Thanks.
The USB should be exFAT, although I’m not sure that’s your issue since it seems the USB is being recognized, but try with exFAT instead.
Also, what Ford is pushing your way is basically a Gracenotes, Voice and Sync3 update.
Since it’s a NO NAV unit, maybe there’s enough free space on the unit to process all those updates at once.
We could try a different approach by installing them individually.
The files you need installed are:
Voice: JR3T-14G391-BF
Apps: JR3T-14G381-AX
Gracenotes: JR3T-14G423-BB
If you go to those links, you can download the autoinstall.lst file required for installing them individually, run one at a time.
But, before moving forward, I see an .xml file on the USB’s root, that’s an interrogator output.
Please share it, redact the VIN from the title and content first (open it as text).
I would like to review it before you moving forward, but I think you already know where this is going to: installing packages individually, and installing 2.2.17011 ( HN1T-14G381-SA ) before installing 3.0…