Audio Lag on Sync 3.4.23188

MikeyR · 30 May 2025 18:08

Hi, new to CyanLabs & updating Sync 3. I was looking at buying the new maps from Ford and came a cross this amazing site! My 2018 F150 was still on 3.0.23219 and I updated it it to 3.4.23188 fairly easily. I have noticed now that I have a pretty good audio lag (while playing video) from my iPhone - I’ve tried CarPlay, USB cable, Bluetooth and different Apps on my phone and it exists with them all. Is there a fix for this? Is it a known/common issue? I can’t seem to find a lot of info/people with similar issues in the forum. Any help would be appreciated. TYIA.

SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0.23219

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
None

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.13.3.0 (Stable)

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.13.3.0
Branch: Stable
Operating System: Microsoft Windows 11 Home (2009)

PREVIOUS CONFIGURATION
Version: 3.0.23219
Region: NA
Navigation: True
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: General UDisk USB Device
Size: 29.3GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
MAP=4U5T-14G421-CAH_1739451493000.TAR.GZ
MAP=4U5T-14G421-CBH_1739452251000.TAR.GZ
MAP=4U5T-14G421-CCH_1739452486000.TAR.GZ
MAP=4U5T-14G421-CDH_1739454837000.TAR.GZ
MAP=4U5T-14G421-CEH_1739455023000.TAR.GZ
MAP=4U5T-14G421-CFH_1739455629000.TAR.GZ
MAP=4U5T-14G421-CGH_1739455773000.TAR.GZ
MAP=4U5T-14G421-CJH_1739456204000.TAR.GZ
MAP=4U5T-14G421-CHH_1739455946000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAP_1739450358000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBP_1739456391000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCP_1739456546000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.13.3.0 Stable - reformat  Mode - Sync 3.4.23188 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (17)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
4U5T-14G421-CAH_1739451493000.TAR.GZ (1GB)
4U5T-14G421-CBH_1739452251000.TAR.GZ (1.1GB)
4U5T-14G421-CCH_1739452486000.TAR.GZ (1.2GB)
4U5T-14G421-CDH_1739454837000.TAR.GZ (1.4GB)
4U5T-14G421-CEH_1739455023000.TAR.GZ (1.2GB)
4U5T-14G421-CFH_1739455629000.TAR.GZ (1.1GB)
4U5T-14G421-CGH_1739455773000.TAR.GZ (1.2GB)
4U5T-14G421-CJH_1739456204000.TAR.GZ (752.3MB)
4U5T-14G421-CHH_1739455946000.TAR.GZ (1GB)
4U5T-14G422-CAP_1739450358000.TAR.GZ (1.2GB)
4U5T-14G422-CBP_1739456391000.TAR.GZ (807.2MB)
4U5T-14G422-CCP_1739456546000.TAR.GZ (545.7MB)

