Full installation package after bricked

I’ve managed to get my bricked unit to the formatting screen that’s asking for a usb and the car pics cycling. I did this following this guide Sync3UsbBootReformat_EN.md · GitHub I can’t seem to find the full installation package that will load from there. The sync update files from here or ford wont work. Can someone point me in the right direction please?


SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3

New SYNC Version: 3

Do you have a error message, if so what is it?

Update Method: Official Ford

with a correctly prepared reformat usb with syn3updater or manual method it will work

Thank you! Looking into it now.

What can I do if I don’t now the entire version? It was at least 3.3 for certain.

I do have the asbuilt apim files saved from a while back.

Set any 3.0 as current, that will trigger a reformat USB creation…

Tried this with the latest 3.0 version as current, and tried 3.3 & 3.4 versions as the new versions. It did trigger the reformat usb creation but it won’t ever get past “starting updade” then goes to “insert usb”.

Since this was bricked, do I need to use Forscan to flash the apim as-built back to it? Or is my as-built info still in there? It is the original apim. Just wondering if this may be what’s holding me up…

Post the following:

  • The log for the USB creation
  • A picture of what the screen shows (the different states)




1ef4b6ca-0d24-6bb6-94a5-0242ac120002

CYANLABS - SYN3 UPDATER - V2.12.5.0
Branch: Stable
Operating System: Microsoft Windows 11 Home (2009)

PREVIOUS CONFIGURATION
Version: 3.0.20204
Region: NA
Navigation: True
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: USB DISK 3.0 USB Device
Size: 28.9GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
MAP=4U5T-14G421-CGG_1709608813000.TAR.GZ
MAP=4U5T-14G421-CBG_1709587496000.TAR.GZ
MAP=4U5T-14G421-CAG_1708029977000.TAR.GZ

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.12.5.0 Stable - reformat Mode - Sync 3.4.23188 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (8)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
4U5T-14G421-CGG_1709608813000.TAR.GZ (1.2GB)
4U5T-14G421-CBG_1709587496000.TAR.GZ (1.1GB)
4U5T-14G421-CAG_1708029977000.TAR.GZ (1014.9MB)

