My radio and related buttons stopped working. The display is on (photo below), but doesn’t respond to any buttons on the panel or steering wheel.
I have researched and checked the related fuses, reset everything, but it just goes back to this.
This is the model # KL3T-14G370-PLG, and I haven’t been able to find an exact replacement. I found KL3T-14G370-PCH, but I’m not sure what the PCH means or if that’s an issue. I also found others where everything matched except the last there letters.
I’m pretty sure my truck (2019 Ford F150 XL) doesn’t have SYNC or maybe it’s SYNC 1, and I wasn’t interested in upgrading, just getting it back to working (it’s a work truck). If I can’t find the one ending in PLG, would the PCH one work?
Thanks for any guidance you can provide.