# \#eu **URL:** https://community.cyanlabs.net/tag/eu/34.md [Latest](https://community.cyanlabs.net/latest.md) · [Categories](https://community.cyanlabs.net/categories.md) · [Tags](https://community.cyanlabs.net/tags.md) --- ## [Red screen and error with map voice file ](https://community.cyanlabs.net/t/red-screen-and-error-with-map-voice-file/28306)
**Author:** [@robertp](https://community.cyanlabs.net/u/robertp)\ **Replies:** 5\ **Last updated:** [26 October 2026 22:46 UTC](https://community.cyanlabs.net/t/red-screen-and-error-with-map-voice-file/28306 "2026-10-26T22:46:02Z")
Today, I decided to update my SYNC3 system. I followed all the steps outlined in the guide, used a new 32GB PNY flash drive, and formatted it strictly according to the instructions. Despite this, about 40 minutes into th… --- ## [Interrogator issue](https://community.cyanlabs.net/t/interrogator-issue/28298)
**Author:** [@denneboom5](https://community.cyanlabs.net/u/denneboom5)\ **Replies:** 5\ **Last updated:** [25 October 2026 10:41 UTC](https://community.cyanlabs.net/t/interrogator-issue/28298 "2026-10-25T10:41:26Z")
I ran the interrogator tool but get an error message from Syn3 updater about the xml file and potential use of overlays. The message advises me to request support here. SYNC Region: EU Navigation Variant: Nav Manufac… --- ## [Ford Galaxy 2017 EU NAV - SYNC 2.3.17109 - Interrogator APIM Blank, safe overlay cleanup?](https://community.cyanlabs.net/t/ford-galaxy-2017-eu-nav-sync-2-3-17109-interrogator-apim-blank-safe-overlay-cleanup/28302)
**Author:** [@Flash](https://community.cyanlabs.net/u/Flash)\ **Replies:** 3\ **Last updated:** [23 October 2026 21:37 UTC](https://community.cyanlabs.net/t/ford-galaxy-2017-eu-nav-sync-2-3-17109-interrogator-apim-blank-safe-overlay-cleanup/28302 "2026-10-23T21:37:32Z")
Hello, I have an original 2017 Ford Galaxy with SYNC 3 v2.3.17109 and EU navigation maps F6.1. Apple CarPlay and Android Auto no longer connect; phones still charge via USB. A USB Interrogator log was generated successf… --- ## [Blackscreen after Update 3.0 to 3.4](https://community.cyanlabs.net/t/blackscreen-after-update-3-0-to-3-4/28294)
**Author:** [@Pascal.T](https://community.cyanlabs.net/u/Pascal.T)\ **Replies:** 4\ **Last updated:** [23 October 2026 13:25 UTC](https://community.cyanlabs.net/t/blackscreen-after-update-3-0-to-3-4/28294 "2026-10-23T13:25:57Z")
Hi, i tried to update my System from Sync 3 (3.0.20204) to 3.4 latest version. Update was loadet an my System told me i can remove the Stick. After the next start in should work. But now i only have a black sceen with… --- ## [Updated to Sync 3.4 from Sync3 and FM Station list not working](https://community.cyanlabs.net/t/updated-to-sync-3-4-from-sync3-and-fm-station-list-not-working/28242)
**Author:** [@mariostr](https://community.cyanlabs.net/u/mariostr)\ **Replies:** 1\ **Last updated:** [23 October 2026 13:24 UTC](https://community.cyanlabs.net/t/updated-to-sync-3-4-from-sync3-and-fm-station-list-not-working/28242 "2026-10-23T13:24:50Z")
Hi everyone, I have successfully upgraded in my Fiesta Stline 2018 (mk8) from Sync 3.0.23219 to Sync 3.4.23188. The only issue I’ve encountered so far is with the FM station list. When I press to select it, it just show… --- ## [Any information about new EU map F15](https://community.cyanlabs.net/t/any-information-about-new-eu-map-f15/28128)
**Author:** [@bostjanstrelec1](https://community.cyanlabs.net/u/bostjanstrelec1)\ **Replies:** 6\ **Last updated:** [21 October 2026 07:22 UTC](https://community.cyanlabs.net/t/any-information-about-new-eu-map-f15/28128 "2026-10-21T07:22:10Z")
Hello, I wanna ask, maybe some information about new EU map F15? The new version is supposed to be released in September (I see in Google search), I seen some people on Facebook have new version (I dont know, maybe test… --- ## [Sync3 Error code : MEM\_ERR03](https://community.cyanlabs.net/t/sync3-error-code-mem-err03/28172)
