2018 F-150 4" won't update

Sandpic · 20 December 2024 00:24

I’ve tried to update my sync 3 4" display but it will not update. I created a usb from ford website to upgrade from 2.3.17118 to 2.3.23254 but it stays in updating for hours. I then used interrogator to pull what current, I get an error message saying "Syn3 Udater has determined you are on 2.3.17118 and may be using overlays. Syn3 Updater is unable to determine the config of your apim. Here is the as-built

VIN: 1FTEX1EP5JFA34866
APIM Model: JL3T-14G371-BDB
APIM Type: Non-Navigation
APIM Size: 0GB
APIM Free Space: Unknown
Version 2.3.17118 (JL7T-14G381-AH)

1/1/2014 10:04:25 PM +00:00

Partition Type = Free / Total
/dev/hd0t180 = 8908768 / 1750004736
/dev/hd0t181 = 2097120 / 736279552
/dev/hd0t177 = 2097152 / 445587456

Installed Packages
JL7T-14G391-BB
JL7T-14G423-BA

APIM AsBuilt
DE00: 022A04060000A8040482
DE01: 55530103C402438000000005
DE02: 0000010300
DE03: 010014030E0000
DE04: 1A681A6838A4
DE05: 40
DE06: 41003300000000029A000056569000C8

<?xml version="1.0" encoding="UTF-8"?>

<p:OTAModuleSnapShot xmlns:d2p1=“urn:ford/Vehicle/Module/Information/v3.0” xmlns:xsi=“http://www.w3.org/2001/XMLSchema-instance” xmlns:p=“urn:ford/com/productdesign/ipp/ModuleSnapshot/v2.0” version=“2014-01-01” xsi:schemaLocation=“urn:ford/Vehicle/Module/Information/v3.0 ModuleSnapshot.xsd”>
<p:VIN>1FTEX1EP5JFA34866</p:VIN>
<p:ModuleName>ECU</p:ModuleName>
<p:RequestRole>
d2p1:RoleCONSUMER</d2p1:Role>
d2p1:RoleSourceOTA</d2p1:RoleSource>
d2p1:RoleDescSYNC</d2p1:RoleDesc>
d2p1:RoleIDOTA</d2p1:RoleID>
</p:RequestRole>
<p:BroadcastDTCType/>
<p:Node isFlashed=“false” specificationCategory=“GGDS”>
d2p1:Address7D0</d2p1:Address>
<d2p1:ECUAcronym name=“APIM”>
d2p1:State
<d2p1:Gateway gatewayType=“NONE”>
<d2p1:DID didFormat=“ASCII” didType=“Embedded Consumer Operating System Part Number” didValue=“8033” responseLength=“24”>
d2p1:ResponseJL7T-14G381-AH</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“Packeted” didType=“Embedded Consumer Applications Part Numbers 1” didValue=“8060” responseLength=“384”>
d2p1:Response4a4c37542d3134473339312d4242000000000000000000004a4c37542d3134473432332d424100000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“Packeted” didType=“Embedded Consumer Applications Part Numbers 1” didValue=“8061” responseLength=“384”>
d2p1:Response000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“HEX” didType=“ECU Checksum 1” didValue=“D704” responseLength=“4”>
d2p1:Response30481c19</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“HEX” didType=“ECU Checksum 2” didValue=“D705” responseLength=“4”>
d2p1:Response276279fe</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType=“Direct Configuraation DID DE00” didValue=“DE00”>
d2p1:Response022a04060000a8040482</d2p1:Response>
d2p1:IsConfigtrue</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType=“Direct Configuraation DID DE01” didValue=“DE01”>
d2p1:Response55530103c402438000000005</d2p1:Response>
d2p1:IsConfigtrue</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType=“Direct Configuraation DID DE02” didValue=“DE02”>
d2p1:Response0000010300</d2p1:Response>
d2p1:IsConfigtrue</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType=“Direct Configuraation DID DE03” didValue=“DE03”>
d2p1:Response010014030e0000</d2p1:Response>
d2p1:IsConfigtrue</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType=“Direct Configuraation DID DE04” didValue=“DE04”>
d2p1:Response1a681a6838a4</d2p1:Response>
d2p1:IsConfigtrue</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType=“Direct Configuraation DID DE05” didValue=“DE05”>
d2p1:Response40</d2p1:Response>
d2p1:IsConfigtrue</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType=“Direct Configuraation DID DE06” didValue=“DE06”>
d2p1:Response41003300000000029a000056569000c8</d2p1:Response>
d2p1:IsConfigtrue</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“ASCII” didType=“On-line Diagnostic Database Reference Number” didValue=“F110” responseLength=“24”>
d2p1:ResponseDS-GB5T-14G371-CD</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“ASCII” didType=“ECU Core Assembly Number” didValue=“F111” responseLength=“24”>
d2p1:ResponseHS7T-14G380-AB</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“ASCII” didType=“ECU Delivery Assembly Number” didValue=“F113” responseLength=“24”>
d2p1:ResponseJL3T-14G371-BDB</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“ASCII” didType=“ECU Calibration Data #1 Number” didValue=“F124” responseLength=“24”>
d2p1:ResponseGB5T-14G375-BA</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“ASCII” didType=“Private Sub Node #1 Serial Number” didValue=“F141” responseLength=“16”>
d2p1:ResponseVW7M0849</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“State Encoded” didType=“Software Download Specification Version” didValue=“F162” responseLength=“1”>
d2p1:ResponseBlank</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“State Encoded” didType=“Diagnostic Specification Version” didValue=“F163” responseLength=“1”>
d2p1:Response03</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“ASCII” didType=“Vehicle Manufacturer ECU Software Number” didValue=“F188” responseLength=“24”>
d2p1:ResponseGB5T-14G374-CD</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“ASCII” didType=“ECU Serial Number” didValue=“F18C” responseLength=“16”>
d2p1:Response</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“HEX” didType=“ECU MAC Address 1” didValue=“F1D0” responseLength=“6”>
d2p1:Response90:70:65:71:6b:e0</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“HEX” didType=“ECU MAC Address 2” didValue=“F1D1” responseLength=“6”>
d2p1:Response90:70:65:71:6b:e1</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
</d2p1:Gateway>
</d2p1:State>
</d2p1:ECUAcronym>
<d2p1:ODLNetwork d2p1:NetworkDataRate=“500” d2p1:NetworkName=“HS-CAN” d2p1:NetworkProtocol=“CAN” d2p1:DLCName=“SAE J1962” d2p1:Pins=“6,14”/>
<d2p1:AdditionalAttributes logGeneratedDateTime=“2014-01-01T22:04:25+00:00” RAM=“456744960” vmcuVersion=“Vector_VMCU_02.02.20”>
<d2p1:PartitionHealth type=“/dev/hd0t180” total=“1750004736” available=“8908768”/>
<d2p1:PartitionHealth type=“/dev/hd0t181” total=“736279552” available=“2097120”/>
<d2p1:PartitionHealth type=“/dev/hd0t177” total=“445587456” available=“2097152”/>
d2p1:InstallationLog/
d2p1: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</d2p1:SyncData>
</d2p1:AdditionalAttributes>
</p:Node>

