3.4.22110 →3.4_19200 Downgrade fail

Ford SYNC 3 Support
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1

After downloading firmware from Syn3 Updater, the installation is unsuccessful。

SYNC Region: CN

Navigation Variant: Non Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.4.22110

New SYNC Version: 3.4.19200

Do you have a error message, if so what is it?
No change in 30 minutes during the update

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.11.8

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

<?xml version="1.0" encoding="UTF-8"?>
<p:OTAModuleSnapShot xmlns:d2p1="urn:ford/Vehicle/Module/Information/v3.0" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:p="urn:ford/com/productdesign/ipp/ModuleSnapshot/v2.0" version="2022-11-21" xsi:schemaLocation="urn:ford/Vehicle/Module/Information/v3.0 ModuleSnapshot.xsd">
  <p:VIN>5LMCJ2CN3KUL11026</p:VIN>
  <p:ModuleName>ECU</p:ModuleName>
  <p:RequestRole>
    <d2p1:Role>CONSUMER</d2p1:Role>
    <d2p1:RoleSource>OTA</d2p1:RoleSource>
    <d2p1:RoleDesc>SYNCGEN3</d2p1:RoleDesc>
    <d2p1:RoleID>OTA</d2p1:RoleID>
  </p:RequestRole>
  <p:Node isFlashed="false" specificationCategory="GGDS">
    <d2p1:Address>7D0</d2p1:Address>
    <d2p1:ECUAcronym name="APIM">
      <d2p1:State>
        <d2p1:Gateway gatewayType="NONE">
          <d2p1:DID didFormat="ASCII" didType="Embedded Consumer Operating System Part Number" didValue="8033" responseLength="24">
            <d2p1:Response>5U5T-14G381-EZ</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="Packeted" didType="Embedded Consumer Applications Part Numbers 1" didValue="8060" responseLength="384">
            <d2p1:Response>355535542d3134473339312d455200000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="Packeted" didType="Embedded Consumer Applications Part Numbers 1" didValue="8061" responseLength="384">
            <d2p1:Response>000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="HEX" didType="ECU Checksum 1" didValue="D704" responseLength="4">
            <d2p1:Response>21dd8336</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="HEX" didType="ECU Checksum 2" didValue="D705" responseLength="4">
            <d2p1:Response>58340468</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE00" didValue="DE00">
            <d2p1:Response>022a010020802b000080</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE01" didValue="DE01">
            <d2p1:Response>43480104c082489000004005</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE02" didValue="DE02">
            <d2p1:Response>0000020000</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE03" didValue="DE03">
            <d2p1:Response>01000c00000001</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE04" didValue="DE04">
            <d2p1:Response>1860186a2954</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE05" didValue="DE05">
            <d2p1:Response>40</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE06" didValue="DE06">
            <d2p1:Response>110033000000001a0a0000560673007e</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="On-line Diagnostic Database Reference Number" didValue="F110" responseLength="24">
            <d2p1:Response>DS-HB5T-14G371-CA</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="ECU Core Assembly Number" didValue="F111" responseLength="24">
            <d2p1:Response>HL1T-14G380-AB</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="ECU Delivery Assembly Number" didValue="F113" responseLength="24">
            <d2p1:Response>JR3T-14G371-BED</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="ECU Calibration Data #1 Number" didValue="F124" responseLength="24">
            <d2p1:Response>HB5T-14G375-BA</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="Private Sub Node #1 Serial Number" didValue="F141" responseLength="16">
            <d2p1:Response>WX8N6TCP</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="State Encoded" didType="Software Download Specification Version" didValue="F162" responseLength="1">
            <d2p1:Response>Blank</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="State Encoded" didType="Diagnostic Specification Version" didValue="F163" responseLength="1">
            <d2p1:Response>03</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="Vehicle Manufacturer ECU Software Number" didValue="F188" responseLength="24">
            <d2p1:Response>HB5T-14G374-CA</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="ECU Serial Number" didValue="F18C" responseLength="16">
            <d2p1:Response></d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="HEX" didType="ECU MAC Address 1" didValue="F1D0" responseLength="6">
            <d2p1:Response>30:45:11:1d:70:33</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="HEX" didType="ECU MAC Address 2" didValue="F1D1" responseLength="6">
            <d2p1:Response>30:45:11:1d:70:34</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
        </d2p1:Gateway>
      </d2p1:State>
    </d2p1:ECUAcronym>
    <d2p1:ODLNetwork d2p1:NetworkDataRate="500" d2p1:NetworkName="HS-CAN" d2p1:NetworkProtocol="CAN" d2p1:DLCName="SAE J1962" d2p1:Pins="6,14"/>
    <d2p1:AdditionalAttributes logGeneratedDateTime="2022-11-21T19:04:06+00:00" RAM="331665408" vmcuVersion="Vector_VMCU_02.02.20">
      <d2p1:PartitionHealth type="/fs/rwdata/" total="1.2G" available="0"/>
      <d2p1:PartitionHealth type="/fs/rwdata/quip/" total="35M" available="35M"/>
      <d2p1:PartitionHealth type="/fs/mp/" total="1.4G" available="84M"/>
      <d2p1:PartitionHealth type="/fs/images/" total="3.0G" available="1.8G"/>
      <d2p1:InstallationLog/>
      <d2p1:SyncData>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</d2p1:SyncData>
    </d2p1:AdditionalAttributes>
  </p:Node>
</p:OTAModuleSnapShot>
1 Like
2

What you provided was an interrogator log.
Post the log for the USB creation instead please.

4

Since you didn’t provide the requested information 8 days ago, I’m closing this thread due to inactivity, also assuming no farther assistance is needed.

1 Like