**Author:** [@Terente](https://community.cyanlabs.net/u/Terente)\ **Replies:** 3\ **Last updated:** [16 October 2026 22:32 UTC](https://community.cyanlabs.net/t/sync3-error-code-mem-err03/28172 "2026-10-16T22:32:21Z")
Hi! I updated SYNC 3 on my 2022 Ford Kuga from version 3.4.21194 to 3.4.26057, and everything went smoothly. The problem arose when I tried to update the maps from version F10 to F13 and the engine accidentally shut off… --- ## [MEM\_ERR03 after an interupdated MAP install](https://community.cyanlabs.net/t/mem-err03-after-an-interupdated-map-install/28219)
**Author:** [@kugaaguk](https://community.cyanlabs.net/u/kugaaguk)\ **Replies:** 1\ **Last updated:** [16 October 2026 16:59 UTC](https://community.cyanlabs.net/t/mem-err03-after-an-interupdated-map-install/28219 "2026-10-16T16:59:25Z")
I tried to update my maps from F13 to the updated F13 (2024) release. I set off on a 1.5-hour journey this morning. Part 1 of the installation started normally, but then SYNC displayed the message asking me to perform a… --- ## [Updating to UK only maps query about space required](https://community.cyanlabs.net/t/updating-to-uk-only-maps-query-about-space-required/28192)
**Author:** [@Joe\_Black](https://community.cyanlabs.net/u/Joe_Black)\ **Replies:** 4\ **Last updated:** [16 October 2026 07:29 UTC](https://community.cyanlabs.net/t/updating-to-uk-only-maps-query-about-space-required/28192 "2026-10-16T07:29:57Z")
I have a 2019 Ford Focus with factory navigation and the following configuration: APIM: 4U5T-14G371-GJA (64 GB, pre-MY20) SYNC: 3.4.23188 Current maps: F8 Free APIM space: approximately 13 GB Syn3 Updater: 2.14.2.0 Sta… --- ## [Updated from 2.2 to 3.4 but reverted back to 3.3 for classic looking, Did I do well with a 3.3, or should I have stayed with a 3.0 ?](https://community.cyanlabs.net/t/updated-from-2-2-to-3-4-but-reverted-back-to-3-3-for-classic-looking-did-i-do-well-with-a-3-3-or-should-i-have-stayed-with-a-3-0/28188)
**Author:** [@DGNY](https://community.cyanlabs.net/u/DGNY)\ **Replies:** 6\ **Last updated:** [15 October 2026 19:48 UTC](https://community.cyanlabs.net/t/updated-from-2-2-to-3-4-but-reverted-back-to-3-3-for-classic-looking-did-i-do-well-with-a-3-3-or-should-i-have-stayed-with-a-3-0/28188 "2026-10-15T19:48:09Z")
Good day all, With Ford Kuga 2017 non nav sync3 oem 2.2 version i updated with cyanlabs to 3.4 to try new looking but i didn’t like at all , wanted to go back with ford official 3.0 23219 but this was not possible if yo… --- ## [SYNC 3 2.2 won’t update to 3.4/3.3, nothing happens (2017 Focus)](https://community.cyanlabs.net/t/sync-3-2-2-won-t-update-to-3-4-3-3-nothing-happens-2017-focus/28181)
**Author:** [@bartdegraaf](https://community.cyanlabs.net/u/bartdegraaf)\ **Replies:** 9\ **Last updated:** [14 October 2026 11:49 UTC](https://community.cyanlabs.net/t/sync-3-2-2-won-t-update-to-3-4-3-3-nothing-happens-2017-focus/28181 "2026-10-14T11:49:14Z")
I’m trying to help my friend update his 2017 Ford Focus SYNC 3 from version 2.2 to 3.4. I also tried 3.3. I used the CyanLabs Syn3 Updater 3 times with 2 different USB sticks. Each time I plugged the USB into the car, n… --- ## [Request Calibration File GB5T-14G374-CD.vbf](https://community.cyanlabs.net/t/request-calibration-file-gb5t-14g374-cd-vbf/28156)
