I’m sorry for posting about this, I know there’s a solution for it and believe me I’ve done it over 10 times, but it doesn’t work. Please if you know how to get it fix let me know. Thank you.
SYNC Region: NA
Navigation Variant: Nav
Manufacturer Year: Pre MY20
Install Type: OEM
Old SYNC Version: 3.019205
New SYNC Version: 3.422251
Do you have a error message, if so what is it?
Unable to use Interrogator Log USB, Unable to upgrade or downgrade, it won’t master reset.
Update Method: CyanLabs Syn3 Updater
Syn3 Updater Version: V2.11.10.0
Syn3 Updater Documentation Read: no
Syn3 Updater Log File
CYANLABS - SYN3 UPDATER - V2.11.10.0
Branch: Stable
Operating System: Microsoft Windows 10 Home (2009)
PREVIOUS CONFIGURATION
Version: 3.0.19205
Region: NA
Navigation: True
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Disabled / Not MY20
DESTINATION DETAILS
Mode: Drive
Model: USB SanDisk 3.2Gen1 USB Device
Size: 28.6GB
FileSystem: exFAT
Partition Type: MBR
REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=NU5T-14G381-AB_1665525837000.TAR.GZ
MAP=4U5T-14G421-CJF_1682462901000.TAR.GZ
MAP=4U5T-14G421-CHF_1682462859000.TAR.GZ
MAP=4U5T-14G421-CFF_1682462169000.TAR.GZ
MAP=4U5T-14G421-CGF_1682462518000.TAR.GZ
MAP=4U5T-14G421-CEF_1682461522000.TAR.GZ
MAP=4U5T-14G421-CDF_1682463264000.TAR.GZ
MAP=4U5T-14G421-CCF_1682461368000.TAR.GZ
MAP=4U5T-14G421-CBF_1682461295000.TAR.GZ
MAP=4U5T-14G421-CAF_1682461100000.TAR.GZ
MAP_LICENSE=4U5T-14G424-CF_1682464057000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAM_1682463335000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBM_1682463581000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCM_1682463747000.TAR.GZ
AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.11.10.0 Stable - reformat Mode - Sync 3.4.22251 NA
[SYNCGen3.0_ALL_PRODUCT]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall
FILES (17)
1u5t-14g386-cb.tar.gz (8.5MB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AB_1665525837000.TAR.GZ (869.8MB)
4U5T-14G421-CJF_1682462901000.TAR.GZ (693.3MB)
4U5T-14G421-CHF_1682462859000.TAR.GZ (1006.4MB)
4U5T-14G421-CFF_1682462169000.TAR.GZ (1.1GB)
4U5T-14G421-CGF_1682462518000.TAR.GZ (1.1GB)
4U5T-14G421-CEF_1682461522000.TAR.GZ (1.1GB)
4U5T-14G421-CDF_1682463264000.TAR.GZ (1.3GB)
4U5T-14G421-CCF_1682461368000.TAR.GZ (1.1GB)
4U5T-14G421-CBF_1682461295000.TAR.GZ (1.1GB)
4U5T-14G421-CAF_1682461100000.TAR.GZ (1002.3MB)
4U5T-14G424-CF_1682464057000.TAR.GZ (1.6KB)
4U5T-14G422-CAM_1682463335000.TAR.GZ (1.2GB)
4U5T-14G422-CBM_1682463581000.TAR.GZ (784.2MB)
4U5T-14G422-CCM_1682463747000.TAR.GZ (536MB)
LOG
[6/20/2023 2:27:31 AM] Selected Region: NA - Release: Sync 3.4.22251 - Map Version: 2.22 (2022) - NA (06 2022) (Updated Voice)
[6/20/2023 2:27:31 AM] Install Mode: Auto-Detect (reformat) Forced: False
[6/20/2023 2:27:31 AM] MY20 Protection: Disabled / Not MY20
[6/20/2023 2:27:31 AM] Formatting USB drive
[6/20/2023 2:27:31 AM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[6/20/2023 2:27:41 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[6/20/2023 2:27:41 AM] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download)
