2016 Expy updated from 1.0.19205 to 3.4.22251 - Now missing HD Radio and heat/cool seat controls

rpmiller · 21 December 2022 17:53

I have a 2016 Expedition with Nav and I upgraded from 3.0 19205 to 3.4 22251. Everything went smoothly but I lost HD Radio (the toggle is in settings but when I click it it turns off right away) and display of heat/cool seats even in the climate screen. Should I downgrade to a different build?

SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0.19205

New SYNC Version: 3.4.22251

Do you have a error message, if so what is it?
No, just missing features

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: V2.11.8.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.11.8.0
Branch: Stable
Operating System: Microsoft Windows 11 Home (2009)

PREVIOUS CONFIGURATION
Version: 3.0.19205
Region: NA
Navigation: True
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: Generic MassStorageClass USB Device
Size: 999GB
FileSystem: FAT32
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=NU5T-14G381-AB_1665525837000.TAR.GZ
MAP=4U5T-14G421-CAE_1644006917000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCK_1644009966000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBK_1644010207000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAK_1644007869000.TAR.GZ
MAP=4U5T-14G421-CHE_1644007810000.TAR.GZ
MAP=4U5T-14G421-CGE_1644007746000.TAR.GZ
MAP=4U5T-14G421-CJE_1644007404000.TAR.GZ
MAP=4U5T-14G421-CFE_1644007219000.TAR.GZ
MAP=4U5T-14G421-CEE_1644007167000.TAR.GZ
MAP=4U5T-14G421-CDE_1644007104000.TAR.GZ
MAP=4U5T-14G421-CCE_1644007033000.TAR.GZ
MAP=4U5T-14G421-CBE_1644006981000.TAR.GZ
MAP_LICENSE=4U5T-14G424-CE_1644243346000.TAR.GZ

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.11.8.0 Stable - reformat Mode - Sync 3.4.22251 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall
FILES (17)
1u5t-14g386-cb.tar.gz (8.5MB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AB_1665525837000.TAR.GZ (869.8MB)
4U5T-14G421-CAE_1644006917000.TAR.GZ (1GB)
4U5T-14G422-CCK_1644009966000.TAR.GZ (536.9MB)
4U5T-14G422-CBK_1644010207000.TAR.GZ (774.8MB)
4U5T-14G422-CAK_1644007869000.TAR.GZ (1.3GB)
4U5T-14G421-CHE_1644007810000.TAR.GZ (997.4MB)
4U5T-14G421-CGE_1644007746000.TAR.GZ (1.1GB)
4U5T-14G421-CJE_1644007404000.TAR.GZ (668.1MB)
4U5T-14G421-CFE_1644007219000.TAR.GZ (1.1GB)
4U5T-14G421-CEE_1644007167000.TAR.GZ (1.1GB)
4U5T-14G421-CDE_1644007104000.TAR.GZ (1.3GB)
4U5T-14G421-CCE_1644007033000.TAR.GZ (1.1GB)
4U5T-14G421-CBE_1644006981000.TAR.GZ (1.1GB)
4U5T-14G424-CE_1644243346000.TAR.GZ (1.6KB)