**Author:** [@mmtt22](https://community.cyanlabs.net/u/mmtt22)\ **Replies:** 7\ **Last updated:** [12 October 2026 22:44 UTC](https://community.cyanlabs.net/t/request-calibration-file-gb5t-14g374-cd-vbf/28156 "2026-10-12T22:44:10Z")
Hi! I am performing a Sync 2 to 3 upgrade on my 2014 Ford Focus ST. The APIM I bought on Ebay is a Gen 3 (I think). After swapping, the display never fully shuts off when I exit the car, and the steering wheel controls n… --- ## [The volume of the turn signal and fatigue driving warning sounds is very low. How can this be fixed?](https://community.cyanlabs.net/t/the-volume-of-the-turn-signal-and-fatigue-driving-warning-sounds-is-very-low-how-can-this-be-fixed/25968)
**Author:** [@Flydxc](https://community.cyanlabs.net/u/Flydxc)\ **Replies:** 1\ **Last updated:** [11 October 2026 20:27 UTC](https://community.cyanlabs.net/t/the-volume-of-the-turn-signal-and-fatigue-driving-warning-sounds-is-very-low-how-can-this-be-fixed/25968 "2026-10-11T20:27:38Z")
Hi Guys, I have another question that needs your help. I have a 2019 Focus, the China version. After installing the latest European version LCD dashboard, I noticed that the sound of the turn signal indicators is very l… --- ## [Navigation error ](https://community.cyanlabs.net/t/navigation-error/28110)
**Author:** [@jamesgibson](https://community.cyanlabs.net/u/jamesgibson)\ **Replies:** 5\ **Last updated:** [5 October 2026 22:32 UTC](https://community.cyanlabs.net/t/navigation-error/28110 "2026-10-05T22:32:25Z")
Upgraded to sync 3 from sync2 all went well install fakra GPS everything was working but after restarting car have map error cannot lock onto satellite SYNC Region: EU Navigation Variant: Nav Manufacturer Year: P… --- ## [RWData partition full after SYNC 3.4.26057 update, cleaner tool not working](https://community.cyanlabs.net/t/rwdata-partition-full-after-sync-3-4-26057-update-cleaner-tool-not-working/28049)
**Author:** [@Kjubu](https://community.cyanlabs.net/u/Kjubu)\ **Replies:** 16\ **Last updated:** [1 October 2026 18:02 UTC](https://community.cyanlabs.net/t/rwdata-partition-full-after-sync-3-4-26057-update-cleaner-tool-not-working/28049 "2026-10-01T18:02:40Z")
Ford Galaxy 2019, Europe region. After updating to SYNC 3.4.26057, my RWData partition is full. I ran the RW partition cleaner tool, but it didn’t free up any space. Can anyone help identify what is filling the partition… --- ## [Updated From 1.0 15139 to 3.4 Android Auto not working](https://community.cyanlabs.net/t/updated-from-1-0-15139-to-3-4-android-auto-not-working/28026)
**Author:** [@Bogdia](https://community.cyanlabs.net/u/Bogdia)\ **Replies:** 5\ **Last updated:** [28 September 2026 20:11 UTC](https://community.cyanlabs.net/t/updated-from-1-0-15139-to-3-4-android-auto-not-working/28026 "2026-09-28T20:11:54Z")
Updated From 1.0 15139 to 3.4 Android Auto not working and not Android Auto icon in SYNC. Tried different cables. only charging. Ordered revised USB hub, will try. Can it be affected that i skipped 2.2? Did a Master res… --- ## [SIGN\_ERR01 when trying to update from Sync 3.0.17194](https://community.cyanlabs.net/t/sign-err01-when-trying-to-update-from-sync-3-0-17194/28021)
**Author:** [@RickBAT](https://community.cyanlabs.net/u/RickBAT)\ **Replies:** 9\ **Last updated:** [27 September 2026 03:46 UTC](https://community.cyanlabs.net/t/sign-err01-when-trying-to-update-from-sync-3-0-17194/28021 "2026-09-27T03:46:58Z")
Hello everyone, I have been trying for quite some time to update the SYNC 3 with EU navigation in my F-150 to the latest version. My original goal was to update to SYNC 3.4 using CyanLabs. I prepared my SanDisk USB 3.0… --- ## [RW DATA CLEANER](https://community.cyanlabs.net/t/rw-data-cleaner/28031)
