Android auto - no audio call - solution found!

[xondor.20]

Hi guys,

many of us experience issues with Android auto and sync 3.
The common issue is that when receiveing a call, the sync 3 car does not reproduce the audio of the call, while the mic seems working.

Today I found the solution. This solution applies especially to the cars that did the SYNC 1/2 upgrade to SYNC 3, but could work also on SYNC 3 native car.

To solve the issue, you need to use forscan and access the ‘central configuration module’. Remember to enable the ‘engineering 2’ mode to be able to modify all values.

Then you need to modify the following data:
[Name]: OLD value → NEW value
Bluetooth handsfree: 08 - SYNC G1 BT-Phone BT-Audio → 09 - G2 Sync 2/Sync 3
Touchscreen: 06 - Dispay with no Touchscreen, Colout-TFT MFD 5 → 09 - Front Display DM8 with nav

Then write the file and issue solved!

[warlock12118]

Keep in mind that this would only apply to models that use Central Configuration, eg the CMax, Focus, Escape, Kuga, Fiesta.

[F150Chief]

For reference, this is the following…It applies to any Sync 1 to 3 conversion. The above just shows using the CC thru FORScan rather than the Asbuilt Configuration menus.

Sync 1 to Sync 3 upgrade problem - SYNC 3 Support / Ford Update Support - CyanLabs Official Community

Check your FCIM asbuilt for the following:
7A7-01-01 xxXX xxxx xxxx
In your OEM FCDIM asbuilt, it has ‘00’ entered there.
00=No Remote Display, APIM Not Present, ACCT Fixed, ATWU Not Supported, RAF Not Supported. PWMVBCBT VBC

Change the value to ‘60’
60=Touchscreen Display, APIM Present, ACCT Fixed, ATWU Not Supported, RAF Not Supported. PWMVBCBT VBC

Post your FCIM asbuilt and I’ll take a look at it.

Also, look at the ACM, 727-01-01 Xxxx xxxx xxxx
In your OEM ACM asbuilt, it has ‘D’ entered there.
D=Int SDARS Disabled, APIM Gen1, EFP CAN based, APIM Available

Change the value to ‘9’.
9=Int SDARS Disabled, APIM Gen2, EFP CAN based, APIM Available