community.cyanlabs.net/t/2022-mach-e-chinese-region-sync-language-pack-location-calibration/24552)

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**Author:** [@timofeipod](https://community.cyanlabs.net/u/timofeipod)\
**Replies:** 3\
**Last updated:** [28 December 2025 21:32 UTC](https://community.cyanlabs.net/t/2022-mach-e-chinese-region-sync-language-pack-location-calibration/24552 "2025-12-28T21:32:25Z")

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Hello everyone, I am reaching out to the community regarding a specific situation with my 2022 Ford Mustang Mach-E, which is a Chinese market vehicle. The main difference from the global versions is the infotainment sy…

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## [There will be a voice prompt every time I start it. The language is set to Chinese. Can I remove this prompt?](https://community.cyanlabs.net/t/there-will-be-a-voice-prompt-every-time-i-start-it-the-language-is-set-to-chinese-can-i-remove-this-prompt/21145)

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**Author:** [@augusta](https://community.cyanlabs.net/u/augusta)\
**Replies:** 3\
**Last updated:** [30 April 2025 02:48 UTC](https://community.cyanlabs.net/t/there-will-be-a-voice-prompt-every-time-i-start-it-the-language-is-set-to-chinese-can-i-remove-this-prompt/21145 "2025-04-30T02:48:15Z")

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There will be a voice prompt every time I start it. The language is set to Chinese. Can I remove this prompt? SYNC Region: CN Navigation Variant: Nav Manufacturer Year: Pre MY20 Install Type: OEM Replacement Old SY…

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## [Will reformatting delete the map? Even if I choose to keep the map](https://community.cyanlabs.net/t/will-reformatting-delete-the-map-even-if-i-choose-to-keep-the-map/21130)

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**Author:** [@augusta](https://community.cyanlabs.net/u/augusta)\
**Replies:** 6\
**Last updated:** [28 April 2025 01:52 UTC](https://community.cyanlabs.net/t/will-reformatting-delete-the-map-even-if-i-choose-to-keep-the-map/21130 "2025-04-28T01:52:47Z")

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Will reformatting delete the map? Even if I choose to keep the map. I installed 23188 with reformatting, but chose to keep the map without updating the map. After the update, the map reported an error “Navigation is not …

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## [What does ESN Locked mean on a map?](https://community.cyanlabs.net/t/what-does-esn-locked-mean-on-a-map/21142)

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**Author:** [@augusta](https://community.cyanlabs.net/u/augusta)\
**Replies:** 6\
**Last updated:** [28 April 2025 01:39 UTC](https://community.cyanlabs.net/t/what-does-esn-locked-mean-on-a-map/21142 "2025-04-28T01:39:37Z")

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What does ESN Locked mean on a map? I have a Chinese vehicle and I want to upgrade the system and maps. Can I start making a USB drive like the picture? It has a red lock sign and I don’t understand what it means, so I’m…

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## [What is the specific function of Gracenotes?](https://community.cyanlabs.net/t/what-is-the-specific-function-of-gracenotes/21141)

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**Author:** [@augusta](https://community.cyanlabs.net/u/augusta)\
**Replies:** 1\
**Last updated:** [28 April 2025 01:24 UTC](https://community.cyanlabs.net/t/what-is-the-specific-function-of-gracenotes/21141 "2025-04-28T01:24:15Z")

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What is the specific function of Gracenotes? I don’t seem to see it having any effect. Is it related to adjusting the volume according to the vehicle speed? My current volume adjustment according to the vehicle speed doe…

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## [Can I install the same version?](https://community.cyanlabs.net/t/can-i-install-the-same-version/21128)

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**Author:** [@augusta](https://community.cyanlabs.net/u/augusta)\
**Replies:** 1\
**Last updated:** [27 April 2025 18:31 UTC](https://community.cyanlabs.net/t/can-i-install-the-same-version/21128 "2025-04-27T18:31:50Z")

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The current version is 23188. Can I install it again using the automatic installation method? 23188? Because I saw other people installing the same version and getting an error. SYNC Region: CN Navigation Variant: Non…

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## [3.4.23188 version carlife app](https://community.cyanlabs.net/t/3-4-23188-version-carlife-app/20578)

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**Author:** [@ArthurXi](https://community.cyanlabs.net/u/ArthurXi)\
**Replies:** 3\
**Last updated:** [3 April 2025 13:06 UTC](https://community.cyanlabs.net/t/3-4-23188-version-carlife-app/20578 "2025-04-03T13:06:44Z")

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3.4.23188 includes carlife in the Chinese version. I would like to know which version can be rolled back to include Android auto. Thank you SYNC Region: CN Navigation Variant: Nav Manufacturer Year: MY20 Install Typ…

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## [No Android Auto can use  ? ](https://community.cyanlabs.net/t/no-android-auto-can-use/14393)