Any help would be appreciated on updatingthe sync 3 system.

SYNC Region: NA

Navigation Variant: Non Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 2.3.17118

New SYNC Version: 2.3.17118

Do you have a error message, if so what is it?
Syn3 updater can’t determine configuration of APIM

Update Method: Official Ford

SaNdMaN · 20 December 2024 19:40

Keep in mind Syn3Updater does not handle 4 inch variants.

Have you tried a master reset?.

Share the autoinstall.lst file Ford sent your way.

Sandpic · 20 December 2024 20:08

I’ve tried master reset and it did nothing. I also pulled the fuse for 1/2 hour and that did nothing. I only used Syn3updater to pull the information, i know i have to do a manual install.

Here is the install file

; SYNC3 CD Assembly Upgrade - Release 2.3.13 - Only for NonNav/NonEU assemblies.

[SYNCGen3.0_ALL]
Item1 = JL7T-14G381-AL
Open1 = SyncMyRide\JL7T-14G381-AL.tar.gz
Options = AutoInstall,Delay,Transaction

I know its not a big leap in the system but i figured it would do it in steps.
Thanks

SaNdMaN · 20 December 2024 21:46

I see no real reason as to why it’s stuck, but we have limited information.

I was trying to find a different variant for 4 inch screens that do not require reformat, but I’ve not been able to find it.

How big is the file that you are trying to autoinstall?. An apps only upgrade should take a couple of minutes, so it’s not doing anything …

Sandpic · 20 December 2024 22:56

I will have to get back to you on that, I’m away from my laptop. Maybe tomorrow or Sunday.

Sandpic · 22 December 2024 12:24

Sorry for the delay, here is an image of the file.

Would having MYKEY turned on stop any update from downloading?

SaNdMaN · 22 December 2024 13:08

Thank you, so it’s about 300MB.
About your question, no, as long as the unit is powered on, it should update without issues.

I’ve trying to find an alternate version for you to try for an 4 inch, but I’ve not been able to. We have JL7T-14G381-AJ listed in our db, but that’s the last one we have. Based on the naming convention I would think that’s also for 4 inch screens (size is similar). It’s also newer than the one you are currently running on the unit, but older than the one Ford pushed your way.

I do not see any real reason as to why you can’t upgrade with the package you already have. Have you tried multiple USBs to discard that as an issue? (unlikely since the initial upgrade message appears). Is there another device connected to the vehicle when you are trying to upgrade?.

Sandpic · 22 December 2024 15:08

I’ve tried multiple USB’s with different formats ( fat32 and exfat). There is no other device connected either. I will try the file you have and see if it works. The unit works fine but drops my connection every once in a while so I was hoping a newer version would help. I’m away for the holiday without the truck so it will be 2 weeks before I can try it…

Thank you for the help and have a great holiday!

system · 21 January 2025 15:09

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