LOG
[12/7/2022 10:36:08 AM] Selected Region: NA - Release: Sync 3.4.22251 - Map Version: 2.21 (2021) - NA
[12/7/2022 10:36:08 AM] Install Mode: Auto-Detect (reformat) Forced: False
[12/7/2022 10:36:08 AM] MY20 Protection: Auto-Detect
[12/7/2022 10:36:08 AM] Formatting USB drive
[12/7/2022 10:36:08 AM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[12/7/2022 10:36:20 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[12/7/2022 10:36:20 AM] Downloading: 1u5t-14g386-cb.tar.gz
[12/7/2022 10:36:23 AM] Validating: 1u5t-14g386-cb.tar.gz
[12/7/2022 10:36:23 AM] Downloaded: 1u5t-14g386-cb.tar.gz
[12/7/2022 10:36:23 AM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[12/7/2022 10:36:23 AM] Downloading: 5U5T-14G391-CS_1660783942000.TAR.GZ
[12/7/2022 10:37:54 AM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[12/7/2022 10:37:54 AM] Downloaded: 5U5T-14G391-CS_1660783942000.TAR.GZ
[12/7/2022 10:37:54 AM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[12/7/2022 10:37:54 AM] Downloading: 4U5T-14G423-CC_1615429225000.TAR.GZ
[12/7/2022 10:40:03 AM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[12/7/2022 10:40:04 AM] Downloaded: 4U5T-14G423-CC_1615429225000.TAR.GZ
[12/7/2022 10:40:04 AM] Checking Existing File: NU5T-14G381-AB_1665525837000.TAR.GZ
[12/7/2022 10:40:04 AM] Downloading: NU5T-14G381-AB_1665525837000.TAR.GZ
[12/7/2022 10:43:22 AM] Validating: NU5T-14G381-AB_1665525837000.TAR.GZ
[12/7/2022 10:43:24 AM] Downloaded: NU5T-14G381-AB_1665525837000.TAR.GZ
[12/7/2022 10:43:24 AM] Checking Existing File: 4U5T-14G421-CAE_1644006917000.TAR.GZ
[12/7/2022 10:43:24 AM] Downloading: 4U5T-14G421-CAE_1644006917000.TAR.GZ
[12/7/2022 10:47:22 AM] Validating: 4U5T-14G421-CAE_1644006917000.TAR.GZ
[12/7/2022 10:47:24 AM] Downloaded: 4U5T-14G421-CAE_1644006917000.TAR.GZ
[12/7/2022 10:47:24 AM] Checking Existing File: 4U5T-14G422-CCK_1644009966000.TAR.GZ
[12/7/2022 10:47:24 AM] Downloading: 4U5T-14G422-CCK_1644009966000.TAR.GZ
[12/7/2022 10:49:27 AM] Validating: 4U5T-14G422-CCK_1644009966000.TAR.GZ
[12/7/2022 10:49:28 AM] Downloaded: 4U5T-14G422-CCK_1644009966000.TAR.GZ
[12/7/2022 10:49:28 AM] Checking Existing File: 4U5T-14G422-CBK_1644010207000.TAR.GZ
[12/7/2022 10:49:28 AM] Downloading: 4U5T-14G422-CBK_1644010207000.TAR.GZ
[12/7/2022 10:52:26 AM] Validating: 4U5T-14G422-CBK_1644010207000.TAR.GZ
[12/7/2022 10:52:28 AM] Downloaded: 4U5T-14G422-CBK_1644010207000.TAR.GZ
[12/7/2022 10:52:28 AM] Checking Existing File: 4U5T-14G422-CAK_1644007869000.TAR.GZ
[12/7/2022 10:52:28 AM] Downloading: 4U5T-14G422-CAK_1644007869000.TAR.GZ
[12/7/2022 10:57:21 AM] Validating: 4U5T-14G422-CAK_1644007869000.TAR.GZ
[12/7/2022 10:57:24 AM] Downloaded: 4U5T-14G422-CAK_1644007869000.TAR.GZ
[12/7/2022 10:57:24 AM] Checking Existing File: 4U5T-14G421-CHE_1644007810000.TAR.GZ
[12/7/2022 10:57:24 AM] Downloading: 4U5T-14G421-CHE_1644007810000.TAR.GZ
[12/7/2022 11:01:25 AM] Validating: 4U5T-14G421-CHE_1644007810000.TAR.GZ
[12/7/2022 11:01:27 AM] Downloaded: 4U5T-14G421-CHE_1644007810000.TAR.GZ