[6/20/2023 2:27:41 AM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[6/20/2023 2:27:45 AM] Validated: 5U5T-14G391-CS_1660783942000.TAR.GZ (Skipping Download)
[6/20/2023 2:27:45 AM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[6/20/2023 2:27:51 AM] Validated: 4U5T-14G423-CC_1615429225000.TAR.GZ (Skipping Download)
[6/20/2023 2:27:51 AM] Checking Existing File: NU5T-14G381-AB_1665525837000.TAR.GZ
[6/20/2023 2:27:59 AM] Validated: NU5T-14G381-AB_1665525837000.TAR.GZ (Skipping Download)
[6/20/2023 2:27:59 AM] Checking Existing File: 4U5T-14G421-CJF_1682462901000.TAR.GZ
[6/20/2023 2:28:05 AM] Validated: 4U5T-14G421-CJF_1682462901000.TAR.GZ (Skipping Download)
[6/20/2023 2:28:05 AM] Checking Existing File: 4U5T-14G421-CHF_1682462859000.TAR.GZ
[6/20/2023 2:28:16 AM] Validated: 4U5T-14G421-CHF_1682462859000.TAR.GZ (Skipping Download)
[6/20/2023 2:28:16 AM] Checking Existing File: 4U5T-14G421-CFF_1682462169000.TAR.GZ
[6/20/2023 2:28:26 AM] Validated: 4U5T-14G421-CFF_1682462169000.TAR.GZ (Skipping Download)
[6/20/2023 2:28:26 AM] Checking Existing File: 4U5T-14G421-CGF_1682462518000.TAR.GZ
[6/20/2023 2:28:38 AM] Validated: 4U5T-14G421-CGF_1682462518000.TAR.GZ (Skipping Download)
[6/20/2023 2:28:38 AM] Checking Existing File: 4U5T-14G421-CEF_1682461522000.TAR.GZ
[6/20/2023 2:28:49 AM] Validated: 4U5T-14G421-CEF_1682461522000.TAR.GZ (Skipping Download)
[6/20/2023 2:28:49 AM] Checking Existing File: 4U5T-14G421-CDF_1682463264000.TAR.GZ
[6/20/2023 2:29:02 AM] Validated: 4U5T-14G421-CDF_1682463264000.TAR.GZ (Skipping Download)
[6/20/2023 2:29:02 AM] Checking Existing File: 4U5T-14G421-CCF_1682461368000.TAR.GZ
[6/20/2023 2:29:13 AM] Validated: 4U5T-14G421-CCF_1682461368000.TAR.GZ (Skipping Download)
[6/20/2023 2:29:13 AM] Checking Existing File: 4U5T-14G421-CBF_1682461295000.TAR.GZ
[6/20/2023 2:29:23 AM] Validated: 4U5T-14G421-CBF_1682461295000.TAR.GZ (Skipping Download)
[6/20/2023 2:29:23 AM] Checking Existing File: 4U5T-14G421-CAF_1682461100000.TAR.GZ
[6/20/2023 2:29:30 AM] Validate: 4U5T-14G421-CAF_1682461100000.TAR.GZ (Failed!, Downloading)
[6/20/2023 2:29:30 AM] Downloading: 4U5T-14G421-CAF_1682461100000.TAR.GZ
[6/20/2023 2:34:12 AM] Validating: 4U5T-14G421-CAF_1682461100000.TAR.GZ
[6/20/2023 2:34:21 AM] Downloaded: 4U5T-14G421-CAF_1682461100000.TAR.GZ
[6/20/2023 2:34:21 AM] Checking Existing File: 4U5T-14G424-CF_1682464057000.TAR.GZ
[6/20/2023 2:34:21 AM] Downloading: 4U5T-14G424-CF_1682464057000.TAR.GZ
[6/20/2023 2:34:22 AM] Validating: 4U5T-14G424-CF_1682464057000.TAR.GZ
[6/20/2023 2:34:22 AM] Downloaded: 4U5T-14G424-CF_1682464057000.TAR.GZ
