2018 MUSTANG SYNC 3

Ford SYNC 3 Support Ford Update Support
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2018 MUSTANG SYNC 3 3.0 17276 BUILD Apim intermittantly operates. When it does it will work unitl the ignition is cycled or a factory reset in the SYNC module is performed.
APIM JR3T-14G371-BED
Attempted software update through ford FDRS and received error code 8033: JR3T-14G371-AJ SHOULD JR3T-14G381-AY. Before attemtping the update Ford PTS showed software last installed in 2017
Tried SYNC 3 updater in auto mode and received INSTL_ERR12 on Sync screen.
Is it safe to assume that the APIM needs to be replaced?

SYNC Region: NA

Navigation Variant: No Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0 17276

New SYNC Version: 3.0 17276

Do you have a error message, if so what is it?
INSTL_ERR12 CYAN
8033 Official Ford

Update Method: Official Ford

2

I inadvertently listed this vehicle has Nav, it does not,

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3

I corrected that for you…

INSTL_ERR12
You might have an APIM that has hardware issues. There is no known workaround for this one.

See if you can perform a Master Reset and run the RWData Cleaner in the Syn3 Updater. If not, you’ll probably have to replace the APIM.

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4

Thanks for your input

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