I understand that there are known issues with SXM station logos being lost after an upgrade. That happened to me and I’m looking for advice on what to try next to troubleshoot the issue. Here’s what I’ve done so far to my 2018 Mustang GT Premium with Sync 3, no nav:
- Manual upgrade from 3.0 to 3.4. 20136, followed by a master reset. Week passed with no SXM radio station logos appearing. From this point on I have the Calm Screen option and it is persistent.
- Windows automatic upgrade (set to NA, no nav) to 3.4.20282 with a reformat (out of memory error without the reformat), followed by a master reset.
- Sent repeated SXM refresh signals, waited a few days.
- Changed APIM as-built config 7D-02-03 from X4-XX-XX to XC-XX-XX (I have not attempted to upgrade the APIM calibration firmware). Performed master reset. This didn’t appear to do anything.
What else can I try to get my SiriusXM station logos back?