2018 F350 Sync 3 to 3.4.. now SiriusXM constantly says "siriusxm updating"

18KR · 4 December 2024 19:31

Hello, new here, First post. I had a successful update from sync 3 to 3.4 using the updater, most Everything works correctly except my Sirius Xm screen has said “SiriusXM updating” for days now. Which honestly wouldn’t be a problem other than the fact that I can’t see anything else that belongs on the screen, only “Sirius xm updating”. The Sirius plays music correctly and will let me toggle stations.

Can anyone help me figure out how to fix this, I am capable of doing the updates but have never messed with the APIM firmware updates that require the OBD2 link.

SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0.17276

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: updater 2.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.13.0.0 Stable - reformat  Mode - Sync 3.4.23188 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (17)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
4U5T-14G422-CCN_1709611788000.TAR.GZ (540.7MB)
4U5T-14G422-CBN_1709611416000.TAR.GZ (793MB)
4U5T-14G422-CAN_1709610798000.TAR.GZ (1.2GB)
4U5T-14G421-CJG_1709610049000.TAR.GZ (707.8MB)
4U5T-14G421-CHG_1709609492000.TAR.GZ (1023.3MB)
4U5T-14G421-CGG_1709608813000.TAR.GZ (1.2GB)
4U5T-14G421-CFG_1709608559000.TAR.GZ (1.1GB)
4U5T-14G421-CEG_1709607297000.TAR.GZ (1.1GB)
4U5T-14G421-CDG_1709589204000.TAR.GZ (1.3GB)
4U5T-14G421-CCG_1709587982000.TAR.GZ (1.1GB)
4U5T-14G421-CBG_1709587496000.TAR.GZ (1.1GB)
4U5T-14G421-CAG_1708029977000.TAR.GZ (1014.9MB)

