SYNC 3.4 from SYNC 2 Voice Commands

Hi there,
I am UK based with a 2016 Ford Ranger 3.2 Auto. It came with the SYNC 2 unit which I have upgraded with an Ebay acquired SYNC 3 that has been upgraded to SYNC 3.4 using CYANLABS.

Post install I have found that the Voice command button on the steering wheel no longer functions (at all) and also the clock, although present at start up, disappears after a few seconds.

Having read many posts here and on Google it would appear that I need to tweak some vallues in the APIM via Forscan, I just don’t know what new values to write.

Can anyone help please?


SYNC Region: EU

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: Retrofit

Old SYNC Version: 2

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
Only error meaage is the navigation faulty one which quickly disappers

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: unknown

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

This is the APIM log file from the AS Built:

;Block 1
7D0G1G10B6865DA109B
7D0G1G2021E1B004459
;Block 2
7D0G2G1554B0A06008A
7D0G2G20309000000E7
7D0G2G30600E2
;Block 3
7D0G3G1025437000068
;Block 4
7D0G4G10100000000DD
7D0G4G20001DE
;Block 5
7D0G5G11AC21AA42BA2
7D0G5G2D0AE
;Block 6
7D0G6G1805E
;Block 7
7D0G7G1070033000019
7D0G7G20000171C0013
7D0G7G30056566D00FA
7D0G7G46A4C
;Block 8
7D0G8G1800000000060
7D0G8G20000000010F1
;Block 9
7D0G9G1000000400021
7D0G9G20000000000E2
7D0G9G30000000000E3
7D0G9G40000000000E4

That APIM log is for your old Sync 2 system. Now that you’re on Sync 3 all of those values are wrong and irrelevant.

You need to post your current AB values that you Sync 3 APIM has.

That is the log from the currently installed APIM system SYNC 3.4

1 Like

Likely the master clock and steering wheel control settings.

Thank you.
I kind of figured that but don’t know what the changes should be to make it function properly.

As an example I found this:

But how would I know what to change it to to make it function correctly?

Any insights please?

No one able to help me out here?

Find a VIN of a car with SYNC 3 with the same features as your car, get the asbuilt for that VIN and then use that on your car.

Not related to SYNC Update, moving to Asbuilt.

Appreciate the response.

Now the hunt is on as trucks aren’t quite as commonplace here as in The States.

Many thanks

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