Error in 4U5T-14G423-AC_1615425645000.TAR.GZ

Ford SYNC 3 Support
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1

Hi, while trying to get european maps (cut down package) on my NA navigation unit it gave this error. Now it keeps asking for update

IMG_3722
IMG_37223024×4032 3.86 MB

SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 2.3.17109

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
4U5T-14G423-AC_1615425645000.TAR.GZ

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.12.2.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.12.2.0
Branch: Stable
Operating System: Microsoft Windows 11 Pro (2009)

PREVIOUS CONFIGURATION
Version: 2.3.17109
Region: NA
Navigation: True
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Directory
Path: C:\Users\dimit\OneDrive\Bureaublad\2018 platinum navi\

REFORMAT.LST
VOICE=5U5T-14G391-AT_1660763323000.TAR.GZ
GRACENOTES=4U5T-14G423-AC_1615425645000.TAR.GZ
ENH_DAB=1U5T-14G658-AH_1644006443000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
MAP_LICENSE=1U5T-14G424-BM_1683133039000.TAR.GZ
MAP=1U5T-14G421-BAK_1682464992000.TAR.GZ
MAP=1U5T-14G421-BBK_1682466740000.TAR.GZ
MAP=1U5T-14G421-BCK_1682467250000.TAR.GZ
MAP=1U5T-14G421-BDK_1682467734000.TAR.GZ
MAP=1U5T-14G421-BEK_1682467790000.TAR.GZ
MAP=1U5T-14G421-BFK_1682467908000.TAR.GZ
MAP=1U5T-14G421-BGK_1682467948000.TAR.GZ
VOICE_NAV=4U5T-14G422-BAK_1682464728000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.12.2.0 Stable - reformat  Mode - Sync 3.4.23188 EU

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (15)
1u5t-14g386-cb.tar.gz (8,5MB)
1U5T-14G421-BAK_1682464992000.TAR.GZ (2,3GB)
1U5T-14G421-BBK_1682466740000.TAR.GZ (541,8MB)
1U5T-14G421-BCK_1682467250000.TAR.GZ (1,7GB)
1U5T-14G421-BDK_1682467734000.TAR.GZ (1,1GB)
1U5T-14G421-BEK_1682467790000.TAR.GZ (1,7GB)
1U5T-14G421-BFK_1682467908000.TAR.GZ (2,5GB)
1U5T-14G421-BGK_1682467948000.TAR.GZ (2GB)
1U5T-14G424-BM_1683133039000.TAR.GZ (1,7KB)
1U5T-14G658-AH_1644006443000.TAR.GZ (57,5MB)
4U5T-14G422-BAK_1682464728000.TAR.GZ (2,3GB)
4U5T-14G423-AC_1615425645000.TAR.GZ (689MB)
5U5T-14G391-AT_1660763323000.TAR.GZ (1,5GB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869,8MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3,2KB)

