I’ve been trying to figure out a way to make Android Auto work on my car and hoping you guys can help.
Here are the details
Vehicle: 2018 Mustang Ecoboost (Sync 3.4 Build 20196)
Phone: Samsung Galaxy S10 (Android 10), Android Auto version: 5.6.603444. Also tried my wife’s S10 and a spare S7 as well - same issues.
Cables tried: Anker USB 3.0, Aukey USB 2.0, OEM cable from Samsung
Ports tried: both front and armrest console
Steps I have tried: Master Reset. Delete cache/data/updates on AA app and reinstall. Disabled all battery optimizarions. Factory Reset phone. Clean out USB ports in phone and car.
Problem: I plug in the phone and AA shows up on the screen and works fine. Within 1 minute, it disconnects/crashes. Sometimes within 10 seconds, sometimes longer. This is without moving the phone or car at all. Same problem with the different cables and ports as mentioned above. Its weird because the same phone and cables work perfectly fine in my wife’s 2020 Escape that is running Synd 3.4 as well. Not sure if helpful, but Apple CarPlay also works on the Mustang without any issues. I have reached out to Google and Ford and all have been useless.
Any thoughts or steps here I’m missing?