[6/20/2023 2:34:22 AM] Checking Existing File: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[6/20/2023 2:34:22 AM] Downloading: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[6/20/2023 2:40:46 AM] Validating: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[6/20/2023 2:40:56 AM] Downloaded: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[6/20/2023 2:40:56 AM] Checking Existing File: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[6/20/2023 2:40:56 AM] Downloading: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[6/20/2023 2:46:32 AM] Validating: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[6/20/2023 2:46:39 AM] Downloaded: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[6/20/2023 2:46:39 AM] Checking Existing File: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[6/20/2023 2:46:39 AM] Downloading: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[6/20/2023 2:49:32 AM] Validating: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[6/20/2023 2:49:37 AM] Downloaded: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[6/20/2023 2:49:37 AM] Preparing USB drive
[6/20/2023 2:49:37 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[6/20/2023 2:49:37 AM] Copying: 1u5t-14g386-cb.tar.gz
[6/20/2023 2:49:38 AM] Validating: 1u5t-14g386-cb.tar.gz
[6/20/2023 2:49:38 AM] Copied: 1u5t-14g386-cb.tar.gz
[6/20/2023 2:49:38 AM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[6/20/2023 2:49:38 AM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ
[6/20/2023 2:50:34 AM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[6/20/2023 2:50:37 AM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ
[6/20/2023 2:50:37 AM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[6/20/2023 2:50:37 AM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ
[6/20/2023 2:51:48 AM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[6/20/2023 2:51:53 AM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ
[6/20/2023 2:51:53 AM] Checking Existing File: NU5T-14G381-AB_1665525837000.TAR.GZ
[6/20/2023 2:51:53 AM] Copying: NU5T-14G381-AB_1665525837000.TAR.GZ
[6/20/2023 2:53:50 AM] Validating: NU5T-14G381-AB_1665525837000.TAR.GZ
[6/20/2023 2:54:00 AM] Copied: NU5T-14G381-AB_1665525837000.TAR.GZ
[6/20/2023 2:54:00 AM] Checking Existing File: 4U5T-14G421-CJF_1682462901000.TAR.GZ
[6/20/2023 2:54:00 AM] Copying: 4U5T-14G421-CJF_1682462901000.TAR.GZ
[6/20/2023 2:55:02 AM] Validating: 4U5T-14G421-CJF_1682462901000.TAR.GZ
[6/20/2023 2:55:12 AM] Copied: 4U5T-14G421-CJF_1682462901000.TAR.GZ
[6/20/2023 2:55:12 AM] Checking Existing File: 4U5T-14G421-CHF_1682462859000.TAR.GZ
[6/20/2023 2:55:12 AM] Copying: 4U5T-14G421-CHF_1682462859000.TAR.GZ
[6/20/2023 2:56:47 AM] Validating: 4U5T-14G421-CHF_1682462859000.TAR.GZ
[6/20/2023 2:56:57 AM] Copied: 4U5T-14G421-CHF_1682462859000.TAR.GZ
[6/20/2023 2:56:57 AM] Checking Existing File: 4U5T-14G421-CFF_1682462169000.TAR.GZ
[6/20/2023 2:56:57 AM] Copying: 4U5T-14G421-CFF_1682462169000.TAR.GZ
[6/20/2023 2:59:44 AM] Validating: 4U5T-14G421-CFF_1682462169000.TAR.GZ
[6/20/2023 2:59:54 AM] Copied: 4U5T-14G421-CFF_1682462169000.TAR.GZ
[6/20/2023 2:59:54 AM] Checking Existing File: 4U5T-14G421-CGF_1682462518000.TAR.GZ
[6/20/2023 2:59:54 AM] Copying: 4U5T-14G421-CGF_1682462518000.TAR.GZ
[6/20/2023 3:02:15 AM] Validating: 4U5T-14G421-CGF_1682462518000.TAR.GZ
