JIM8503
September 17, 2023, 1:37am
1
after doing the 3.4 update my audio will not go to full screen
my nav works fine
SYNC Region: NA
Navigation Variant: Nav
Manufacturer Year: Pre MY20
Install Type: OEM
Old SYNC Version: 3.0.17302
New SYNC Version: 3.4.23188
Do you have a error message, if so what is it?
no
Update Method: CyanLabs Syn3 Updater
Syn3 Updater Version: 2.12.20
Syn3 Updater Documentation Read: yes
Syn3 Updater Log File
9/16/2023 9:13:45 AM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: 2.22 (2022) - NA (06 2022) (Updated Voice)
wiz043
September 17, 2023, 4:29am
2
Did you try a master reset after the upload to the car (with engine running)?
Can you explain a bit clearer, Audio goes to the loudspeakers not the screen…
JIM8503
September 17, 2023, 12:34pm
4
I did do a master reset. The navigation is a full screen everything else, including the rear camera is in the top, left hand corner and will not go full screen.
JIM8503
September 17, 2023, 12:35pm
5
I did do a master reset. The navigation will go to full screen everything else, including the camera are in the top left-hand corner.
You presumably have a 10" screen you need to change your asbuilt using forscan use our sync 3 database
Common Navigator issue with reformat. You will need to adjust the proper screen ratio/size with FORScan.