Bricked APIM after 3.0 to 3.4 update

nathanstephens · September 28, 2024, 12:35pm

Hi. Updating my New-To-Me Ford Kuga(2017) sync3 system. I ran the interrogator 1st, then re-inserted USB into PC. after complete, inserted into car. updating software appeared top corner. Install will complete when car next started, then black screen with no power or to USB. Can this be unbricked? I have forscan but basic knowledge. FULL STEP BY STEP would be ideal!

SYNC Region: EU

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0.19205

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
Black screen, no power to screen or USB

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.13.0.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.13.0.0
Branch: Stable
Operating System: Microsoft Windows 11 Home (2009)

PREVIOUS CONFIGURATION
Version: 3.0.19205
Region: 
Navigation: True
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Disabled / Not MY20

DESTINATION DETAILS
Mode: Drive
Model:  USB  SanDisk 3.2Gen1 USB Device
Size: 57.3GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-AT_1660763323000.TAR.GZ
GRACENOTES=4U5T-14G423-AC_1615425645000.TAR.GZ
ENH_DAB=1U5T-14G658-AH_1644006443000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
MAP=1U5T-14G421-BAK_1682464992000.TAR.GZ
MAP=1U5T-14G421-BBK_1682466740000.TAR.GZ
MAP=1U5T-14G421-BCK_1682467250000.TAR.GZ
MAP=1U5T-14G421-BDK_1682467734000.TAR.GZ
MAP=1U5T-14G421-BEK_1682467790000.TAR.GZ
MAP=1U5T-14G421-BFK_1682467908000.TAR.GZ
MAP=1U5T-14G421-BGK_1682467948000.TAR.GZ
MAP=1U5T-14G421-BHK_1682468092000.TAR.GZ
MAP=1U5T-14G421-BJK_1682469041000.TAR.GZ
MAP_LICENSE=1U5T-14G424-BM_1683133039000.TAR.GZ
VOICE_NAV=4U5T-14G422-BAK_1682464728000.TAR.GZ
VOICE_NAV=4U5T-14G422-BBK_1682464776000.TAR.GZ
VOICE_NAV=4U5T-14G422-BCK_1682464838000.TAR.GZ
VOICE_NAV=4U5T-14G422-BDK_1682464885000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.13.0.0 Stable - reformat  Mode - Sync 3.4.23188 EU

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (20)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-AT_1660763323000.TAR.GZ (1.5GB)
4U5T-14G423-AC_1615425645000.TAR.GZ (689MB)
1U5T-14G658-AH_1644006443000.TAR.GZ (57.5MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
1U5T-14G421-BAK_1682464992000.TAR.GZ (2.3GB)
1U5T-14G421-BBK_1682466740000.TAR.GZ (541.8MB)
1U5T-14G421-BCK_1682467250000.TAR.GZ (1.7GB)
1U5T-14G421-BDK_1682467734000.TAR.GZ (1.1GB)
1U5T-14G421-BEK_1682467790000.TAR.GZ (1.7GB)
1U5T-14G421-BFK_1682467908000.TAR.GZ (2.5GB)
1U5T-14G421-BGK_1682467948000.TAR.GZ (2GB)
1U5T-14G421-BHK_1682468092000.TAR.GZ (2.7GB)
1U5T-14G421-BJK_1682469041000.TAR.GZ (25.6MB)
1U5T-14G424-BM_1683133039000.TAR.GZ (1.7KB)
4U5T-14G422-BAK_1682464728000.TAR.GZ (2.3GB)
4U5T-14G422-BBK_1682464776000.TAR.GZ (2.2GB)
4U5T-14G422-BCK_1682464838000.TAR.GZ (1.7GB)
4U5T-14G422-BDK_1682464885000.TAR.GZ (2GB)

