Ambient light unavailable after upgrade to Sync3

Good night guys, can someone help me? after upgrading Sync2 to Sync3, I don’t have ambient lighting, the icon to activate and select the desired color is not present in the Sync3 settings.

Hello Ricardo,

Is this the 2013 Fusion that you swapped the instrument panel and APIM from a 2018 Fusion?

Ambient Lighting settings are here:
7D0-06-01 *xxx
Internal Gyro (IG), Gyro On Bus (GoB), Ambient Lighting Type (ALT), Reverse Gear (RG)
0=IG Not Present, GoB Not Present, ALT Pantone Color Scheme, RG Legacy
1=IG Not Present, GoB Not Present, ALT Pantone Color Scheme, RG New
2=IG Not Present, GoB Not Present, ALT Single Color Scheme, RG Legacy
3=IG Not Present, GoB Not Present, ALT Single Color Scheme, RG New
4=IG Not Present, GoB Present, ALT Pantone Color Scheme, RG Legacy
5=IG Not Present, GoB Present, ALT Pantone Color Scheme, RG New
6=IG Not Present, GoB Present, ALT Single Color Scheme, RG Legacy
7=IG Not Present, GoB Present, ALT Single Color Scheme, RG New
8=IG Present, GoB Not Present, ALT Pantone Color Scheme, RG Legacy
9=IG Present, GoB Not Present, ALT Pantone Color Scheme, RG New
A=IG Present, GoB Not Present, ALT Single Color Scheme, RG Legacy
B=IG Present, GoB Not Present, ALT Single Color Scheme, RG New
C=IG Present, GoB Present, ALT Pantone Color Scheme, RG Legacy
D=IG Present, GoB Present, ALT Pantone Color Scheme, RG New
E=IG Present, GoB Present, ALT Single Color Scheme, RG Legacy
F=IG Present, GoB Present, ALT Single Color Scheme, RG New

Read the options below. You have a 2013 Focus ST. But you added Sync 3, and other 2018 (?) hardware? If the vehicle had Sync 2 before it was updated to Sync 3, I would try ‘8’. I’m assuming you have NAV…

2018 and earlier vehicle without ambient lighting:
6=IG Not Present, GoB Present, ALT Single Color Scheme, RG Legacy (Non NAV APIM)
A=IG Present, GoB Not Present, ALT Single Color Scheme, RG Legacy (NAV APIM)
2018 and earlier vehicle with ambient lighting:
4=IG Not Present, GoB Present, ALT Pantone Color Scheme, RG Legacy (Non NAV APIM)
8=IG Present, GoB Not Present, ALT Pantone Color Scheme, RG Legacy (NAV APIM)
2019+ vehicle without ambient lighting:
7=IG Not Present, GoB Present, ALT Single Color Scheme, RG New (Non NAV APIM)
B=IG Present, GoB Not Present, ALT Single Color Scheme, RG New (NAV APIM)
2019+ vehicle with ambient lighting:
5=IG Not Present, GoB Present, ALT Pantone Color Scheme, RG New (Non NAV APIM)
9=IG Present, GoB Not Present, ALT Pantone Color Scheme, RG New (NAV APIM)

I have noticed that sometimes when you do a master reset or write changes to the as built that the ambient lighting adjustment goes to dim. If you re-adjust it it is fine.

So the above mentioned ‘ambient lighting’ settings are only to enable/disable the ambient lighting control screen in Sync shown here: https://owner.ford.com/support/how-tos/sync/sync-3/settings/how-to-choose-ambient-light-color-with-sync-3.html

So if this isn’t the one causing issues. It could be the ‘illumination strategy’, (probably 8,9,A, or B):
7D0-01-01: #X##-####-####

Illumination strategy 2 (probably 0):
7D0-02-02: ####-####-X###

illumination gateway strategy (for your vehicle this should be set to 0):
7D0-06-01: #X##-##

Illumination power transitions (for your vehicle this should be set to 0):
7D0-08-02: ####-#X##-####

Hello F150 Chief, good morning … Yes correct…my Sync 3 does not have the Ambient Light icon for me to enable and choose color. This demo screen is from another car that I looked for as an example. On my Sync3 the ambient light icon does not exist …

The settings above should fix that…

How is my APIM…

The APIM settings look ok.

Check this in the BCM:
726-31-01 xxx* xxxx xxxx
Ambient Lighting Cfg: 0=Amb only, 1=disabled, 2=WF and Amb, 3=WF only

Should be set to 0 or 2.