CyanLabs Update Support

Topic	Replies	Views	Activity
When updating from version 3.3.18201 to version 3.4.23188 EU with cut maps received a red screen with an error nav , SYNC3 , eu , APIM , Syn3Updater	4	28	18 June 2025
Bricked sync 3 apim from firmware update APIM , na , retrofit , nav , pre-my20 , SYNC3 , SYNC1	23	154	18 June 2025
Voice command to exit Android Auto nav , retrofit , SYNC3 , pre-my20 , anz , APIM	5	37	18 June 2025
Nothing when updating from 3.0 to 3.4 nav , na , SYNC3 , oem , pre-my20 , APIM	3	29	16 June 2025
Navigation malfunction after upgrade from 3.0 Build 23219 to 3.4 Build 23188 APIM , oem , nav , pre-my20 , eu , SYNC3 , Syn3Updater	31	339	16 June 2025
Audio clarity and quality decreased after updating from 3.0 to 3.4.23188 APIM , oem , row , nav , pre-my20 , SYNC3	10	107	15 June 2025
What Sync version to use SYNC3 , APIM , na , oem , nav , pre-my20	4	48	14 June 2025
Sync3 Incorrect component installed na , APIM , SYNC3 , oem , nav , my20	16	82	11 June 2025
Black Screen after Sync 3 downgrade from 3.4.23188 EU to 3.4.22200 EU APIM , SYNC3 , eu , oem , nav , Syn3Updater	10	53	13 June 2025
Update SYNC3 3.0.18025 to Sync 3.4.23188 EU - GPS SYNC3 , non-nav , retrofit , eu , APIM , pre-my20 , Syn3Updater	5	66	6 June 2025
Requesting help to debrick my APIM APIM , SYNC3 , na , retrofit , nav , pre-my20 , Syn3Updater	12	141	5 June 2025
SYNC 3.4 Update ERROR - Ford K Free Style - Brazil SYNC3 , nav , APIM , oem , anz , pre-my20 , Syn3Updater	1	40	5 June 2025
2016 F150, sync 3 updated to 3.0.23219 and updated usb to correct model. SYNC3 , nav , na , oem , APIM , pre-my20	3	66	3 June 2025
APIM fit and retrofit sync3 from sync 2.5 eu , SYNC3 , non-nav , APIM , retrofit , pre-my20 , SYNC2	4	68	2 June 2025
Sync 3.4 installation issue SYNC3 , nav , eu , oem , APIM , pre-my20	5	45	2 June 2025
No Clock on Home Screen Sync 3.4.23188 EU oem , eu , SYNC3 , APIM , nav , pre-my20 , Syn3Updater	14	114	2 June 2025
Audio Lag on Sync 3.4.23188 na , APIM , oem , SYNC3 , nav , pre-my20 , Syn3Updater	7	60	1 June 2025
Red screen when downloading 50 mins in gracenotes APIM , oem , eu , SYNC3 , nav , pre-my20	3	47	31 May 2025
Voice Assistant in German after installing EU maps – want English navigation + voice eu , oem , SYNC3 , APIM , nav , pre-my20	9	65	30 May 2025
2016 Mustang meter brightness problem eu , oem-replacement , nav , APIM , SYNC3 , pre-my20 , SYNC2	26	129	29 May 2025
Ford 4" to 8" sync 3 update, google maps and apple maps no sound when annoucing na , SYNC3 , APIM , nav , pre-my20 , retrofit , Syn3Updater	14	65	28 May 2025
Updated 2012 Focus ST from sync 1 to Sync 3 nav , APIM , SYNC3 , anz , retrofit , pre-my20 , SYNC1	5	49	26 May 2025
Getting a 'Decryption Error' after downloading/ na , oem , nav , APIM , SYNC3 , pre-my20 , Syn3Updater	2	43	25 May 2025
Extracting map package stopping nav , APIM , eu , oem , pre-my20 , SYNC3 , Syn3Updater	5	55	22 May 2025
Black screen and no power USB after update nav , SYNC3 , eu , pre-my20 , APIM , Syn3Updater	53	269	22 May 2025
Cant update using the SYN3 oem , row , nav , APIM , SYNC3 , pre-my20	19	172	22 May 2025
Trying to update sync 3 from version 3.3 to 3.4 APIM , non-nav , pre-my20 , SYNC3 , na , Syn3Updater	1	49	19 May 2025
Map version to select for updating 3.0 to 3.4 oem , nav , pre-my20 , SYNC3 , na , APIM	8	74	18 May 2025
no sound for the call row , APIM , nav , replica , SYNC3 , pre-my20 , SYNC1	7	67	15 June 2025
Installation failed PKG ERR04 oem , nav , pre-my20 , SYNC3 , na , APIM	4	46	16 May 2025