Hi. I have a 2016 Ford C-Max Hybrid SEL. I installed the 3.4 upgrade and it was working fine and I saw that there was a Gracenotes update and I installed it, but after the restart, it shows the Ford logo, but then a black screen. I looked at other posts and tried resetting the APIM through ForScan, but nothing changed. I also tried running a test to see if any faults come up and nothing. Any Advice besides replacing it?
SYNC Region: North America & Canada
Navigation Variant: Yes
Old SYNC Version: 3.0.20204
New SYNC Version: 3.4.20220
Do you have a error message, if so what is it?
Update Method: CyanLabs Syn3 Updater
Syn3 Updater Version: 220.127.116.11
Syn3 Updater Documentation Read: Yes
Syn3 Updater Log File