**Author:** [@PETERO](https://community.cyanlabs.net/u/PETERO)\ **Replies:** 1\ **Last updated:** [26 September 2026 13:34 UTC](https://community.cyanlabs.net/t/rw-data-cleaner/28031 "2026-09-26T13:34:10Z")
HOW CAN DOWNLOAD RW DATA CLEANER TO MY USB SYNC Region: EU Navigation Variant: Nav Manufacturer Year: Pre MY20 Install Type: OEM Old SYNC Version: 3.0 New SYNC Version: 3.4 Do you have a error message, if so what… --- ## [turn-by-turn nav not working on fiesta mk8](https://community.cyanlabs.net/t/turn-by-turn-nav-not-working-on-fiesta-mk8/27929)
**Author:** [@Miles500](https://community.cyanlabs.net/u/Miles500)\ **Replies:** 4\ **Last updated:** [25 September 2026 18:40 UTC](https://community.cyanlabs.net/t/turn-by-turn-nav-not-working-on-fiesta-mk8/27929 "2026-09-25T18:40:21Z")
I purchased a N1BT-10849-FAE digital cluster from a mk8 fiesta and installed it into my mk8 followed by pasting the as-built of the original cluster into the new digital cluster’s config. everything’s been working fine … --- ## [voice and language pack](https://community.cyanlabs.net/t/voice-and-language-pack/27982)
**Author:** [@gica](https://community.cyanlabs.net/u/gica)\ **Replies:** 0\ **Last updated:** [21 September 2026 11:53 UTC](https://community.cyanlabs.net/t/voice-and-language-pack/27982 "2026-09-21T11:53:34Z")
Hello, I am new to this forum. I have a 2018 Ford Kuga with the factory navigation system, and I would like to update to the new version available on this site. Question: Does the voice and language package support Rom… --- ## [Trying to downgrade / upgrade](https://community.cyanlabs.net/t/trying-to-downgrade-upgrade/27898)
**Author:** [@RhinoNeil](https://community.cyanlabs.net/u/RhinoNeil)\ **Replies:** 0\ **Last updated:** [11 September 2026 22:32 UTC](https://community.cyanlabs.net/t/trying-to-downgrade-upgrade/27898 "2026-09-11T22:32:03Z")
Hello - trying to downgrade then upgrade to version manually using a Mac laptop. Have followed instructions to the letter but having no luck. I’ve used the configurator to try downgrading current version (stock, 3.4.2318… --- ## [Cannot roll back from 3.4.26057 to 3.4.23188](https://community.cyanlabs.net/t/cannot-roll-back-from-3-4-26057-to-3-4-23188/27850)
**Author:** [@Keyes\_Wallis](https://community.cyanlabs.net/u/Keyes_Wallis)\ **Replies:** 11\ **Last updated:** [10 September 2026 21:10 UTC](https://community.cyanlabs.net/t/cannot-roll-back-from-3-4-26057-to-3-4-23188/27850 "2026-09-10T21:10:52Z")
Hello peeps. I would like to thank Cyanlabs for their excellent software and continued support. I upgraded to 3.4.26057 but have since read that this is a dealer only version. I have not experienced any problems with … --- ## [Screen black after instalation](https://community.cyanlabs.net/t/screen-black-after-instalation/27805)
**Author:** [@ionutirimia](https://community.cyanlabs.net/u/ionutirimia)\ **Replies:** 1\ **Last updated:** [4 September 2026 19:29 UTC](https://community.cyanlabs.net/t/screen-black-after-instalation/27805 "2026-09-04T19:29:42Z")
After instalation of synk 3 the screen make black. What can do new? SYNC Region: EU Navigation Variant: Nav Manufacturer Year: MY20 Install Type: OEM Old SYNC Version: 3.0 New SYNC Version: 3.4 Do you have a erro… --- ## [SYNC 3 update 3.4.26057](https://community.cyanlabs.net/t/sync-3-update-3-4-26057/27762)
**Author:** [@antonino\_cardia](https://community.cyanlabs.net/u/antonino_cardia)\ **Replies:** 1\ **Last updated:** [1 September 2026 00:10 UTC](https://community.cyanlabs.net/t/sync-3-update-3-4-26057/27762 "2026-09-01T00:10:01Z")
I updated my Sync 3 navigation system from version 3.4 19101 to version 3.4 26057, but a problem occurs as soon as I turn on the car’s ignition: the display brightness drops and becomes almost unreadable—as if it were di… --- ## [Sync 3 Retrofit Illumination Issue](https://community.cyanlabs.net/t/sync-3-retrofit-illumination-issue/27634)