LOG
[27/09/2024 19:28:32] Selected Region: EU - Release: Sync 3.4.23188 - Map Version: F12 (2022) - EU (05 2022) (Updated Voice) 
[27/09/2024 19:28:32] Install Mode: Auto-Detect (reformat) Forced: False 
[27/09/2024 19:28:32] MY20 Protection: Disabled / Not MY20 
[27/09/2024 19:28:32] Formatting USB drive
[27/09/2024 19:28:32] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[27/09/2024 19:29:08] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[27/09/2024 19:29:08] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download) 
[27/09/2024 19:29:08] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[27/09/2024 19:29:08] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download) 
[27/09/2024 19:29:08] Checking Existing File: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[27/09/2024 19:30:08] Validated: 5U5T-14G391-AT_1660763323000.TAR.GZ (Skipping Download) 
[27/09/2024 19:30:08] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[27/09/2024 19:30:25] Validated: 4U5T-14G423-AC_1615425645000.TAR.GZ (Skipping Download) 
[27/09/2024 19:30:25] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[27/09/2024 19:30:28] Validated: 1U5T-14G658-AH_1644006443000.TAR.GZ (Skipping Download) 
[27/09/2024 19:30:28] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[27/09/2024 19:30:51] Validated: NU5T-14G381-AD_1689364279000.TAR.GZ (Skipping Download) 
[27/09/2024 19:30:51] Checking Existing File: 1U5T-14G421-BAK_1682464992000.TAR.GZ 
[27/09/2024 19:31:50] Validated: 1U5T-14G421-BAK_1682464992000.TAR.GZ (Skipping Download) 
[27/09/2024 19:31:50] Checking Existing File: 1U5T-14G421-BBK_1682466740000.TAR.GZ 
[27/09/2024 19:32:09] Validated: 1U5T-14G421-BBK_1682466740000.TAR.GZ (Skipping Download) 
[27/09/2024 19:32:09] Checking Existing File: 1U5T-14G421-BCK_1682467250000.TAR.GZ 
[27/09/2024 19:32:53] Validated: 1U5T-14G421-BCK_1682467250000.TAR.GZ (Skipping Download) 
[27/09/2024 19:32:53] Checking Existing File: 1U5T-14G421-BDK_1682467734000.TAR.GZ 
[27/09/2024 19:33:23] Validated: 1U5T-14G421-BDK_1682467734000.TAR.GZ (Skipping Download) 
[27/09/2024 19:33:23] Checking Existing File: 1U5T-14G421-BEK_1682467790000.TAR.GZ 
[27/09/2024 19:34:09] Validated: 1U5T-14G421-BEK_1682467790000.TAR.GZ (Skipping Download) 
[27/09/2024 19:34:09] Checking Existing File: 1U5T-14G421-BFK_1682467908000.TAR.GZ 
[27/09/2024 19:35:15] Validated: 1U5T-14G421-BFK_1682467908000.TAR.GZ (Skipping Download) 
[27/09/2024 19:35:15] Checking Existing File: 1U5T-14G421-BGK_1682467948000.TAR.GZ 
[27/09/2024 19:36:11] Validated: 1U5T-14G421-BGK_1682467948000.TAR.GZ (Skipping Download) 
[27/09/2024 19:36:11] Checking Existing File: 1U5T-14G421-BHK_1682468092000.TAR.GZ 
[27/09/2024 19:37:24] Validated: 1U5T-14G421-BHK_1682468092000.TAR.GZ (Skipping Download) 
[27/09/2024 19:37:24] Checking Existing File: 1U5T-14G421-BJK_1682469041000.TAR.GZ 
[27/09/2024 19:37:27] Validated: 1U5T-14G421-BJK_1682469041000.TAR.GZ (Skipping Download) 
[27/09/2024 19:37:27] Checking Existing File: 1U5T-14G424-BM_1683133039000.TAR.GZ 
[27/09/2024 19:37:27] Validated: 1U5T-14G424-BM_1683133039000.TAR.GZ (Skipping Download) 
[27/09/2024 19:37:27] Checking Existing File: 4U5T-14G422-BAK_1682464728000.TAR.GZ 
[27/09/2024 19:38:55] Validated: 4U5T-14G422-BAK_1682464728000.TAR.GZ (Skipping Download) 
[27/09/2024 19:38:55] Checking Existing File: 4U5T-14G422-BBK_1682464776000.TAR.GZ 
[27/09/2024 19:40:04] Validated: 4U5T-14G422-BBK_1682464776000.TAR.GZ (Skipping Download) 
[27/09/2024 19:40:04] Checking Existing File: 4U5T-14G422-BCK_1682464838000.TAR.GZ 
[27/09/2024 19:40:53] Validated: 4U5T-14G422-BCK_1682464838000.TAR.GZ (Skipping Download) 
[27/09/2024 19:40:53] Checking Existing File: 4U5T-14G422-BDK_1682464885000.TAR.GZ 