LOG
[2025-05-15 4:33:27 PM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: 2.24 (2024) - NA 
[2025-05-15 4:33:27 PM] Install Mode: Auto-Detect (reformat) Forced: False 
[2025-05-15 4:33:27 PM] MY20 Protection: Auto-Detect 
[2025-05-15 4:33:27 PM] Formatting USB drive
[2025-05-15 4:33:27 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[2025-05-15 4:33:34 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[2025-05-15 4:33:34 PM] Downloading: 1u5t-14g386-cb.tar.gz
[2025-05-15 4:33:38 PM] Validating: 1u5t-14g386-cb.tar.gz 
[2025-05-15 4:33:38 PM] Downloaded: 1u5t-14g386-cb.tar.gz 
[2025-05-15 4:33:38 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[2025-05-15 4:33:38 PM] Downloading: PU5T-14G386-BB_1690840002000.TAR.GZ
[2025-05-15 4:33:38 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[2025-05-15 4:33:38 PM] Downloaded: PU5T-14G386-BB_1690840002000.TAR.GZ 
[2025-05-15 4:33:38 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2025-05-15 4:33:38 PM] Downloading: 5U5T-14G391-CS_1660783942000.TAR.GZ
[2025-05-15 4:33:50 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2025-05-15 4:33:51 PM] Downloaded: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2025-05-15 4:33:51 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2025-05-15 4:33:51 PM] Downloading: 4U5T-14G423-CC_1615429225000.TAR.GZ
[2025-05-15 4:34:02 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2025-05-15 4:34:04 PM] Downloaded: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2025-05-15 4:34:04 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[2025-05-15 4:34:04 PM] Downloading: NU5T-14G381-AD_1689364279000.TAR.GZ
[2025-05-15 4:34:22 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[2025-05-15 4:34:24 PM] Downloaded: NU5T-14G381-AD_1689364279000.TAR.GZ 
[2025-05-15 4:34:24 PM] Checking Existing File: 4U5T-14G421-CAH_1739451493000.TAR.GZ 
[2025-05-15 4:34:24 PM] Downloading: 4U5T-14G421-CAH_1739451493000.TAR.GZ
[2025-05-15 4:34:56 PM] Validating: 4U5T-14G421-CAH_1739451493000.TAR.GZ 
[2025-05-15 4:34:59 PM] Downloaded: 4U5T-14G421-CAH_1739451493000.TAR.GZ 
[2025-05-15 4:34:59 PM] Checking Existing File: 4U5T-14G421-CBH_1739452251000.TAR.GZ 
[2025-05-15 4:34:59 PM] Downloading: 4U5T-14G421-CBH_1739452251000.TAR.GZ
[2025-05-15 4:35:58 PM] Validating: 4U5T-14G421-CBH_1739452251000.TAR.GZ 
[2025-05-15 4:36:01 PM] Downloaded: 4U5T-14G421-CBH_1739452251000.TAR.GZ 
[2025-05-15 4:36:01 PM] Checking Existing File: 4U5T-14G421-CCH_1739452486000.TAR.GZ 
[2025-05-15 4:36:01 PM] Downloading: 4U5T-14G421-CCH_1739452486000.TAR.GZ
[2025-05-15 4:36:34 PM] Validating: 4U5T-14G421-CCH_1739452486000.TAR.GZ 
[2025-05-15 4:36:37 PM] Downloaded: 4U5T-14G421-CCH_1739452486000.TAR.GZ 
[2025-05-15 4:36:37 PM] Checking Existing File: 4U5T-14G421-CDH_1739454837000.TAR.GZ 
[2025-05-15 4:36:37 PM] Downloading: 4U5T-14G421-CDH_1739454837000.TAR.GZ
[2025-05-15 4:37:49 PM] Validating: 4U5T-14G421-CDH_1739454837000.TAR.GZ 
[2025-05-15 4:37:52 PM] Downloaded: 4U5T-14G421-CDH_1739454837000.TAR.GZ 
[2025-05-15 4:37:52 PM] Checking Existing File: 4U5T-14G421-CEH_1739455023000.TAR.GZ 
[2025-05-15 4:37:52 PM] Downloading: 4U5T-14G421-CEH_1739455023000.TAR.GZ
[2025-05-15 4:38:25 PM] Validating: 4U5T-14G421-CEH_1739455023000.TAR.GZ 
[2025-05-15 4:38:28 PM] Downloaded: 4U5T-14G421-CEH_1739455023000.TAR.GZ 
[2025-05-15 4:38:28 PM] Checking Existing File: 4U5T-14G421-CFH_1739455629000.TAR.GZ 
[2025-05-15 4:38:28 PM] Downloading: 4U5T-14G421-CFH_1739455629000.TAR.GZ
[2025-05-15 4:39:09 PM] Validating: 4U5T-14G421-CFH_1739455629000.TAR.GZ 
