2014 Ford Focus SE - Sync 1.1 to Sync 3 - Reverse Camera

Reverse camera (blue screen or actual camera) never displays when in reverse. APIM master reset is also greyed out. I think the APIM believes the car is in drive. I do have the APIM clock master set to the BCM (in accordance with C1CMA architecture?), working steering wheel controls and sync voice mic and feedback.