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**Author:** [@fangwei425](https://community.cyanlabs.net/u/fangwei425)\
**Replies:** 7\
**Last updated:** [10 July 2024 16:46 UTC](https://community.cyanlabs.net/t/no-android-auto-can-use/14393 "2024-07-10T16:46:04Z")

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Hello, why I upgraded to sync3.4 23188 and there is no Android Auto. There is only a Baidu carlife but it is not easy to use. Is there any way to enable Android Out in the current version? My car is 2018 focus sports , C…

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## [PRNDL or PRNDS](https://community.cyanlabs.net/t/prndl-or-prnds/14434)

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**Author:** [@LEEJUNE](https://community.cyanlabs.net/u/LEEJUNE)\
**Replies:** 2\
**Last updated:** [10 July 2024 00:58 UTC](https://community.cyanlabs.net/t/prndl-or-prnds/14434 "2024-07-10T00:58:42Z")

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Should the Ford KUGA transmission range be selected as PRNDL or PRNDS in the IPC module? Originally PRNDL. SYNC Region: CN Navigation Variant: Nav Manufacturer Year: Pre MY20 Install Type: Replica Old SYNC Versio…

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## [Sync3 Update Failed](https://community.cyanlabs.net/t/sync3-update-failed/14059)

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**Author:** [@leejunwoo](https://community.cyanlabs.net/u/leejunwoo)\
**Replies:** 4\
**Last updated:** [2 June 2024 21:18 UTC](https://community.cyanlabs.net/t/sync3-update-failed/14059 "2024-06-02T21:18:43Z")

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I tried to update Sync3 version from 3.4.21265 to 3.4.23188. Newly installed Sync3 (3.4.21265) showed GPS problem. So, I decided to update Sync3 to latest version. Before I update, Interrogator Logs shows Old Sync3 ins…

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## [Black screen when using Sync4 Touchscreen on SYNC3](https://community.cyanlabs.net/t/black-screen-when-using-sync4-touchscreen-on-sync3/13603)

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**Author:** [@LEEJUNE](https://community.cyanlabs.net/u/LEEJUNE)\
**Replies:** 2\
**Last updated:** [24 April 2024 06:46 UTC](https://community.cyanlabs.net/t/black-screen-when-using-sync4-touchscreen-on-sync3/13603 "2024-04-24T06:46:19Z")

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The original screen of SYNC3 was broken, so we replaced it with the 8-inch screen of SYNC4, which turned out to be black and could hear broadcasts. It seems that the function is normal except for not displaying. After c…

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## [Help relegation failed](https://community.cyanlabs.net/t/help-relegation-failed/13562)

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**Author:** [@augusta](https://community.cyanlabs.net/u/augusta)\
**Replies:** 12\
**Last updated:** [22 April 2024 10:50 UTC](https://community.cyanlabs.net/t/help-relegation-failed/13562 "2024-04-22T10:50:27Z")

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The model was Fox in 2017. Earlier, the automatic method of the 2.3 U disk was upgraded to 3.4.19200. Today, I want to upgrade the latest version, so I used SYN3 Updater to make a USB flash drive. But after trying many t…

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## [Ford Taurus 2023 Sync Update (China Model)](https://community.cyanlabs.net/t/ford-taurus-2023-sync-update-china-model/13390)

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**Author:** [@mohammedmurad](https://community.cyanlabs.net/u/mohammedmurad)\
**Replies:** 6\
**Last updated:** [19 April 2024 18:20 UTC](https://community.cyanlabs.net/t/ford-taurus-2023-sync-update-china-model/13390 "2024-04-19T18:20:20Z")

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My name is Murad and I’m reaching out to you today hoping to get some assistance with my 2023 Ford Taurus. I recently purchased this vehicle and it came equipped with Sync version 22047. I’m interested in updating it to …

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## [求助 降级失败](https://community.cyanlabs.net/t/topic/13561)

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**Author:** [@augusta](https://community.cyanlabs.net/u/augusta)\
**Replies:** 2\
**Last updated:** [19 April 2024 11:30 UTC](https://community.cyanlabs.net/t/topic/13561 "2024-04-19T11:30:24Z")

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17年份福克斯 很早之前从2.3 u盘自动升级到3.4.19200 想升级最新版所以用syn3 updater做了u盘 但是尝试了多次 一直是显示正在更新软件40分钟没变化 后来尝试手动方法 成功进入更新界面 但在最后一项GRACENOTES报错 所以我删掉了GRACENOTES 只更新了apps和语音 成功更新 现在我想降级回3.4.19200 尝试降级3.4.19101和3.4.19200 都失败 失败情况有 正在更新软件无反应和m…