[2025-05-15 4:39:12 PM] Downloaded: 4U5T-14G421-CFH_1739455629000.TAR.GZ 
[2025-05-15 4:39:12 PM] Checking Existing File: 4U5T-14G421-CGH_1739455773000.TAR.GZ 
[2025-05-15 4:39:12 PM] Downloading: 4U5T-14G421-CGH_1739455773000.TAR.GZ
[2025-05-15 4:39:49 PM] Validating: 4U5T-14G421-CGH_1739455773000.TAR.GZ 
[2025-05-15 4:39:52 PM] Downloaded: 4U5T-14G421-CGH_1739455773000.TAR.GZ 
[2025-05-15 4:39:52 PM] Checking Existing File: 4U5T-14G421-CJH_1739456204000.TAR.GZ 
[2025-05-15 4:39:52 PM] Downloading: 4U5T-14G421-CJH_1739456204000.TAR.GZ
[2025-05-15 4:40:13 PM] Validating: 4U5T-14G421-CJH_1739456204000.TAR.GZ 
[2025-05-15 4:40:15 PM] Downloaded: 4U5T-14G421-CJH_1739456204000.TAR.GZ 
[2025-05-15 4:40:15 PM] Checking Existing File: 4U5T-14G421-CHH_1739455946000.TAR.GZ 
[2025-05-15 4:40:15 PM] Downloading: 4U5T-14G421-CHH_1739455946000.TAR.GZ
[2025-05-15 4:40:54 PM] Validating: 4U5T-14G421-CHH_1739455946000.TAR.GZ 
[2025-05-15 4:40:59 PM] Downloaded: 4U5T-14G421-CHH_1739455946000.TAR.GZ 
[2025-05-15 4:40:59 PM] Checking Existing File: 4U5T-14G422-CAP_1739450358000.TAR.GZ 
[2025-05-15 4:40:59 PM] Downloading: 4U5T-14G422-CAP_1739450358000.TAR.GZ
[2025-05-15 4:41:43 PM] Validating: 4U5T-14G422-CAP_1739450358000.TAR.GZ 
[2025-05-15 4:41:46 PM] Downloaded: 4U5T-14G422-CAP_1739450358000.TAR.GZ 
[2025-05-15 4:41:46 PM] Checking Existing File: 4U5T-14G422-CBP_1739456391000.TAR.GZ 
[2025-05-15 4:41:46 PM] Downloading: 4U5T-14G422-CBP_1739456391000.TAR.GZ
[2025-05-15 4:42:27 PM] Validating: 4U5T-14G422-CBP_1739456391000.TAR.GZ 
[2025-05-15 4:42:29 PM] Downloaded: 4U5T-14G422-CBP_1739456391000.TAR.GZ 
[2025-05-15 4:42:29 PM] Checking Existing File: 4U5T-14G422-CCP_1739456546000.TAR.GZ 
[2025-05-15 4:42:29 PM] Downloading: 4U5T-14G422-CCP_1739456546000.TAR.GZ
[2025-05-15 4:42:44 PM] Validating: 4U5T-14G422-CCP_1739456546000.TAR.GZ 
[2025-05-15 4:42:46 PM] Downloaded: 4U5T-14G422-CCP_1739456546000.TAR.GZ 
[2025-05-15 4:42:46 PM] Preparing USB drive
[2025-05-15 4:42:46 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[2025-05-15 4:42:46 PM] Copying: 1u5t-14g386-cb.tar.gz 
[2025-05-15 4:42:46 PM] Validating: 1u5t-14g386-cb.tar.gz 
[2025-05-15 4:42:47 PM] Copied: 1u5t-14g386-cb.tar.gz 
[2025-05-15 4:42:47 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[2025-05-15 4:42:47 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[2025-05-15 4:42:47 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[2025-05-15 4:42:47 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[2025-05-15 4:42:47 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2025-05-15 4:42:47 PM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2025-05-15 4:43:59 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2025-05-15 4:44:20 PM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2025-05-15 4:44:20 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2025-05-15 4:44:20 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2025-05-15 4:46:02 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2025-05-15 4:46:31 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2025-05-15 4:46:31 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[2025-05-15 4:46:31 PM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ 
[2025-05-15 4:49:06 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[2025-05-15 4:49:51 PM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ 
[2025-05-15 4:49:51 PM] Checking Existing File: 4U5T-14G421-CAH_1739451493000.TAR.GZ 
[2025-05-15 4:49:51 PM] Copying: 4U5T-14G421-CAH_1739451493000.TAR.GZ 
[2025-05-15 4:52:54 PM] Validating: 4U5T-14G421-CAH_1739451493000.TAR.GZ 