LOG
[23-12-2023 10:16:41] Selected Region: EU - Release: Sync 3.4.23188 - Map Version: EU - 2023-12-23 - 1703322924 
[23-12-2023 10:16:41] Install Mode: Auto-Detect (reformat) Forced: False 
[23-12-2023 10:16:41] MY20 Protection: Auto-Detect 
[23-12-2023 10:16:41] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[23-12-2023 10:16:41] Downloading: 1u5t-14g386-cb.tar.gz
[23-12-2023 10:16:45] Validating: 1u5t-14g386-cb.tar.gz 
[23-12-2023 10:16:45] Downloaded: 1u5t-14g386-cb.tar.gz 
[23-12-2023 10:16:45] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[23-12-2023 10:16:45] Downloading: PU5T-14G386-BB_1690840002000.TAR.GZ
[23-12-2023 10:16:47] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[23-12-2023 10:16:47] Downloaded: PU5T-14G386-BB_1690840002000.TAR.GZ 
[23-12-2023 10:16:47] Checking Existing File: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[23-12-2023 10:16:47] Downloading: 5U5T-14G391-AT_1660763323000.TAR.GZ
[23-12-2023 10:21:08] Validating: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[23-12-2023 10:21:13] Downloaded: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[23-12-2023 10:21:13] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[23-12-2023 10:21:13] Downloading: 4U5T-14G423-AC_1615425645000.TAR.GZ
[23-12-2023 10:23:07] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[23-12-2023 10:23:10] Downloaded: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[23-12-2023 10:23:10] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[23-12-2023 10:23:10] Downloading: 1U5T-14G658-AH_1644006443000.TAR.GZ
[23-12-2023 10:23:19] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[23-12-2023 10:23:20] Downloaded: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[23-12-2023 10:23:20] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[23-12-2023 10:23:20] Downloading: NU5T-14G381-AD_1689364279000.TAR.GZ
[23-12-2023 10:25:50] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[23-12-2023 10:25:53] Downloaded: NU5T-14G381-AD_1689364279000.TAR.GZ 
[23-12-2023 10:25:53] Checking Existing File: 1U5T-14G424-BM_1683133039000.TAR.GZ 
[23-12-2023 10:25:53] Downloading: 1U5T-14G424-BM_1683133039000.TAR.GZ
[23-12-2023 10:25:53] Validating: 1U5T-14G424-BM_1683133039000.TAR.GZ 
[23-12-2023 10:25:53] Downloaded: 1U5T-14G424-BM_1683133039000.TAR.GZ 
[23-12-2023 10:25:53] Checking Existing File: 1U5T-14G421-BAK_1682464992000.TAR.GZ 
[23-12-2023 10:25:53] Downloading: 1U5T-14G421-BAK_1682464992000.TAR.GZ
[23-12-2023 10:32:33] Validating: 1U5T-14G421-BAK_1682464992000.TAR.GZ 
[23-12-2023 10:32:41] Downloaded: 1U5T-14G421-BAK_1682464992000.TAR.GZ 
[23-12-2023 10:32:41] Checking Existing File: 1U5T-14G421-BBK_1682466740000.TAR.GZ 
[23-12-2023 10:32:41] Downloading: 1U5T-14G421-BBK_1682466740000.TAR.GZ
[23-12-2023 10:34:10] Validating: 1U5T-14G421-BBK_1682466740000.TAR.GZ 
[23-12-2023 10:34:12] Downloaded: 1U5T-14G421-BBK_1682466740000.TAR.GZ 
[23-12-2023 10:34:12] Checking Existing File: 1U5T-14G421-BCK_1682467250000.TAR.GZ 
[23-12-2023 10:34:12] Downloading: 1U5T-14G421-BCK_1682467250000.TAR.GZ
[23-12-2023 10:38:53] Validating: 1U5T-14G421-BCK_1682467250000.TAR.GZ 
[23-12-2023 10:38:59] Downloaded: 1U5T-14G421-BCK_1682467250000.TAR.GZ 
[23-12-2023 10:38:59] Checking Existing File: 1U5T-14G421-BDK_1682467734000.TAR.GZ 
[23-12-2023 10:38:59] Downloading: 1U5T-14G421-BDK_1682467734000.TAR.GZ
[23-12-2023 10:41:59] Validating: 1U5T-14G421-BDK_1682467734000.TAR.GZ 
[23-12-2023 10:42:03] Downloaded: 1U5T-14G421-BDK_1682467734000.TAR.GZ 