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## [How can I update the map cn220 to cn221](https://community.cyanlabs.net/t/how-can-i-update-the-map-cn220-to-cn221/11400)

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**Author:** [@shuai](https://community.cyanlabs.net/u/shuai)\
**Replies:** 3\
**Last updated:** [30 October 2023 18:28 UTC](https://community.cyanlabs.net/t/how-can-i-update-the-map-cn220-to-cn221/11400 "2023-10-30T18:28:43Z")

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I bought an APIM online in China. The sticker on the back of the APIM was torn off. Build is 3.4.21194. The map is CN220. When upgrading through downgrade mode before, the screen went black, I think it was bricked, it ma…

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## [Can't update to newest 3.4.23188 from 3.4.21098](https://community.cyanlabs.net/t/cant-update-to-newest-3-4-23188-from-3-4-21098/10990)

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**Author:** [@Lucas](https://community.cyanlabs.net/u/Lucas)\
**Replies:** 9\
**Last updated:** [30 August 2023 13:20 UTC](https://community.cyanlabs.net/t/cant-update-to-newest-3-4-23188-from-3-4-21098/10990 "2023-08-30T13:20:07Z")

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I have a sync devices with version of 3.4.21098, it is updated from sync 3.0 using our app. for now, I want to update to newest 3.4.23188 and see if it resolve carplay related issue. I created the USB drive with the app…

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## [3.4 21194 downgrade cannot be completed, resulting in pkg\_ Err04 and pkg\_ Err03, could you please give me a method? Thank you](https://community.cyanlabs.net/t/3-4-21194-downgrade-cannot-be-completed-resulting-in-pkg-err04-and-pkg-err03-could-you-please-give-me-a-method-thank-you/8689)

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**Author:** [@rangwmks](https://community.cyanlabs.net/u/rangwmks)\
**Replies:** 38\
**Last updated:** [20 April 2023 13:36 UTC](https://community.cyanlabs.net/t/3-4-21194-downgrade-cannot-be-completed-resulting-in-pkg-err04-and-pkg-err03-could-you-please-give-me-a-method-thank-you/8689 "2023-04-20T13:36:20Z")

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3.4 21194 downgrade cannot be completed, resulting in pkg\_ Err04 and pkg\_ Err03, cannot be downgraded to 19200, nor can it be upgraded. The apim value in the query log XML is empty SYNC Region: CN Navigation Variant: …

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## [Will the apim calibration level upgrading cause MY20+ problems?](https://community.cyanlabs.net/t/will-the-apim-calibration-level-upgrading-cause-my20-problems/8440)

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**Author:** [@laibwang](https://community.cyanlabs.net/u/laibwang)\
**Replies:** 2\
**Last updated:** [25 March 2023 01:42 UTC](https://community.cyanlabs.net/t/will-the-apim-calibration-level-upgrading-cause-my20-problems/8440 "2023-03-25T01:42:19Z")

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Hi all,I have a 2019 focus MK4 with stocked sync3 3.2 apim.I have successfully upgraded map version twice using the reformat method.Now a new map version in my region is available and I want to upgrade my map to the late…

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## [Upgrading from 3.4.22110 to 3.4.22251 failed, and upgrading to 19000 also failed](https://community.cyanlabs.net/t/upgrading-from-3-4-22110-to-3-4-22251-failed-and-upgrading-to-19000-also-failed/8351)

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**Author:** [@Senpou](https://community.cyanlabs.net/u/Senpou)\
**Replies:** 1\
**Last updated:** [17 March 2023 23:14 UTC](https://community.cyanlabs.net/t/upgrading-from-3-4-22110-to-3-4-22251-failed-and-upgrading-to-19000-also-failed/8351 "2023-03-17T23:14:13Z")

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\<?xml version="1.0" encoding="UTF-8"?\> \<p:OTAModuleSnapShot xmlns:d2p1=“urn:ford/Vehicle/Module/Information/v3.0” xmlns:xsi=“http://www.w3.org/2001/XMLSchema-instance” xmlns:p=“urn:ford/com/productdesign/ipp/ModuleSnaps…

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## [3.4.22110 →3.4\_19200 Downgrade fail](https://community.cyanlabs.net/t/3-4-22110-3-4-19200-downgrade-fail/6879)

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**Author:** [@Senpou](https://community.cyanlabs.net/u/Senpou)\
**Replies:** 2\
**Last updated:** [29 November 2022 22:45 UTC](https://community.cyanlabs.net/t/3-4-22110-3-4-19200-downgrade-fail/6879 "2022-11-29T22:45:54Z")

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After downloading firmware from Syn3 Updater, the installation is unsuccessful。 SYNC Region: CN Navigation Variant: Non Nav Manufacturer Year: Pre MY20 Install Type: OEM Old SYNC Version: 3.4.22110 New SYNC Versio…