[2025-05-15 4:53:47 PM] Copied: 4U5T-14G421-CAH_1739451493000.TAR.GZ 
[2025-05-15 4:53:47 PM] Checking Existing File: 4U5T-14G421-CBH_1739452251000.TAR.GZ 
[2025-05-15 4:53:47 PM] Copying: 4U5T-14G421-CBH_1739452251000.TAR.GZ 
[2025-05-15 4:57:13 PM] Validating: 4U5T-14G421-CBH_1739452251000.TAR.GZ 
[2025-05-15 4:58:14 PM] Copied: 4U5T-14G421-CBH_1739452251000.TAR.GZ 
[2025-05-15 4:58:14 PM] Checking Existing File: 4U5T-14G421-CCH_1739452486000.TAR.GZ 
[2025-05-15 4:58:14 PM] Copying: 4U5T-14G421-CCH_1739452486000.TAR.GZ 
[2025-05-15 5:01:48 PM] Validating: 4U5T-14G421-CCH_1739452486000.TAR.GZ 
[2025-05-15 5:02:50 PM] Copied: 4U5T-14G421-CCH_1739452486000.TAR.GZ 
[2025-05-15 5:02:50 PM] Checking Existing File: 4U5T-14G421-CDH_1739454837000.TAR.GZ 
[2025-05-15 5:02:50 PM] Copying: 4U5T-14G421-CDH_1739454837000.TAR.GZ 
[2025-05-15 5:06:58 PM] Validating: 4U5T-14G421-CDH_1739454837000.TAR.GZ 
[2025-05-15 5:08:17 PM] Copied: 4U5T-14G421-CDH_1739454837000.TAR.GZ 
[2025-05-15 5:08:17 PM] Checking Existing File: 4U5T-14G421-CEH_1739455023000.TAR.GZ 
[2025-05-15 5:08:17 PM] Copying: 4U5T-14G421-CEH_1739455023000.TAR.GZ 
[2025-05-15 5:11:52 PM] Validating: 4U5T-14G421-CEH_1739455023000.TAR.GZ 
[2025-05-15 5:12:57 PM] Copied: 4U5T-14G421-CEH_1739455023000.TAR.GZ 
[2025-05-15 5:12:57 PM] Checking Existing File: 4U5T-14G421-CFH_1739455629000.TAR.GZ 
[2025-05-15 5:12:57 PM] Copying: 4U5T-14G421-CFH_1739455629000.TAR.GZ 
[2025-05-15 5:16:32 PM] Validating: 4U5T-14G421-CFH_1739455629000.TAR.GZ 
[2025-05-15 5:17:40 PM] Copied: 4U5T-14G421-CFH_1739455629000.TAR.GZ 
[2025-05-15 5:17:40 PM] Checking Existing File: 4U5T-14G421-CGH_1739455773000.TAR.GZ 
[2025-05-15 5:17:40 PM] Copying: 4U5T-14G421-CGH_1739455773000.TAR.GZ 
[2025-05-15 5:21:27 PM] Validating: 4U5T-14G421-CGH_1739455773000.TAR.GZ 
[2025-05-15 5:22:38 PM] Copied: 4U5T-14G421-CGH_1739455773000.TAR.GZ 
[2025-05-15 5:22:38 PM] Checking Existing File: 4U5T-14G421-CJH_1739456204000.TAR.GZ 
[2025-05-15 5:22:38 PM] Copying: 4U5T-14G421-CJH_1739456204000.TAR.GZ 
[2025-05-15 5:24:55 PM] Validating: 4U5T-14G421-CJH_1739456204000.TAR.GZ 
[2025-05-15 5:25:38 PM] Copied: 4U5T-14G421-CJH_1739456204000.TAR.GZ 
[2025-05-15 5:25:38 PM] Checking Existing File: 4U5T-14G421-CHH_1739455946000.TAR.GZ 
[2025-05-15 5:25:38 PM] Copying: 4U5T-14G421-CHH_1739455946000.TAR.GZ 
[2025-05-15 5:28:46 PM] Validating: 4U5T-14G421-CHH_1739455946000.TAR.GZ 
[2025-05-15 5:29:41 PM] Copied: 4U5T-14G421-CHH_1739455946000.TAR.GZ 
[2025-05-15 5:29:41 PM] Checking Existing File: 4U5T-14G422-CAP_1739450358000.TAR.GZ 
[2025-05-15 5:29:41 PM] Copying: 4U5T-14G422-CAP_1739450358000.TAR.GZ 
[2025-05-15 5:33:25 PM] Validating: 4U5T-14G422-CAP_1739450358000.TAR.GZ 
[2025-05-15 5:34:32 PM] Copied: 4U5T-14G422-CAP_1739450358000.TAR.GZ 
[2025-05-15 5:34:32 PM] Checking Existing File: 4U5T-14G422-CBP_1739456391000.TAR.GZ 
[2025-05-15 5:34:32 PM] Copying: 4U5T-14G422-CBP_1739456391000.TAR.GZ 
[2025-05-15 5:36:58 PM] Validating: 4U5T-14G422-CBP_1739456391000.TAR.GZ 
[2025-05-15 5:37:44 PM] Copied: 4U5T-14G422-CBP_1739456391000.TAR.GZ 
[2025-05-15 5:37:44 PM] Checking Existing File: 4U5T-14G422-CCP_1739456546000.TAR.GZ 
[2025-05-15 5:37:44 PM] Copying: 4U5T-14G422-CCP_1739456546000.TAR.GZ 
[2025-05-15 5:39:24 PM] Validating: 4U5T-14G422-CCP_1739456546000.TAR.GZ 
[2025-05-15 5:39:56 PM] Copied: 4U5T-14G422-CCP_1739456546000.TAR.GZ 
[2025-05-15 5:39:56 PM] Generating reformat.lst
[2025-05-15 5:39:56 PM] Generating autoinstall.lst
[2025-05-15 5:39:56 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

