Can’t update

Ford SYNC 3 Support
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1

Sync 3.4 2251 trying to update to the new version. Just says updating system software for over an hour

SYNC Region: NA

Navigation Variant: Non Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 2251

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
Just stuck on system updating

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.1.2.2.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.12.2.0
Branch: Stable
Operating System: Microsoft Windows 11 Home (2009)

PREVIOUS CONFIGURATION
Version: 3.4.22251
Region: NA
Navigation: False
Install Mode: Auto-Detect (autoinstall)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: Walgreen Infinitive USB Device
Size: 117.4GB
FileSystem: exFAT
Partition Type: MBR

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.12.2.0 Stable - Autoinstall Mode - Sync 3.4.23188 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1= SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = VOICE - 5U5T-14G391-CS_1660783942000.TAR.GZ
Open2 = SyncMyRide\5U5T-14G391-CS_1660783942000.TAR.GZ
Item3 = GRACENOTES - 4U5T-14G423-CC_1615429225000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G423-CC_1615429225000.TAR.GZ
Item4 = APPS - NU5T-14G381-AD_1689364279000.TAR.GZ
Open4 = SyncMyRide\NU5T-14G381-AD_1689364279000.TAR.GZ
Options = AutoInstall


FILES (4)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)

LOG
[12/11/2023 4:37:10 PM] Selected Region: NA - Release: Sync 3.4.23188
- Map Version: Non Nav APIM
[12/11/2023 4:37:10 PM] Install Mode: Auto-Detect (autoinstall) Forced: False
[12/11/2023 4:37:10 PM] MY20 Protection: Auto-Detect
[12/11/2023 4:37:10 PM] Checking Existing File:
PU5T-14G386-BB_1690840002000.TAR.GZ
[12/11/2023 4:37:10 PM] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ
(Skipping Download)
[12/11/2023 4:37:10 PM] Checking Existing File:
5U5T-14G391-CS_1660783942000.TAR.GZ
[12/11/2023 4:37:12 PM] Validated: 5U5T-14G391-CS_1660783942000.TAR.GZ
(Skipping Download)
[12/11/2023 4:37:12 PM] Checking Existing File:
4U5T-14G423-CC_1615429225000.TAR.GZ
[12/11/2023 4:37:14 PM] Validated: 4U5T-14G423-CC_1615429225000.TAR.GZ
(Skipping Download)
[12/11/2023 4:37:14 PM] Checking Existing File:
NU5T-14G381-AD_1689364279000.TAR.GZ
[12/11/2023 4:37:17 PM] Validated: NU5T-14G381-AD_1689364279000.TAR.GZ
(Skipping Download)
[12/11/2023 4:37:17 PM] Preparing USB drive
[12/11/2023 4:37:17 PM] Checking Existing File:
PU5T-14G386-BB_1690840002000.TAR.GZ
[12/11/2023 4:37:17 PM] PU5T-14G386-BB_1690840002000.TAR.GZ exists and
validated successfully, skipping copy
[12/11/2023 4:37:17 PM] Checking Existing File:
5U5T-14G391-CS_1660783942000.TAR.GZ
[12/11/2023 4:37:35 PM] 5U5T-14G391-CS_1660783942000.TAR.GZ exists and
validated successfully, skipping copy
[12/11/2023 4:37:35 PM] Checking Existing File:
4U5T-14G423-CC_1615429225000.TAR.GZ
[12/11/2023 4:37:35 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ
[12/11/2023 4:38:47 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[12/11/2023 4:38:49 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ
[12/11/2023 4:38:49 PM] Checking Existing File:
NU5T-14G381-AD_1689364279000.TAR.GZ
[12/11/2023 4:39:31 PM] NU5T-14G381-AD_1689364279000.TAR.GZ exists and
validated successfully, skipping copy
[12/11/2023 4:39:31 PM] Generating Autoinstall.lst
[12/11/2023 4:39:31 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB
DRIVE SUCCESSFULLY!
2

Store brand USB, scarey!!

3

“Scary” and what’s wrong w a store brand. Worked perfectly fine on my F150. No issues. Thanks for the help

4

Follow this guide → Tutorial: Sync 3.4 NON-NAV APIM: Failure to Update to Newer Version Sync 3.4

5

For one, the fact it doesn’t even state any specs on the packaging :laughing: , this means it will likely be the cheapest usb controller and flash storage and therefore be extremely slow

6

As I said I have used it multiple times on updates and it’s worked every time. It’s not the USB drive but again, thanks for all the helpful advice cool guy

7

Ok cool, well a solution was already provided anyway. And your 1 successful usb stick doesn’t outweigh the literal thousands of issues we have seen reported due to bad unbranded / store USB sticks, but I guess you know best hence why you asked for help on here /s

EDIT: to clarify I replied in a sarcastic manner because you started off by being a grammar nazi and rudely correcting someone’s spelling of a single word, one you clearly knew the intended word for. So petty.

/locked

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