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SYNC 3 Common Issues and FAQ's
Please check out our new FAQ page before asking the same questions that have been asked many times before!
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1
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7571
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14 January 2023
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screen is blank after update
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14
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105
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26 June 2026
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Recurring "Navigation Malfunction" on every cold boot after 3.4.26057 + cut-down EU maps (32GB APIM detected as Non-Nav)
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8
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111
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25 June 2026
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Sync 3 Update Ford Kuga
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2
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32
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25 June 2026
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2014 C-Max Hybrid SE – SYNC 3 retrofit (Focus APIM + Focus CD player + 2013 C-Max keyboard) – Low volume + control issues after ANC disconnect
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9
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66
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25 June 2026
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Red Screen of death
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10
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70
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25 June 2026
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Downgrade 3.4.23188 to 3.4.21194
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2
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37
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24 June 2026
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Sync 3 update problem
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14
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149
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23 June 2026
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On Screen Climate Controls
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2
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34
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22 June 2026
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Need help updating to sync 3.4
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3
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68
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21 June 2026
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2016 Ford Explorer Platinum Sync 3 Upgrade
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22
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254
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21 June 2026
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Missing Blocks/ Greyed out IPC remote start climate controls
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9
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85
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21 June 2026
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Sync 1 to sync 3 upgrade no volume
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5
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38
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20 June 2026
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Sync Update loop and speed dependent volume controll issue
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12
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94
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19 June 2026
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A/C compressor not engaging after SYNC 3.0 → 3.4 APIM replacement
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26
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313
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21 June 2026
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Kit APIM/used screen compatibility
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8
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80
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18 June 2026
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SYNC 3 and it's some differnces / How many USB Hub's i can install
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13
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69
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18 June 2026
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Possible corrupt APIM?
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10
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132
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20 June 2026
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Maps disappeared, black screen
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3
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100
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16 June 2026
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MY20 Detection
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5
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47
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17 June 2026
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Innacurate Navigation after Sync 2 to Sync 3 upgrade
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6
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66
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15 June 2026
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Could you please contact me, for a remote session?
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12
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55
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17 June 2026
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Update from 3.4.21184 to 3.4.23188
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1
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47
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15 June 2026
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Sync3 doesn't see the serial number. Tcu
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4
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49
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15 June 2026
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Hey guys is there anyway to get Apple CarPlay working with a MY20 apim?
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8
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90
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15 June 2026
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Black Screen After Sync 3 Update
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10
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141
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22 June 2026
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Update stuck on "Updating system software..." 3.4.21265 ->3.4.23188
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3
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53
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14 June 2026
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DAB (and sometimes USB/AndroidAuto) defaults back to FM instantly
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3
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50
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13 June 2026
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Screen problem after update
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7
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76
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13 June 2026
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Syn3Updater 2.14.2 problem
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7
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39
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15 June 2026
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