F150Chief · 30 May 2025 18:43

This is a Bluetooth issue with Sync, but not necessarily a Sync issue. Sync was never designed as a video player and does not support the Bluetooth codecs for playing video natively. There is no solution for this, although some folks have minimized the lag.

That said, there is a video player you can install from FMods that reportedly works well. CyanLabs does not offer support for this, however.

MikeyR · 30 May 2025 19:01

Thank you, I am not streaming video to the unit, just audio from my phone while watching a video on my phone. Before the upgrade they were synched with no lag. Tried a USB/lightening as well and no luck.

wiz043 · 30 May 2025 21:26

Did you perform a master reset after the new upload?

MikeyR · 30 May 2025 22:02

I did, but can try another one.

F150Chief · 31 May 2025 04:26

Perform a master reset on Sync.
While that is processing, go to your Bluetooth settings on your phone and delete your vehicle profile, go to the CarPlay or Android Auto settings and delete the vehicle.
REBOOT your phone. This is critical to clear the cache.
Once Sync is up and running, add your phone.
Try your video playback again.
Like I said above, Sync was not designed for this specifically. There is no mechanism to synchronize the video and audio since you are only using a BT audio codec versus an A/V codec in this scenario.

MikeyR · 1 June 2025 01:28

This appears to have worked! My CarPlay wireless dongle has a tiny lag still, but that’s probably an issue with it.

system · 3 June 2025 01:29

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.