[23-12-2023 10:42:03] Checking Existing File: 1U5T-14G421-BEK_1682467790000.TAR.GZ 
[23-12-2023 10:42:03] Downloading: 1U5T-14G421-BEK_1682467790000.TAR.GZ
[23-12-2023 10:46:38] Validating: 1U5T-14G421-BEK_1682467790000.TAR.GZ 
[23-12-2023 10:46:44] Downloaded: 1U5T-14G421-BEK_1682467790000.TAR.GZ 
[23-12-2023 10:46:44] Checking Existing File: 1U5T-14G421-BFK_1682467908000.TAR.GZ 
[23-12-2023 10:46:44] Downloading: 1U5T-14G421-BFK_1682467908000.TAR.GZ
[23-12-2023 10:53:39] Validating: 1U5T-14G421-BFK_1682467908000.TAR.GZ 
[23-12-2023 10:53:48] Downloaded: 1U5T-14G421-BFK_1682467908000.TAR.GZ 
[23-12-2023 10:53:48] Checking Existing File: 1U5T-14G421-BGK_1682467948000.TAR.GZ 
[23-12-2023 10:53:48] Downloading: 1U5T-14G421-BGK_1682467948000.TAR.GZ
[23-12-2023 10:59:38] Validating: 1U5T-14G421-BGK_1682467948000.TAR.GZ 
[23-12-2023 10:59:45] Downloaded: 1U5T-14G421-BGK_1682467948000.TAR.GZ 
[23-12-2023 10:59:45] Checking Existing File: 4U5T-14G422-BAK_1682464728000.TAR.GZ 
[23-12-2023 10:59:45] Downloading: 4U5T-14G422-BAK_1682464728000.TAR.GZ
[23-12-2023 11:04:11] Validating: 4U5T-14G422-BAK_1682464728000.TAR.GZ 
[23-12-2023 11:04:15] Validate: 4U5T-14G422-BAK_1682464728000.TAR.GZ (Failed!, Downloading)
[23-12-2023 11:04:15] Downloading (Attempt #2): 4U5T-14G422-BAK_1682464728000.TAR.GZ
[23-12-2023 11:11:09] Validating: 4U5T-14G422-BAK_1682464728000.TAR.GZ 
[23-12-2023 11:11:17] Downloaded: 4U5T-14G422-BAK_1682464728000.TAR.GZ 
[23-12-2023 11:11:17] Preparing selected directory (No USB Drive Selected)
[23-12-2023 11:11:17] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[23-12-2023 11:11:17] Copying: 1u5t-14g386-cb.tar.gz 
[23-12-2023 11:11:17] Validating: 1u5t-14g386-cb.tar.gz 
[23-12-2023 11:11:17] Copied: 1u5t-14g386-cb.tar.gz 
[23-12-2023 11:11:17] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[23-12-2023 11:11:17] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[23-12-2023 11:11:17] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[23-12-2023 11:11:17] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[23-12-2023 11:11:17] Checking Existing File: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[23-12-2023 11:11:17] Copying: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[23-12-2023 11:11:22] Validating: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[23-12-2023 11:11:28] Copied: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[23-12-2023 11:11:28] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[23-12-2023 11:11:28] Copying: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[23-12-2023 11:11:31] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[23-12-2023 11:11:33] Copied: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[23-12-2023 11:11:33] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[23-12-2023 11:11:33] Copying: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[23-12-2023 11:11:33] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[23-12-2023 11:11:34] Copied: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[23-12-2023 11:11:34] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[23-12-2023 11:11:34] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ 
[23-12-2023 11:11:36] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[23-12-2023 11:11:40] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ 
[23-12-2023 11:11:40] Checking Existing File: 1U5T-14G424-BM_1683133039000.TAR.GZ 
[23-12-2023 11:11:40] Copying: 1U5T-14G424-BM_1683133039000.TAR.GZ 
[23-12-2023 11:11:40] Validating: 1U5T-14G424-BM_1683133039000.TAR.GZ 