[6/20/2023 3:02:26 AM] Copied: 4U5T-14G421-CGF_1682462518000.TAR.GZ
[6/20/2023 3:02:26 AM] Checking Existing File: 4U5T-14G421-CEF_1682461522000.TAR.GZ
[6/20/2023 3:02:26 AM] Copying: 4U5T-14G421-CEF_1682461522000.TAR.GZ
[6/20/2023 3:04:29 AM] Validating: 4U5T-14G421-CEF_1682461522000.TAR.GZ
[6/20/2023 3:04:41 AM] Copied: 4U5T-14G421-CEF_1682461522000.TAR.GZ
[6/20/2023 3:04:41 AM] Checking Existing File: 4U5T-14G421-CDF_1682463264000.TAR.GZ
[6/20/2023 3:04:41 AM] Copying: 4U5T-14G421-CDF_1682463264000.TAR.GZ
[6/20/2023 3:06:50 AM] Validating: 4U5T-14G421-CDF_1682463264000.TAR.GZ
[6/20/2023 3:07:04 AM] Copied: 4U5T-14G421-CDF_1682463264000.TAR.GZ
[6/20/2023 3:07:04 AM] Checking Existing File: 4U5T-14G421-CCF_1682461368000.TAR.GZ
[6/20/2023 3:07:04 AM] Copying: 4U5T-14G421-CCF_1682461368000.TAR.GZ
[6/20/2023 3:08:54 AM] Validating: 4U5T-14G421-CCF_1682461368000.TAR.GZ
[6/20/2023 3:09:06 AM] Copied: 4U5T-14G421-CCF_1682461368000.TAR.GZ
[6/20/2023 3:09:06 AM] Checking Existing File: 4U5T-14G421-CBF_1682461295000.TAR.GZ
[6/20/2023 3:09:06 AM] Copying: 4U5T-14G421-CBF_1682461295000.TAR.GZ
[6/20/2023 3:10:58 AM] Validating: 4U5T-14G421-CBF_1682461295000.TAR.GZ
[6/20/2023 3:11:09 AM] Copied: 4U5T-14G421-CBF_1682461295000.TAR.GZ
[6/20/2023 3:11:09 AM] Checking Existing File: 4U5T-14G421-CAF_1682461100000.TAR.GZ
[6/20/2023 3:11:09 AM] Copying: 4U5T-14G421-CAF_1682461100000.TAR.GZ
[6/20/2023 3:12:50 AM] Validating: 4U5T-14G421-CAF_1682461100000.TAR.GZ
[6/20/2023 3:13:01 AM] Copied: 4U5T-14G421-CAF_1682461100000.TAR.GZ
[6/20/2023 3:13:01 AM] Checking Existing File: 4U5T-14G424-CF_1682464057000.TAR.GZ
[6/20/2023 3:13:01 AM] Copying: 4U5T-14G424-CF_1682464057000.TAR.GZ
[6/20/2023 3:13:01 AM] Validating: 4U5T-14G424-CF_1682464057000.TAR.GZ
[6/20/2023 3:13:01 AM] Copied: 4U5T-14G424-CF_1682464057000.TAR.GZ
[6/20/2023 3:13:01 AM] Checking Existing File: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[6/20/2023 3:13:01 AM] Copying: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[6/20/2023 3:15:11 AM] Validating: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[6/20/2023 3:15:24 AM] Copied: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[6/20/2023 3:15:24 AM] Checking Existing File: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[6/20/2023 3:15:24 AM] Copying: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[6/20/2023 3:16:43 AM] Validating: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[6/20/2023 3:16:51 AM] Copied: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[6/20/2023 3:16:51 AM] Checking Existing File: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[6/20/2023 3:16:51 AM] Copying: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[6/20/2023 3:18:17 AM] Validating: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[6/20/2023 3:18:23 AM] Copied: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[6/20/2023 3:18:23 AM] Generating reformat.lst
[6/20/2023 3:18:23 AM] Generating autoinstall.lst
[6/20/2023 3:18:23 AM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!