Ford Edge 2018 Sync 3.0.23219 to 3.4

Ford Discussion
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Hi All,

I just upgrade to 3.0.23219 from 3.0.20204. The xml file created by Ford update helped me check that my APIM is JR3T-14G381-AY.

I am thinking of upgrading to 3.4.19101, as I read in forums that later versions seem to have rear camera issues.

Few things I wanted to clarify before I proceed.

  • Is the APIM suitable for this upgrade?
  • Was this camera issue resolved in any later version? Or should I stick to 3.4.19101?
  • My car is a 2018, will the ports work after the upgrade?

Thanks!!

image
image1865Ă—608 34.9 KB

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You may aswell update to the latest version and then if you have issues revert back to 3.4.19101

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As far as I remember, camera issues were on non OEM/STOCK cameras setups.

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Thanks! Mine is a completely stock camera.

Also, could you please address my other questions as well in the original post regarding APIM and USB port

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I’m not sure what you mean by “will my ports work”…
General rule is “if it’s working now, it will work then”…

About the other question, upload the xml file produced by the interrogator.

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Regarding port I saw few people faced that “ports not supported” something like that being experienced. But yeah, will probably get to know once I install. Thanks

About interrogator, I do have an xml that is generated from Ford update I did today from 3.0.20204 to 3.0.23219. It does show the APIM number. Is that what’s required? (I attached the screenshot to the original post)

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That’s for the HUB, not the ports… the ports will keep functioning… If CP currently works for you, then you should be fine. Worst case, you replace the USB HUB.

Yep, share that one. Redact the VIN if you care about it.

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That’s for the HUB, not the ports… the ports will keep functioning… If CP currently works for you, then you should be fine. Worst case, you replace the USB HUB.

Got it! Thanks

Yep, share that one. Redact the VIN if you care about it.

Great! Removed VIN
Updated_Sync_WWB1G3GR.xml (10.6 KB)

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Thanks.

Well, your APIM is not presenting itself, so I cannot say it’s safe to upgrade.
There are 2 options for you:

  • Go into bezel diagnostics and check for the HW model there
  • Unmount the unit, take a picture of the sticker on its back and share it with us
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Thanks for quick support! Appreciate it

Here are the Bezel Diagnostics pictures (The VIN is removed)

Bezel
Bezel1920Ă—1440 167 KB

Bezel2
Bezel24000Ă—3000 459 KB

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Awesome, that’s it.
As per our hardware database, that APIM JL7T-14G371-CCC is not MY20, so, you should be fine.
I’m using “should” instead of “will” because there’s always a chance the screen is MY20 (unlikely if it has not been serviced) or other stuff going wrong…

You should be fine based on what we know, but of course it’s up to you to proceed or not.

So, as a closing message, the answers to your questions:

Based on what we know, you should be fine, but proceed under your own responsability.

As far as I remember those issues where related to non-stock setups and on very specific models/markets. You can always try the latest build and go to a previous build should you desire to.

A 2018 vehicle should not need to have the USB HUB replaced, you should be fine.

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Awesome!

Thank you so much for the help!

Appreciate it!