Black Screen after update from Sync 3 v3.0 to v3.3 - Ford Mustang 2018

See this image:

Do you have physical access to the unit?, can you gain access and check the screen’s model?.

J is MY18 I believe, or at least it originally was. Maybe J-series is a “transition” serie between MY20 and NOT-MY20?, not sure…

Check this other thread: → Black screen after update

If in fact your screen is MY20, if you can get hand to a not MY20 screen you could complete the update.

1 Like