Sync 3.0.23219 and 3.0.23220 Installation Notes for 10" Displays

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Sync 3.0.23219 and 3.0.23220 Installation Notes for 10" Displays.

Read this document fully before starting any actions. It is your responsibility to follow the instructions as outlined below.

Overview

Ford has released two versions of the latest updates for Sync 3.0, one for the 6 and 8" displays, and one for the 10" displays, specifically for Pre-18.5 MY Lincoln Navigators equipped with Sync 3.0. This prevents the 10" display from defaulting to the 8" format when the Sync app is installed and provides the correct driver for the 10" display. Other than the different Sync app files, the installation procedure uses the same support files (for NA vehicles) but does differ between the NAV (32GB) and non-NAV (8GB) versions. This procedure can be used for other regions, but the appropriate files will need to be used. Note that the NA non-NAV (8GB) APIM is the only one that requires the 2-step installation outlined below.
These files are:
JR3T-14G381-AY for Sync 3.0.23219 for the 6 and 8" displays.
JL7T-14G381-BR for Sync 3.0.23220 for the 10" displays.

Sync 3.0.23219/23220 NA Apps Package Installation

Sync Apps Package USB Preparation Instructions

  1. Download the required files. The files can be downloaded from the IVSU Software Database.
    Sync App: JR3T-14G381-AY for Sync 3.0.23219 or JL7T-14G381-BR for Sync 3.0.23220.
    Sync System Voice: JR3T-14G391-CE
    Gracenote: JR3T-14G423-CB
    NOTE: Gracenote is optional, but the entry in the autoinstall.lst file must be removed if Gracenote will not be installed.
  2. Format a 32GB USB for ExFAT/MBR using Windows. Place the files on the USB drive.
    a. Open the Downloads folder on the computer used to download the files.
    b. Select the files and transfer them to the USB under the SyncMyRide folder.
    c. In the root of the USB, place file DONTINDX.MSA. This is a blank text file with an MSA extension to prevent indexing by the Sync system. This can be used from previous installations if you have one. This file is optional.
  3. Create the autoinstall.lst file.
    a. In a plain text editor, like notepad, create a file named “autoinstall.lst”. Make sure there is not a .TXT extension, this must be a .LST extension.
    b. Copy and paste (as plain text) the following text into the autoinstall.lst file and save the file.

For 3.0.23219 Nav/NA assemblies:

; SYNC3 Consumer Assembly Upgrade — Only for Nav/NA assemblies 6&8" Display.

[SYNCGen3.0_3.0.23219_PRODUCT]
Item1 = JR3T-14G381-AY_1695755892000.TAR.GZ
Open1 = SyncMyRide\JR3T-14G381-AY_1695755892000.TAR.GZ
Item2 = JR3T-14G391-CE_1557247163000.TAR.GZ
Open2 = SyncMyRide\JR3T-14G391-CE_1557247163000.TAR.GZ
Item3 = JR3T-14G423-CB_1548263512000.TAR.GZ
Open3 = SyncMyRide\JR3T-14G423-CB_1548263512000.TAR.GZ
Options = AutoInstall

For 3.0.23219 NonNav/NonEU 8GB assemblies:

;SYNC3 Consumer Assembly Upgrade — Only for NonNav/NonEU assemblies 6&8" Display.

[SYNCGen3.0_3.0.23219_PRODUCT]
Item1 = GB5T-14G386-SC_85041.TAR.GZ
Open1 = SyncMyRide\GB5T-14G386-SC_85041.TAR.GZ
Item2 = JR3T-14G391-CE_1557247163000.TAR.GZ
Open2 = SyncMyRide\JR3T-14G391-CE_1557247163000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ ALL]
Item1 = JR3T-14G381-AY_1695755892000.TAR.GZ
Open1 = SyncMyRide\JR3T-14G381-AY_1695755892000.TAR.GZ
Item2 = JR3T-14G423-CB_1548263512000.TAR.GZ
Open2 = SyncMyRide\JR3T-14G423-CB_1548263512000.TAR.GZ
Options = Delay, Include, Transaction

  1. Copy the file to the root of the USB.
  2. The file structure for the USB should now be like this:

USB (root)

autoinstall.lst
DONTINDX. MSA (optional)
SyncMyRide (folder)

JR3T-14G381-AY_1695755892000.TAR.GZ
JR3T-14G391-CE_1557247163000.TAR.GZ
JR3T-14G423-CB_1548263512000.TAR.GZ
GB5T-14G386-SC_85041.TAR.GZ

For 3.0.23220 Nav/NA assemblies:

; SYNC3 Consumer Assembly Upgrade — Only for Nav/NA assemblies 10" Display.

[SYNCGen3.0_3.0.23220_PRODUCT]
Item1 = JL7T-14G381-BR.TAR.GZ
Open1 = SyncMyRide\JL7T-14G381-BR.TAR.GZ
Item2 = JR3T-14G391-CE_1557247163000.TAR.GZ
Open2 = SyncMyRide\JR3T-14G391-CE_1557247163000.TAR.GZ
Item3 = JR3T-14G423-CB_1548263512000.TAR.GZ
Open3 = SyncMyRide\JR3T-14G423-CB_1548263512000.TAR.GZ
Options = AutoInstall

  1. The file structure for the USB should be similar to step 5 above.

Sync Apps Package Installation Instructions

NOTE:
THE VEHICLE IGNITION MUST REMAIN ON DURING THE ENTIRE PROCESS.
DO NOT REMOVE THE USB UNTIL THE ENTIRE PROCESS HAS COMPLETED.

For NAV equipped vehicles:

  1. Insert the USB in the vehicle, the “Updating Software” message will appear. Once this is completed, the system will display an “Installation Complete” message. It is safe to remove the USB.

For NON-NAV equipped vehicles:

  1. Insert the USB in the vehicle, the “Updating Software” message will appear. Once the software has been installed, the system may display a Key Cycle or Reboot message. DO NOT interfere with the process, the APIM will reboot on its own and continue the installation.
  2. Once the first reboot has completed, the “Updating Software” message will appear again. This is continuing the installation. Once this is completed, the system will display an “Installation Complete” message. It is safe to remove the USB.
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