What is your SYNC Region? NA
Do you have Navigation? Yes
What region is your SYNC APIM? NA
What was your old SYNC Version? 3.2 b.18004
What is your new SYNC Version? -
Do you have a error message, if so what is it? SIGN_ERR01
How did you update, Ford Website / CyanLabs Website / Syn3 Updater?
I have tried Ford Website and the Syn3 Updater. Always with the same result.
If you answered Syn3 Updater above;
What version of Syn3 Updater did you use? 188.8.131.52
Have you read the documentation at Syn3 Updater | Cyanlabs Docs ? Yes
Please paste your log output or provide the URL to your log file below
(Log files can be found on the root of your USB drive or in
CYANLABS - SYN3 UPDATER - V184.108.40.206 Branch: Stable Operating System: Microsoft Windows 10 Pro (2004) PREVIOUS CONFIGURATION Version: 3.2.18004 Region: NA Navigation: True Install Mode: Auto-Detect (autoinstall) Install Mode Overridden: False My20 Protection Enabled: Auto-Detect DESTINATION DETAILS Mode: Drive Model: Generic USB Flash Disk USB Device FileSystem: FAT32 Partition Type: MBR AUTOINSTALL.LST ; CyanLabs Syn3Updater 220.127.116.11 Stable - Autoinstall Mode - Sync 3.4.19101 NA [SYNCGen3.0_ALL_PRODUCT] Item1 = GRACENOTES - 4U5T-14G423-CA_123766.tar.gz Open1 = SyncMyRide\4U5T-14G423-CA_123766.tar.gz Item2 = APPS - 5U5T-14G381-AP_1555085337000.TAR.GZ Open2 = SyncMyRide\5U5T-14G381-AP_1555085337000.TAR.GZ Item3 = VOICE - 5U5T-14G391-CL_1580862907000.TAR.GZ Open3 = SyncMyRide\5U5T-14G391-CL_1580862907000.TAR.GZ Options = AutoInstall FILES (3) 4U5T-14G423-CA_123766.tar.gz (724.2MB) 5U5T-14G381-AP_1555085337000.TAR.GZ (891.2MB) 5U5T-14G391-CL_1580862907000.TAR.GZ (385.4MB) LOG [12/09/2021 14:03:35] Selected Region: NA - Release: Sync 3.4.19101 - Map Version: Keep Existing Maps [12/09/2021 14:03:35] Install Mode: Auto-Detect (autoinstall) Forced: False [12/09/2021 14:03:35] MY20 Protection: Auto-Detect [12/09/2021 14:03:35] Formatting USB drive [12/09/2021 14:03:35] Re-creating partition table as MBR and formatting as ExFat on selected USB drive [12/09/2021 14:03:43] Checking Existing File: 4U5T-14G423-CA_123766.tar.gz [12/09/2021 14:03:45] Validated: 4U5T-14G423-CA_123766.tar.gz (Skipping Download) [12/09/2021 14:03:45] Checking Existing File: 5U5T-14G381-AP_1555085337000.TAR.GZ [12/09/2021 14:03:54] Validated: 5U5T-14G381-AP_1555085337000.TAR.GZ (Skipping Download) [12/09/2021 14:03:54] Checking Existing File: 5U5T-14G391-CL_1580862907000.TAR.GZ [12/09/2021 14:03:58] Validated: 5U5T-14G391-CL_1580862907000.TAR.GZ (Skipping Download) [12/09/2021 14:03:58] Preparing USB drive [12/09/2021 14:03:58] Checking Existing File: 4U5T-14G423-CA_123766.tar.gz [12/09/2021 14:03:58] Copying: 4U5T-14G423-CA_123766.tar.gz [12/09/2021 14:06:44] Validating: 4U5T-14G423-CA_123766.tar.gz [12/09/2021 14:06:46] Copied: 4U5T-14G423-CA_123766.tar.gz [12/09/2021 14:06:46] Checking Existing File: 5U5T-14G381-AP_1555085337000.TAR.GZ [12/09/2021 14:06:46] Copying: 5U5T-14G381-AP_1555085337000.TAR.GZ [12/09/2021 14:10:10] Validating: 5U5T-14G381-AP_1555085337000.TAR.GZ [12/09/2021 14:10:12] Copied: 5U5T-14G381-AP_1555085337000.TAR.GZ [12/09/2021 14:10:12] Checking Existing File: 5U5T-14G391-CL_1580862907000.TAR.GZ [12/09/2021 14:10:12] Copying: 5U5T-14G391-CL_1580862907000.TAR.GZ [12/09/2021 14:11:43] Validating: 5U5T-14G391-CL_1580862907000.TAR.GZ [12/09/2021 14:11:44] Copied: 5U5T-14G391-CL_1580862907000.TAR.GZ [12/09/2021 14:11:44] Generating Autoinstall.lst [12/09/2021 14:11:44] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!
Please provide any further details below
I think that the certificate check could fail due to a wrong date on the Sync 3. When I tried updating it with the WiFi updater in the car, the date it was giving me was: “Last Checked for Updated 01-01-2000 12:10:29”. I seem not to be able to find how to set it to 2021.
I have tried all the versions available on the Syn3 Updater, all gave me the same error. I also tried formatting the USB stick on a different Windows 10 and 7 machines, with no success. 5 different USB sticks (USB2 and USB3) were also tested… Nothing seems to fix my problem.
Maybe previous owner changed something with Forscan (I have one too if needed), or maybe he flashed it in a bad way before?
Can you please help me out? Maybe there is a simple fix that do not know about yet.