Reload the system voice file manually and them perform another Master Reset. This is not uncommon.
Sync Voice…
5U5T-14G391-AP
These are the other installed files, all look ok.
Maps…
1U5T-14G421-BAH
1U5T-14G421-BBH
1U5T-14G421-BCH
1U5T-14G421-BDH
1U5T-14G421-BEH
1U5T-14G421-BFH
1U5T-14G421-BGH
1U5T-14G421-BHH
1U5T-14G421-BJH
Map License…
1U5T-14G424-BK
Nav Voice…
4U5T-14G422-BAF
4U5T-14G422-BBF
4U5T-14G422-BCF
4U5T-14G422-BDF
DAB…
1U5T-14G658-AG
Gracenotes…
4U5T-14G423-AC
To manually install 5U5T-14G391-AP follow the instructions below. You can do this with the Syn3 Updater also if you like.
- Create a USB drive (format as EXFAT) with a SyncMyRide folder.
- Copy the file downloaded above into the SyncMyRide folder.
- In the root of the USB is the autoinstall.lst and DONTINDX.MSA files which you can obtain from any upgrade you previously performed.
- You will need to edit the autoinstall.lst file so it looks like the example below:
[SYNCGen3.0_ALL]
Item1 = 5U5T-14G391-AP_1626914045000.TAR.GZ
Open1 = SyncMyRide\5U5T-14G391-AP_1626914045000.TAR.GZ
Options = AutoInstall
- Insert USB in vehicle and wait for the installation to complete. You should see a message indicating completion.
- Remove the USB drive and reboot the APIM. If necessary, perform another Master Reset.