[23-12-2023 11:11:40] Copied: 1U5T-14G424-BM_1683133039000.TAR.GZ 
[23-12-2023 11:11:40] Checking Existing File: 1U5T-14G421-BAK_1682464992000.TAR.GZ 
[23-12-2023 11:11:40] Copying: 1U5T-14G421-BAK_1682464992000.TAR.GZ 
[23-12-2023 11:11:48] Validating: 1U5T-14G421-BAK_1682464992000.TAR.GZ 
[23-12-2023 11:11:57] Copied: 1U5T-14G421-BAK_1682464992000.TAR.GZ 
[23-12-2023 11:11:57] Checking Existing File: 1U5T-14G421-BBK_1682466740000.TAR.GZ 
[23-12-2023 11:11:57] Copying: 1U5T-14G421-BBK_1682466740000.TAR.GZ 
[23-12-2023 11:11:59] Validating: 1U5T-14G421-BBK_1682466740000.TAR.GZ 
[23-12-2023 11:12:00] Copied: 1U5T-14G421-BBK_1682466740000.TAR.GZ 
[23-12-2023 11:12:00] Checking Existing File: 1U5T-14G421-BCK_1682467250000.TAR.GZ 
[23-12-2023 11:12:00] Copying: 1U5T-14G421-BCK_1682467250000.TAR.GZ 
[23-12-2023 11:12:07] Validating: 1U5T-14G421-BCK_1682467250000.TAR.GZ 
[23-12-2023 11:12:14] Copied: 1U5T-14G421-BCK_1682467250000.TAR.GZ 
[23-12-2023 11:12:14] Checking Existing File: 1U5T-14G421-BDK_1682467734000.TAR.GZ 
[23-12-2023 11:12:14] Copying: 1U5T-14G421-BDK_1682467734000.TAR.GZ 
[23-12-2023 11:12:19] Validating: 1U5T-14G421-BDK_1682467734000.TAR.GZ 
[23-12-2023 11:12:23] Copied: 1U5T-14G421-BDK_1682467734000.TAR.GZ 
[23-12-2023 11:12:23] Checking Existing File: 1U5T-14G421-BEK_1682467790000.TAR.GZ 
[23-12-2023 11:12:23] Copying: 1U5T-14G421-BEK_1682467790000.TAR.GZ 
[23-12-2023 11:12:30] Validating: 1U5T-14G421-BEK_1682467790000.TAR.GZ 
[23-12-2023 11:12:36] Copied: 1U5T-14G421-BEK_1682467790000.TAR.GZ 
[23-12-2023 11:12:36] Checking Existing File: 1U5T-14G421-BFK_1682467908000.TAR.GZ 
[23-12-2023 11:12:36] Copying: 1U5T-14G421-BFK_1682467908000.TAR.GZ 
[23-12-2023 11:12:46] Validating: 1U5T-14G421-BFK_1682467908000.TAR.GZ 
[23-12-2023 11:12:55] Copied: 1U5T-14G421-BFK_1682467908000.TAR.GZ 
[23-12-2023 11:12:55] Checking Existing File: 1U5T-14G421-BGK_1682467948000.TAR.GZ 
[23-12-2023 11:12:55] Copying: 1U5T-14G421-BGK_1682467948000.TAR.GZ 
[23-12-2023 11:13:03] Validating: 1U5T-14G421-BGK_1682467948000.TAR.GZ 
[23-12-2023 11:13:11] Copied: 1U5T-14G421-BGK_1682467948000.TAR.GZ 
[23-12-2023 11:13:11] Checking Existing File: 4U5T-14G422-BAK_1682464728000.TAR.GZ 
[23-12-2023 11:13:11] Copying: 4U5T-14G422-BAK_1682464728000.TAR.GZ 
[23-12-2023 11:13:20] Validating: 4U5T-14G422-BAK_1682464728000.TAR.GZ 
[23-12-2023 11:13:28] Copied: 4U5T-14G422-BAK_1682464728000.TAR.GZ 
[23-12-2023 11:13:28] Generating reformat.lst
[23-12-2023 11:13:28] Generating autoinstall.lst
[23-12-2023 11:13:28] ALL FILES DOWNLOADED AND COPIED TO THE SELECTED FOLDER SUCCESSFULLY!
2

That LOG show’s you’ve downloaded stuff to a local directory on your computer and didn’t go anywhere near your car.

3

I copied it to the usb en put in the car. Please see picture what my screen looks like now.

sync
sync531×640 84.3 KB

4

Recreate the USB but making Syn3updater write directly on the USB instead.
Then, provide that log and try again.
If that fails, it’s important to note the time of the error when the red screen is displayed.

5

You can’t fit all those EU maps onto a 32GB APIM from the US. You need to reduce the map files. You also don’t need the ENH_BAB file unless you have changed the radio to an EU model.

See this tutorial about an explanation of placing EU maps on a US APIM.

Tutorial: Current EU Maps Installation on US Imported Vehicles - Ford / Guides - CyanLabs Official Community

6

Thanks, everything works now!

1 Like
7

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