**Author:** [@leewinney](https://community.cyanlabs.net/u/leewinney)\ **Replies:** 1\ **Last updated:** [23 August 2026 16:17 UTC](https://community.cyanlabs.net/t/sync-3-retrofit-illumination-issue/27634 "2026-08-23T16:17:49Z")
I have retrofitted Sync3 to my 2015 S-Max (early mk2) but I seem to be having an issue with the screen thinking it is dark. The screen boots up, but then immediately dims, and goes into night mode. I have tried reconfi… --- ## [Want to update from 3.0.18025 to 3.4.26057](https://community.cyanlabs.net/t/want-to-update-from-3-0-18025-to-3-4-26057/27657)
**Author:** [@ciscokid75](https://community.cyanlabs.net/u/ciscokid75)\ **Replies:** 2\ **Last updated:** [23 August 2026 15:56 UTC](https://community.cyanlabs.net/t/want-to-update-from-3-0-18025-to-3-4-26057/27657 "2026-08-23T15:56:16Z")
I have purchased a car and trying to update to sync 3.4 but comes up with an error MY20 Sync 3 unit, you can not do the following SYNC Region: EU Navigation Variant: Nav Manufacturer Year: MY20 Install Type: OEM Rep… --- ## [SYNC3 HELP PLEASE](https://community.cyanlabs.net/t/sync3-help-please/27646)
**Author:** [@winkerinc](https://community.cyanlabs.net/u/winkerinc)\ **Replies:** 3\ **Last updated:** [22 August 2026 14:37 UTC](https://community.cyanlabs.net/t/sync3-help-please/27646 "2026-08-22T14:37:43Z")
Hi I just need help with a usb i have created i followed all steps in cyanlabs updater and put all details in do i just plug it in and does it start updating from sync3 to sync 3.4 with navigation? thanks SYNC Region: … --- ## [Missing language. ](https://community.cyanlabs.net/t/missing-language/27640)
**Author:** [@csirkejano](https://community.cyanlabs.net/u/csirkejano)\ **Replies:** 0\ **Last updated:** [21 August 2026 21:24 UTC](https://community.cyanlabs.net/t/missing-language/27640 "2026-08-21T21:24:36Z")
Ford Edge 2018 vintage! Updated to 3.4. It’s perfect and thank you. However, Hungarian is not among the languages available. I would like to ask for your help in this so that I can translate the dashboard and head unit i… --- ## [Sync 3 update gives SIGN\_ERR01](https://community.cyanlabs.net/t/sync-3-update-gives-sign-err01/27603)
**Author:** [@guntherantheunis](https://community.cyanlabs.net/u/guntherantheunis)\ **Replies:** 5\ **Last updated:** [20 August 2026 11:52 UTC](https://community.cyanlabs.net/t/sync-3-update-gives-sign-err01/27603 "2026-08-20T11:52:08Z")
Dear, I keep getting the SIGN\_ERR01 error every time the USB stick is plugged in. I have already tried plugging it in before starting the engine, even when the engine is already running. The same message every time… … --- ## [Navigation fault after upgrading SYNC 3.0 to 3.4 using CyanLabs Syn3 Updater](https://community.cyanlabs.net/t/navigation-fault-after-upgrading-sync-3-0-to-3-4-using-cyanlabs-syn3-updater/27551)
**Author:** [@alexandrumg](https://community.cyanlabs.net/u/alexandrumg)\ **Replies:** 5\ **Last updated:** [17 August 2026 01:23 UTC](https://community.cyanlabs.net/t/navigation-fault-after-upgrading-sync-3-0-to-3-4-using-cyanlabs-syn3-updater/27551 "2026-08-17T01:23:21Z")
Hi, I have a Ford with a SYNC 3 Navigation APIM in the EU region. I upgraded the unit from SYNC 3.0 to SYNC 3.4 using CyanLabs Syn3 Updater. After the update I get the following message on the SYNC screen: “Navigation… [Next page](https://community.cyanlabs.net/tag/eu/34.md?match_all_tags=true&page=1&tags%5B%5D=eu)