LOG
[7/26/2024 12:23:28 PM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: NA - 2024-07-26 - 1721995057
[7/26/2024 12:23:28 PM] Install Mode: Auto-Detect (reformat) Forced: False
[7/26/2024 12:23:28 PM] MY20 Protection: Auto-Detect
[7/26/2024 12:23:28 PM] Formatting USB drive
[7/26/2024 12:23:28 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[7/26/2024 12:23:35 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[7/26/2024 12:23:35 PM] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download)
[7/26/2024 12:23:35 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[7/26/2024 12:23:35 PM] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download)
[7/26/2024 12:23:35 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[7/26/2024 12:23:36 PM] Validated: 5U5T-14G391-CS_1660783942000.TAR.GZ (Skipping Download)
[7/26/2024 12:23:36 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[7/26/2024 12:23:38 PM] Validated: 4U5T-14G423-CC_1615429225000.TAR.GZ (Skipping Download)
[7/26/2024 12:23:38 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[7/26/2024 12:23:40 PM] Validated: NU5T-14G381-AD_1689364279000.TAR.GZ (Skipping Download)
[7/26/2024 12:23:40 PM] Checking Existing File: 4U5T-14G421-CGG_1709608813000.TAR.GZ
[7/26/2024 12:23:43 PM] Validated: 4U5T-14G421-CGG_1709608813000.TAR.GZ (Skipping Download)
[7/26/2024 12:23:43 PM] Checking Existing File: 4U5T-14G421-CBG_1709587496000.TAR.GZ
[7/26/2024 12:23:46 PM] Validated: 4U5T-14G421-CBG_1709587496000.TAR.GZ (Skipping Download)
[7/26/2024 12:23:46 PM] Checking Existing File: 4U5T-14G421-CAG_1708029977000.TAR.GZ
[7/26/2024 12:23:49 PM] Validated: 4U5T-14G421-CAG_1708029977000.TAR.GZ (Skipping Download)
[7/26/2024 12:23:49 PM] Preparing USB drive
[7/26/2024 12:23:49 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[7/26/2024 12:23:49 PM] Copying: 1u5t-14g386-cb.tar.gz
[7/26/2024 12:23:49 PM] Validating: 1u5t-14g386-cb.tar.gz
[7/26/2024 12:23:49 PM] Copied: 1u5t-14g386-cb.tar.gz
[7/26/2024 12:23:49 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[7/26/2024 12:23:49 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ
[7/26/2024 12:23:49 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[7/26/2024 12:23:49 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ
[7/26/2024 12:23:49 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[7/26/2024 12:23:49 PM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ
[7/26/2024 12:24:04 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[7/26/2024 12:24:05 PM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ
[7/26/2024 12:24:05 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[7/26/2024 12:24:05 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ
[7/26/2024 12:24:54 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[7/26/2024 12:25:00 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ
[7/26/2024 12:25:00 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[7/26/2024 12:25:00 PM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ
[7/26/2024 12:26:15 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[7/26/2024 12:26:29 PM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ
[7/26/2024 12:26:29 PM] Checking Existing File: 4U5T-14G421-CGG_1709608813000.TAR.GZ
[7/26/2024 12:26:29 PM] Copying: 4U5T-14G421-CGG_1709608813000.TAR.GZ
[7/26/2024 12:28:13 PM] Validating: 4U5T-14G421-CGG_1709608813000.TAR.GZ
[7/26/2024 12:28:19 PM] Copied: 4U5T-14G421-CGG_1709608813000.TAR.GZ
[7/26/2024 12:28:19 PM] Checking Existing File: 4U5T-14G421-CBG_1709587496000.TAR.GZ
[7/26/2024 12:28:19 PM] Copying: 4U5T-14G421-CBG_1709587496000.TAR.GZ
[7/26/2024 12:30:00 PM] Validating: 4U5T-14G421-CBG_1709587496000.TAR.GZ
[7/26/2024 12:30:07 PM] Copied: 4U5T-14G421-CBG_1709587496000.TAR.GZ
[7/26/2024 12:30:07 PM] Checking Existing File: 4U5T-14G421-CAG_1708029977000.TAR.GZ
[7/26/2024 12:30:07 PM] Copying: 4U5T-14G421-CAG_1708029977000.TAR.GZ
[7/26/2024 12:31:36 PM] Validating: 4U5T-14G421-CAG_1708029977000.TAR.GZ
[7/26/2024 12:31:47 PM] Copied: 4U5T-14G421-CAG_1708029977000.TAR.GZ
[7/26/2024 12:31:47 PM] Generating reformat.lst
[7/26/2024 12:31:47 PM] Generating autoinstall.lst
[7/26/2024 12:31:47 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

Everything looks good except this:

Use a good USB pendrive (such as SanDisk) and try again. Also, make sure no other device is connected to the car…

If you have 2 USB ports, try with both of them.

Tried two more.

Model: SanDisk Cruzer Glide USB Device &
Model: USB SanDisk 3.2Gen1 USB Device

Same results. No other devices are plugged in, and the usb ports are illuminated.

Ok, then I’m running out of ideas…
Since your unit has been recovered, I’m not sure if anything else is needed before trying to reformat it the normal way…
You may want to ask the “owner” of the procedure you followed if there’s something in particular that needs to be done…
What you shown before is the Ford’s leaked reformat package/phase, but if the unit is not responding to what should happen, I’m not sure what to suggest next.

I have done forsan mods in the past, can’t recall which involved the apim. Could this be a issue?

The truck is also tuned, I suppose I could flash back to stock and try although I can’t see that being a problem. Thoughts?

@NaviUpgrade I see that you may have experience that could help? I tried reaching out via your site but the link wont work.

Shouldn’t be, seems like his USB ports are not working, since you took the unit out to recovery it presumably, are you sure your USB port is actually even conencted to the APIM?

Note that the USB ports being illuminated means they have power not data, that’s potentially a seperate connection depending on car model etc.

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Wow, that was it! I forgot to plug it in after disconnecting the computer. It’s installing now.

You guys are awesome! I’m totally going to make a donation here.

Edit: donation sent

Thanks again!

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