[12/7/2022 11:01:27 AM] Checking Existing File: 4U5T-14G421-CGE_1644007746000.TAR.GZ
[12/7/2022 11:01:27 AM] Downloading: 4U5T-14G421-CGE_1644007746000.TAR.GZ
[12/7/2022 11:05:49 AM] Validating: 4U5T-14G421-CGE_1644007746000.TAR.GZ
[12/7/2022 11:05:52 AM] Downloaded: 4U5T-14G421-CGE_1644007746000.TAR.GZ
[12/7/2022 11:05:52 AM] Checking Existing File: 4U5T-14G421-CJE_1644007404000.TAR.GZ
[12/7/2022 11:05:52 AM] Downloading: 4U5T-14G421-CJE_1644007404000.TAR.GZ
[12/7/2022 11:08:25 AM] Validating: 4U5T-14G421-CJE_1644007404000.TAR.GZ
[12/7/2022 11:08:26 AM] Downloaded: 4U5T-14G421-CJE_1644007404000.TAR.GZ
[12/7/2022 11:08:26 AM] Checking Existing File: 4U5T-14G421-CFE_1644007219000.TAR.GZ
[12/7/2022 11:08:26 AM] Downloading: 4U5T-14G421-CFE_1644007219000.TAR.GZ
[12/7/2022 11:12:41 AM] Validating: 4U5T-14G421-CFE_1644007219000.TAR.GZ
[12/7/2022 11:12:43 AM] Downloaded: 4U5T-14G421-CFE_1644007219000.TAR.GZ
[12/7/2022 11:12:43 AM] Checking Existing File: 4U5T-14G421-CEE_1644007167000.TAR.GZ
[12/7/2022 11:12:43 AM] Downloading: 4U5T-14G421-CEE_1644007167000.TAR.GZ
[12/7/2022 11:17:01 AM] Validating: 4U5T-14G421-CEE_1644007167000.TAR.GZ
[12/7/2022 11:17:03 AM] Downloaded: 4U5T-14G421-CEE_1644007167000.TAR.GZ
[12/7/2022 11:17:03 AM] Checking Existing File: 4U5T-14G421-CDE_1644007104000.TAR.GZ
[12/7/2022 11:17:03 AM] Downloading: 4U5T-14G421-CDE_1644007104000.TAR.GZ
[12/7/2022 11:22:08 AM] Validating: 4U5T-14G421-CDE_1644007104000.TAR.GZ
[12/7/2022 11:22:11 AM] Downloaded: 4U5T-14G421-CDE_1644007104000.TAR.GZ
[12/7/2022 11:22:11 AM] Checking Existing File: 4U5T-14G421-CCE_1644007033000.TAR.GZ
[12/7/2022 11:22:11 AM] Downloading: 4U5T-14G421-CCE_1644007033000.TAR.GZ
[12/7/2022 11:26:27 AM] Validating: 4U5T-14G421-CCE_1644007033000.TAR.GZ
[12/7/2022 11:26:29 AM] Downloaded: 4U5T-14G421-CCE_1644007033000.TAR.GZ
[12/7/2022 11:26:29 AM] Checking Existing File: 4U5T-14G421-CBE_1644006981000.TAR.GZ
[12/7/2022 11:26:29 AM] Downloading: 4U5T-14G421-CBE_1644006981000.TAR.GZ
[12/7/2022 11:30:51 AM] Validating: 4U5T-14G421-CBE_1644006981000.TAR.GZ
[12/7/2022 11:30:54 AM] Downloaded: 4U5T-14G421-CBE_1644006981000.TAR.GZ
[12/7/2022 11:30:54 AM] Checking Existing File: 4U5T-14G424-CE_1644243346000.TAR.GZ
[12/7/2022 11:30:54 AM] Downloading: 4U5T-14G424-CE_1644243346000.TAR.GZ
[12/7/2022 11:30:54 AM] Validating: 4U5T-14G424-CE_1644243346000.TAR.GZ
[12/7/2022 11:30:54 AM] Downloaded: 4U5T-14G424-CE_1644243346000.TAR.GZ
[12/7/2022 11:30:54 AM] Preparing USB drive
[12/7/2022 11:30:54 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[12/7/2022 11:30:54 AM] Copying: 1u5t-14g386-cb.tar.gz
[12/7/2022 11:30:59 AM] Validating: 1u5t-14g386-cb.tar.gz
[12/7/2022 11:31:00 AM] Copied: 1u5t-14g386-cb.tar.gz
[12/7/2022 11:31:00 AM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[12/7/2022 11:31:00 AM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ
[12/7/2022 11:31:41 AM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[12/7/2022 11:32:03 AM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ
[12/7/2022 11:32:03 AM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[12/7/2022 11:32:03 AM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ
[12/7/2022 11:32:53 AM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[12/7/2022 11:33:18 AM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ
[12/7/2022 11:33:18 AM] Checking Existing File: NU5T-14G381-AB_1665525837000.TAR.GZ
[12/7/2022 11:33:18 AM] Copying: NU5T-14G381-AB_1665525837000.TAR.GZ
[12/7/2022 11:34:24 AM] Validating: NU5T-14G381-AB_1665525837000.TAR.GZ
[12/7/2022 11:35:12 AM] Copied: NU5T-14G381-AB_1665525837000.TAR.GZ
[12/7/2022 11:35:12 AM] Checking Existing File: 4U5T-14G421-CAE_1644006917000.TAR.GZ
[12/7/2022 11:35:12 AM] Copying: 4U5T-14G421-CAE_1644006917000.TAR.GZ
[12/7/2022 11:36:32 AM] Validating: 4U5T-14G421-CAE_1644006917000.TAR.GZ
[12/7/2022 11:37:22 AM] Copied: 4U5T-14G421-CAE_1644006917000.TAR.GZ
[12/7/2022 11:37:22 AM] Checking Existing File: 4U5T-14G422-CCK_1644009966000.TAR.GZ
[12/7/2022 11:37:22 AM] Copying: 4U5T-14G422-CCK_1644009966000.TAR.GZ
[12/7/2022 11:38:03 AM] Validating: 4U5T-14G422-CCK_1644009966000.TAR.GZ
[12/7/2022 11:38:31 AM] Copied: 4U5T-14G422-CCK_1644009966000.TAR.GZ
[12/7/2022 11:38:31 AM] Checking Existing File: 4U5T-14G422-CBK_1644010207000.TAR.GZ
[12/7/2022 11:38:31 AM] Copying: 4U5T-14G422-CBK_1644010207000.TAR.GZ
[12/7/2022 11:39:30 AM] Validating: 4U5T-14G422-CBK_1644010207000.TAR.GZ
[12/7/2022 11:40:06 AM] Copied: 4U5T-14G422-CBK_1644010207000.TAR.GZ
[12/7/2022 11:40:06 AM] Checking Existing File: 4U5T-14G422-CAK_1644007869000.TAR.GZ
[12/7/2022 11:40:06 AM] Copying: 4U5T-14G422-CAK_1644007869000.TAR.GZ
[12/7/2022 11:41:43 AM] Validating: 4U5T-14G422-CAK_1644007869000.TAR.GZ
[12/7/2022 11:42:36 AM] Copied: 4U5T-14G422-CAK_1644007869000.TAR.GZ
[12/7/2022 11:42:36 AM] Checking Existing File: 4U5T-14G421-CHE_1644007810000.TAR.GZ
[12/7/2022 11:42:36 AM] Copying: 4U5T-14G421-CHE_1644007810000.TAR.GZ
[12/7/2022 11:43:52 AM] Validating: 4U5T-14G421-CHE_1644007810000.TAR.GZ
[12/7/2022 11:44:36 AM] Copied: 4U5T-14G421-CHE_1644007810000.TAR.GZ
[12/7/2022 11:44:36 AM] Checking Existing File: 4U5T-14G421-CGE_1644007746000.TAR.GZ
[12/7/2022 11:44:36 AM] Copying: 4U5T-14G421-CGE_1644007746000.TAR.GZ
[12/7/2022 11:46:02 AM] Validating: 4U5T-14G421-CGE_1644007746000.TAR.GZ
[12/7/2022 11:46:54 AM] Copied: 4U5T-14G421-CGE_1644007746000.TAR.GZ
[12/7/2022 11:46:54 AM] Checking Existing File: 4U5T-14G421-CJE_1644007404000.TAR.GZ
[12/7/2022 11:46:54 AM] Copying: 4U5T-14G421-CJE_1644007404000.TAR.GZ
[12/7/2022 11:47:45 AM] Validating: 4U5T-14G421-CJE_1644007404000.TAR.GZ
[12/7/2022 11:48:17 AM] Copied: 4U5T-14G421-CJE_1644007404000.TAR.GZ
[12/7/2022 11:48:17 AM] Checking Existing File: 4U5T-14G421-CFE_1644007219000.TAR.GZ
[12/7/2022 11:48:17 AM] Copying: 4U5T-14G421-CFE_1644007219000.TAR.GZ
[12/7/2022 11:49:39 AM] Validating: 4U5T-14G421-CFE_1644007219000.TAR.GZ
[12/7/2022 11:50:26 AM] Copied: 4U5T-14G421-CFE_1644007219000.TAR.GZ
