2018 ford escape update to sync 1 to sync 3.4

I have a 2018 Ford escape SE that came equipped with the 4.2 inch screen. I just recently updated and put a sync 3.4, everything works on the screen, i am having trouble with the steering wheel controls not working nor is the center where the volume button, seek buttons are on the dash. I am going out of my mind trying to reslove the issue. Also where does the APIM connector go? Just making sure its plugged into the right spot.

Where did you get the custom AB from for the 3.4 APIM?
Something is not right in either the AB, the wiring harness after you re-pinned it (or the adapter harness you purchased) or both.

It is from Intelligent tech.

The APIM AB rewrite was successful, but when i do the ACM AB it says the blocks dont match (not enough blocks to rewrite all) that is the notification it gives from ForScan.

What are you doing anything with the ACM?
If you replaced the ACM as well, you load ForScan with no profile as the hardware in the car no longer matches what was originally saved.

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