[27/09/2024 19:41:55] Validated: 4U5T-14G422-BDK_1682464885000.TAR.GZ (Skipping Download) 
[27/09/2024 19:41:55] Preparing USB drive
[27/09/2024 19:41:55] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[27/09/2024 19:41:55] Copying: 1u5t-14g386-cb.tar.gz 
[27/09/2024 19:41:56] Validating: 1u5t-14g386-cb.tar.gz 
[27/09/2024 19:41:56] Copied: 1u5t-14g386-cb.tar.gz 
[27/09/2024 19:41:56] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[27/09/2024 19:41:56] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[27/09/2024 19:41:56] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[27/09/2024 19:41:56] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[27/09/2024 19:41:56] Checking Existing File: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[27/09/2024 19:41:56] Copying: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[27/09/2024 19:44:42] Validating: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[27/09/2024 19:44:59] Copied: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[27/09/2024 19:44:59] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[27/09/2024 19:44:59] Copying: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[27/09/2024 19:46:14] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[27/09/2024 19:46:24] Copied: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[27/09/2024 19:46:24] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[27/09/2024 19:46:24] Copying: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[27/09/2024 19:46:30] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[27/09/2024 19:46:31] Copied: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[27/09/2024 19:46:31] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[27/09/2024 19:46:31] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ 
[27/09/2024 19:48:03] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[27/09/2024 19:48:15] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ 
[27/09/2024 19:48:15] Checking Existing File: 1U5T-14G421-BAK_1682464992000.TAR.GZ 
[27/09/2024 19:48:15] Copying: 1U5T-14G421-BAK_1682464992000.TAR.GZ 
[27/09/2024 19:51:45] Validating: 1U5T-14G421-BAK_1682464992000.TAR.GZ 
[27/09/2024 19:52:17] Copied: 1U5T-14G421-BAK_1682464992000.TAR.GZ 
[27/09/2024 19:52:17] Checking Existing File: 1U5T-14G421-BBK_1682466740000.TAR.GZ 
[27/09/2024 19:52:17] Copying: 1U5T-14G421-BBK_1682466740000.TAR.GZ 
[27/09/2024 19:52:59] Validating: 1U5T-14G421-BBK_1682466740000.TAR.GZ 
[27/09/2024 19:53:07] Copied: 1U5T-14G421-BBK_1682466740000.TAR.GZ 
[27/09/2024 19:53:07] Checking Existing File: 1U5T-14G421-BCK_1682467250000.TAR.GZ 
[27/09/2024 19:53:07] Copying: 1U5T-14G421-BCK_1682467250000.TAR.GZ 
[27/09/2024 19:55:52] Validating: 1U5T-14G421-BCK_1682467250000.TAR.GZ 
[27/09/2024 19:56:16] Copied: 1U5T-14G421-BCK_1682467250000.TAR.GZ 
[27/09/2024 19:56:16] Checking Existing File: 1U5T-14G421-BDK_1682467734000.TAR.GZ 
[27/09/2024 19:56:16] Copying: 1U5T-14G421-BDK_1682467734000.TAR.GZ 
[27/09/2024 19:57:47] Validating: 1U5T-14G421-BDK_1682467734000.TAR.GZ 
[27/09/2024 19:58:03] Copied: 1U5T-14G421-BDK_1682467734000.TAR.GZ 
[27/09/2024 19:58:03] Checking Existing File: 1U5T-14G421-BEK_1682467790000.TAR.GZ 
[27/09/2024 19:58:03] Copying: 1U5T-14G421-BEK_1682467790000.TAR.GZ 
[27/09/2024 20:00:20] Validating: 1U5T-14G421-BEK_1682467790000.TAR.GZ 
[27/09/2024 20:00:44] Copied: 1U5T-14G421-BEK_1682467790000.TAR.GZ 
[27/09/2024 20:00:44] Checking Existing File: 1U5T-14G421-BFK_1682467908000.TAR.GZ 
[27/09/2024 20:00:44] Copying: 1U5T-14G421-BFK_1682467908000.TAR.GZ 
[27/09/2024 20:04:02] Validating: 1U5T-14G421-BFK_1682467908000.TAR.GZ 
[27/09/2024 20:04:37] Copied: 1U5T-14G421-BFK_1682467908000.TAR.GZ 