LOG
[11/29/2024 3:32:11 PM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: 2.23 (2023) - NA 
[11/29/2024 3:32:11 PM] Install Mode: Auto-Detect (reformat) Forced: False 
[11/29/2024 3:32:11 PM] MY20 Protection: Auto-Detect 
[11/29/2024 3:32:11 PM] Formatting USB drive
[11/29/2024 3:32:11 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[11/29/2024 3:32:20 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[11/29/2024 3:32:20 PM] Downloading: 1u5t-14g386-cb.tar.gz
[11/29/2024 3:32:23 PM] Validating: 1u5t-14g386-cb.tar.gz 
[11/29/2024 3:32:23 PM] Downloaded: 1u5t-14g386-cb.tar.gz 
[11/29/2024 3:32:23 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[11/29/2024 3:32:23 PM] Downloading: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/29/2024 3:32:24 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[11/29/2024 3:32:24 PM] Downloaded: PU5T-14G386-BB_1690840002000.TAR.GZ 
[11/29/2024 3:32:24 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[11/29/2024 3:32:24 PM] Downloading: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/29/2024 3:33:12 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[11/29/2024 3:33:14 PM] Downloaded: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[11/29/2024 3:33:14 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[11/29/2024 3:33:14 PM] Downloading: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/29/2024 3:34:22 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[11/29/2024 3:34:25 PM] Downloaded: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[11/29/2024 3:34:25 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[11/29/2024 3:34:25 PM] Downloading: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/29/2024 3:36:09 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[11/29/2024 3:36:14 PM] Downloaded: NU5T-14G381-AD_1689364279000.TAR.GZ 
[11/29/2024 3:36:14 PM] Checking Existing File: 4U5T-14G422-CCN_1709611788000.TAR.GZ 
[11/29/2024 3:36:14 PM] Downloading: 4U5T-14G422-CCN_1709611788000.TAR.GZ
[11/29/2024 3:37:32 PM] Validating: 4U5T-14G422-CCN_1709611788000.TAR.GZ 
[11/29/2024 3:37:36 PM] Downloaded: 4U5T-14G422-CCN_1709611788000.TAR.GZ 
[11/29/2024 3:37:36 PM] Checking Existing File: 4U5T-14G422-CBN_1709611416000.TAR.GZ 
[11/29/2024 3:37:36 PM] Downloading: 4U5T-14G422-CBN_1709611416000.TAR.GZ
[11/29/2024 3:39:18 PM] Validating: 4U5T-14G422-CBN_1709611416000.TAR.GZ 
[11/29/2024 3:39:22 PM] Downloaded: 4U5T-14G422-CBN_1709611416000.TAR.GZ 
[11/29/2024 3:39:22 PM] Checking Existing File: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[11/29/2024 3:39:22 PM] Downloading: 4U5T-14G422-CAN_1709610798000.TAR.GZ
[11/29/2024 3:42:04 PM] Validating: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[11/29/2024 3:42:12 PM] Downloaded: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[11/29/2024 3:42:12 PM] Checking Existing File: 4U5T-14G421-CJG_1709610049000.TAR.GZ 
[11/29/2024 3:42:12 PM] Downloading: 4U5T-14G421-CJG_1709610049000.TAR.GZ
[11/29/2024 3:43:48 PM] Validating: 4U5T-14G421-CJG_1709610049000.TAR.GZ 
[11/29/2024 3:43:52 PM] Downloaded: 4U5T-14G421-CJG_1709610049000.TAR.GZ 
[11/29/2024 3:43:52 PM] Checking Existing File: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[11/29/2024 3:43:52 PM] Downloading: 4U5T-14G421-CHG_1709609492000.TAR.GZ
[11/29/2024 3:45:56 PM] Validating: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[11/29/2024 3:46:01 PM] Downloaded: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[11/29/2024 3:46:01 PM] Checking Existing File: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[11/29/2024 3:46:01 PM] Downloading: 4U5T-14G421-CGG_1709608813000.TAR.GZ
[11/29/2024 3:48:33 PM] Validating: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[11/29/2024 3:48:39 PM] Downloaded: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[11/29/2024 3:48:39 PM] Checking Existing File: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[11/29/2024 3:48:39 PM] Downloading: 4U5T-14G421-CFG_1709608559000.TAR.GZ
[11/29/2024 3:51:04 PM] Validating: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[11/29/2024 3:51:13 PM] Downloaded: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[11/29/2024 3:51:13 PM] Checking Existing File: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[11/29/2024 3:51:13 PM] Downloading: 4U5T-14G421-CEG_1709607297000.TAR.GZ
[11/29/2024 3:53:41 PM] Validating: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[11/29/2024 3:53:47 PM] Downloaded: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[11/29/2024 3:53:47 PM] Checking Existing File: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[11/29/2024 3:53:47 PM] Downloading: 4U5T-14G421-CDG_1709589204000.TAR.GZ
[11/29/2024 3:56:32 PM] Validating: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[11/29/2024 3:56:39 PM] Downloaded: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[11/29/2024 3:56:39 PM] Checking Existing File: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[11/29/2024 3:56:39 PM] Downloading: 4U5T-14G421-CCG_1709587982000.TAR.GZ
[11/29/2024 3:59:10 PM] Validating: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[11/29/2024 3:59:16 PM] Downloaded: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[11/29/2024 3:59:16 PM] Checking Existing File: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[11/29/2024 3:59:16 PM] Downloading: 4U5T-14G421-CBG_1709587496000.TAR.GZ
[11/29/2024 4:01:33 PM] Validating: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[11/29/2024 4:01:39 PM] Downloaded: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[11/29/2024 4:01:39 PM] Checking Existing File: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[11/29/2024 4:01:39 PM] Downloading: 4U5T-14G421-CAG_1708029977000.TAR.GZ
[11/29/2024 4:03:50 PM] Validating: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[11/29/2024 4:03:56 PM] Downloaded: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[11/29/2024 4:03:56 PM] Preparing USB drive
[11/29/2024 4:03:56 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[11/29/2024 4:03:56 PM] Copying: 1u5t-14g386-cb.tar.gz 
[11/29/2024 4:03:56 PM] Validating: 1u5t-14g386-cb.tar.gz 
[11/29/2024 4:03:57 PM] Copied: 1u5t-14g386-cb.tar.gz 