[12/7/2022 11:50:26 AM] Checking Existing File: 4U5T-14G421-CEE_1644007167000.TAR.GZ
[12/7/2022 11:50:26 AM] Copying: 4U5T-14G421-CEE_1644007167000.TAR.GZ
[12/7/2022 11:51:49 AM] Validating: 4U5T-14G421-CEE_1644007167000.TAR.GZ
[12/7/2022 11:52:40 AM] Copied: 4U5T-14G421-CEE_1644007167000.TAR.GZ
[12/7/2022 11:52:40 AM] Checking Existing File: 4U5T-14G421-CDE_1644007104000.TAR.GZ
[12/7/2022 11:52:40 AM] Copying: 4U5T-14G421-CDE_1644007104000.TAR.GZ
[12/7/2022 11:54:20 AM] Validating: 4U5T-14G421-CDE_1644007104000.TAR.GZ
[12/7/2022 11:55:22 AM] Copied: 4U5T-14G421-CDE_1644007104000.TAR.GZ
[12/7/2022 11:55:22 AM] Checking Existing File: 4U5T-14G421-CCE_1644007033000.TAR.GZ
[12/7/2022 11:55:22 AM] Copying: 4U5T-14G421-CCE_1644007033000.TAR.GZ
[12/7/2022 11:56:46 AM] Validating: 4U5T-14G421-CCE_1644007033000.TAR.GZ
[12/7/2022 11:57:44 AM] Copied: 4U5T-14G421-CCE_1644007033000.TAR.GZ
[12/7/2022 11:57:44 AM] Checking Existing File: 4U5T-14G421-CBE_1644006981000.TAR.GZ
[12/7/2022 11:57:44 AM] Copying: 4U5T-14G421-CBE_1644006981000.TAR.GZ
[12/7/2022 11:59:09 AM] Validating: 4U5T-14G421-CBE_1644006981000.TAR.GZ
[12/7/2022 12:00:09 PM] Copied: 4U5T-14G421-CBE_1644006981000.TAR.GZ
[12/7/2022 12:00:09 PM] Checking Existing File: 4U5T-14G424-CE_1644243346000.TAR.GZ
[12/7/2022 12:00:09 PM] Copying: 4U5T-14G424-CE_1644243346000.TAR.GZ
[12/7/2022 12:00:09 PM] Validating: 4U5T-14G424-CE_1644243346000.TAR.GZ
[12/7/2022 12:00:09 PM] Copied: 4U5T-14G424-CE_1644243346000.TAR.GZ
[12/7/2022 12:00:09 PM] Generating reformat.lst
[12/7/2022 12:00:09 PM] Generating autoinstall.lst
[12/7/2022 12:00:09 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

SaNdMaN · 21 December 2022 22:01

Have you master reset ?

F150Chief · 27 December 2022 19:20

@rpmiller
Any update on this issue?

rpmiller · 28 December 2022 14:21

Yes - so I had done a master reset right after the upgrade, but on your prompting, I did another one this morning. The HD radio seems to have come back. Not sure about some of the audio display things - the big square box with some notes in it or whatever. I don’t remember if there were pictures in there for the radio or xm.
I still don’t have on screen heat/cool seat controls on the main screen or even in the climate screen.

F150Chief · 28 December 2022 18:31

That may not work with Sync 3 on an older CGEA 1.2 vehicle like your Expedition. Or maybe that was C1CMA i’m thinking about…

craigkulbacki · 29 December 2022 19:14

Did you have it on the main screen before? On my 17 I had to turn that on through forscan.

rpmiller · 31 December 2022 01:56

You know, I thought it was there. If not on the main screen then for sure in the climate control screen. But maybe I’m thinking of the 16 explorer. It definitely has it. Not a big deal though, I always use the buttons. Everything else seems to work and I got a new usb hub and now carplay works.

F150Chief · 7 January 2023 01:56

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