This is installed on the APIM…
JL7T-14G424-BA JL7T-14G421-BA EU.4.15 (08.09.2016, F6.
JL7T-14G422-BA 6.5Gb Sync3 v2.3.16284 EU, Nav Data version: 420.
JL7T-14G421-BA 11.4Gb Sync3 v2.3.16284 EU.4.15 (08.09.2016, F6.1)
JR3T-14G391-AE 1.5Gb Sync3 v3.2.19056-Pre18.5
JR3T-14G423-AB 711Mb Sync3 v3.0.17024 1.1.1.1127 (EU-0010) (23.08.2016)
JR3T-14G381-AY 417Mb Sync3 v3.0.23219
The maps are way out of date as you say, which can cause issues like what you described above. Ford is no help here unless you were subscribed to their map update service.
The solution here is to update the maps on the APIM. Your APIM storage looks good so there shouldn’t be an issue with this.
<d2p1:PartitionHealth type=“/fs/images/” total=“55G” available=“20G”/>
You will want to follow the instructions in this guide:
Sync 3.0.20204/23219 with EU 2.21 (F11) or EU 2.22 (F12) or EU 2.23 (F13)/EU 2.24 (F14) Map Installation - Ford / Guides - CyanLabs Official Community
Since you already have Sync 3.0.23219 installed, you can skip to the NAV Package USB Preparation Instructions section and start there.