[11/29/2024 4:03:57 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[11/29/2024 4:03:57 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[11/29/2024 4:03:57 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[11/29/2024 4:03:57 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[11/29/2024 4:03:57 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[11/29/2024 4:03:57 PM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[11/29/2024 4:04:44 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[11/29/2024 4:05:04 PM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[11/29/2024 4:05:04 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[11/29/2024 4:05:04 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[11/29/2024 4:06:13 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[11/29/2024 4:06:42 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[11/29/2024 4:06:42 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[11/29/2024 4:06:42 PM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ 
[11/29/2024 4:08:26 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[11/29/2024 4:09:11 PM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ 
[11/29/2024 4:09:11 PM] Checking Existing File: 4U5T-14G422-CCN_1709611788000.TAR.GZ 
[11/29/2024 4:09:11 PM] Copying: 4U5T-14G422-CCN_1709611788000.TAR.GZ 
[11/29/2024 4:10:15 PM] Validating: 4U5T-14G422-CCN_1709611788000.TAR.GZ 
[11/29/2024 4:10:43 PM] Copied: 4U5T-14G422-CCN_1709611788000.TAR.GZ 
[11/29/2024 4:10:43 PM] Checking Existing File: 4U5T-14G422-CBN_1709611416000.TAR.GZ 
[11/29/2024 4:10:43 PM] Copying: 4U5T-14G422-CBN_1709611416000.TAR.GZ 
[11/29/2024 4:12:13 PM] Validating: 4U5T-14G422-CBN_1709611416000.TAR.GZ 
[11/29/2024 4:12:54 PM] Copied: 4U5T-14G422-CBN_1709611416000.TAR.GZ 
[11/29/2024 4:12:54 PM] Checking Existing File: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[11/29/2024 4:12:54 PM] Copying: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[11/29/2024 4:15:20 PM] Validating: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[11/29/2024 4:16:27 PM] Copied: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[11/29/2024 4:16:27 PM] Checking Existing File: 4U5T-14G421-CJG_1709610049000.TAR.GZ 
[11/29/2024 4:16:27 PM] Copying: 4U5T-14G421-CJG_1709610049000.TAR.GZ 
[11/29/2024 4:17:50 PM] Validating: 4U5T-14G421-CJG_1709610049000.TAR.GZ 
[11/29/2024 4:18:27 PM] Copied: 4U5T-14G421-CJG_1709610049000.TAR.GZ 
[11/29/2024 4:18:27 PM] Checking Existing File: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[11/29/2024 4:18:27 PM] Copying: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[11/29/2024 4:20:27 PM] Validating: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[11/29/2024 4:21:21 PM] Copied: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[11/29/2024 4:21:21 PM] Checking Existing File: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[11/29/2024 4:21:21 PM] Copying: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[11/29/2024 4:23:38 PM] Validating: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[11/29/2024 4:24:39 PM] Copied: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[11/29/2024 4:24:39 PM] Checking Existing File: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[11/29/2024 4:24:39 PM] Copying: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[11/29/2024 4:26:52 PM] Validating: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[11/29/2024 4:27:52 PM] Copied: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[11/29/2024 4:27:52 PM] Checking Existing File: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[11/29/2024 4:27:52 PM] Copying: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[11/29/2024 4:30:08 PM] Validating: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[11/29/2024 4:31:08 PM] Copied: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[11/29/2024 4:31:08 PM] Checking Existing File: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[11/29/2024 4:31:08 PM] Copying: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[11/29/2024 4:33:49 PM] Validating: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[11/29/2024 4:35:01 PM] Copied: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[11/29/2024 4:35:01 PM] Checking Existing File: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[11/29/2024 4:35:01 PM] Copying: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[11/29/2024 4:37:15 PM] Validating: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[11/29/2024 4:38:17 PM] Copied: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[11/29/2024 4:38:17 PM] Checking Existing File: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[11/29/2024 4:38:17 PM] Copying: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[11/29/2024 4:40:30 PM] Validating: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[11/29/2024 4:41:29 PM] Copied: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[11/29/2024 4:41:29 PM] Checking Existing File: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[11/29/2024 4:41:29 PM] Copying: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[11/29/2024 4:43:27 PM] Validating: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[11/29/2024 4:44:19 PM] Copied: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[11/29/2024 4:44:19 PM] Generating reformat.lst
[11/29/2024 4:44:20 PM] Generating autoinstall.lst
[11/29/2024 4:44:20 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

wiz043 · 4 December 2024 19:52

Did you do a master reset after the update in the car?

18KR · 4 December 2024 21:31

I did do a Hard Reset and a soft reset, but I have seen on here that it takes a couple of times occasionally. I haven’t done more than one hard reset.

wiz043 · 4 December 2024 23:04

Does this message just appear for no reason or when you are trying to select a particular station?
Also, is your phone connection ok?

18KR · 4 December 2024 23:11

It just appears constantly. My phone connection works fantastic, so does CarPlay

wiz043 · 5 December 2024 01:08

I don’t know whether this helps.

https://www.reddit.com/r/siriusxm/comments/ej1d30/constantly_updating/

warlock12118 · 5 December 2024 13:24

Tried pulling the battery cable for 30 minutes?
This will force a full cold reboot of all the modules, the updating message is driven by data received from the ACM.

18KR · 8 December 2024 18:46

Im worried my ACM is not liking the update to 3.4. Im unsure where to go from here but I can try the battery disco.

warlock12118 · 9 December 2024 13:17

It’s not a case of the ACM not liking it, its the APIM trying to match logos and channels from what’s in the ACM vs what’s in 3.4.x.

system · 8 January 2025 13:18

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.