[27/09/2024 20:04:37] Checking Existing File: 1U5T-14G421-BGK_1682467948000.TAR.GZ 
[27/09/2024 20:04:37] Copying: 1U5T-14G421-BGK_1682467948000.TAR.GZ 
[27/09/2024 20:07:35] Validating: 1U5T-14G421-BGK_1682467948000.TAR.GZ 
[27/09/2024 20:08:06] Copied: 1U5T-14G421-BGK_1682467948000.TAR.GZ 
[27/09/2024 20:08:06] Checking Existing File: 1U5T-14G421-BHK_1682468092000.TAR.GZ 
[27/09/2024 20:08:06] Copying: 1U5T-14G421-BHK_1682468092000.TAR.GZ 
[27/09/2024 20:11:58] Validating: 1U5T-14G421-BHK_1682468092000.TAR.GZ 
[27/09/2024 20:12:37] Copied: 1U5T-14G421-BHK_1682468092000.TAR.GZ 
[27/09/2024 20:12:37] Checking Existing File: 1U5T-14G421-BJK_1682469041000.TAR.GZ 
[27/09/2024 20:12:37] Copying: 1U5T-14G421-BJK_1682469041000.TAR.GZ 
[27/09/2024 20:12:39] Validating: 1U5T-14G421-BJK_1682469041000.TAR.GZ 
[27/09/2024 20:12:39] Copied: 1U5T-14G421-BJK_1682469041000.TAR.GZ 
[27/09/2024 20:12:39] Checking Existing File: 1U5T-14G424-BM_1683133039000.TAR.GZ 
[27/09/2024 20:12:39] Copying: 1U5T-14G424-BM_1683133039000.TAR.GZ 
[27/09/2024 20:12:40] Validating: 1U5T-14G424-BM_1683133039000.TAR.GZ 
[27/09/2024 20:12:40] Copied: 1U5T-14G424-BM_1683133039000.TAR.GZ 
[27/09/2024 20:12:40] Checking Existing File: 4U5T-14G422-BAK_1682464728000.TAR.GZ 
[27/09/2024 20:12:40] Copying: 4U5T-14G422-BAK_1682464728000.TAR.GZ 
[27/09/2024 20:15:51] Validating: 4U5T-14G422-BAK_1682464728000.TAR.GZ 
[27/09/2024 20:16:23] Copied: 4U5T-14G422-BAK_1682464728000.TAR.GZ 
[27/09/2024 20:16:23] Checking Existing File: 4U5T-14G422-BBK_1682464776000.TAR.GZ 
[27/09/2024 20:16:23] Copying: 4U5T-14G422-BBK_1682464776000.TAR.GZ 
[27/09/2024 20:20:17] Validating: 4U5T-14G422-BBK_1682464776000.TAR.GZ 
[27/09/2024 20:20:51] Copied: 4U5T-14G422-BBK_1682464776000.TAR.GZ 
[27/09/2024 20:20:51] Checking Existing File: 4U5T-14G422-BCK_1682464838000.TAR.GZ 
[27/09/2024 20:20:51] Copying: 4U5T-14G422-BCK_1682464838000.TAR.GZ 
[27/09/2024 20:23:50] Validating: 4U5T-14G422-BCK_1682464838000.TAR.GZ 
[27/09/2024 20:24:14] Copied: 4U5T-14G422-BCK_1682464838000.TAR.GZ 
[27/09/2024 20:24:14] Checking Existing File: 4U5T-14G422-BDK_1682464885000.TAR.GZ 
[27/09/2024 20:24:14] Copying: 4U5T-14G422-BDK_1682464885000.TAR.GZ 
[27/09/2024 20:26:59] Validating: 4U5T-14G422-BDK_1682464885000.TAR.GZ 
[27/09/2024 20:27:28] Copied: 4U5T-14G422-BDK_1682464885000.TAR.GZ 
[27/09/2024 20:27:28] Generating reformat.lst
[27/09/2024 20:27:28] Generating autoinstall.lst
[27/09/2024 20:27:28] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

bill32399 · September 28, 2024, 4:27pm

Sounds like your APIM was replaced at some point with a 2020+ one. We’ll need the Part number to know if it can be fixed.

SaNdMaN · September 29, 2024, 12:44pm

Agreed.

Since you have forscan, share the APIM’s model with us since it should be read through forscan

nathanstephens · September 29, 2024, 1:01pm

How do I find the APIM model via Forscan please?

SaNdMaN · September 29, 2024, 1:03pm

I won’t be able to assist since I’m not a forscan user, so play around to see what you find. You may need to read all modules … information should be located in this menu:

nathanstephens · September 29, 2024, 6:10pm

I tried with Forscan today and it doesnt show the APIM model on there so will need to physically remove it tomorrow.

nathanstephens · September 30, 2024, 3:50pm

Ive managed to get the part number via forscan. Image attached

SaNdMaN · September 30, 2024, 4:47pm

Thanks.

APIM JR3T-14G371-FFB is MY20, so the reformat killed it.

Your options are:

replace de APIM
try recovering it with GitHub - bigunclemax/sync3flash: Ford Sync 3 reformat flash tool (requires knowledge and some equipment)

nathanstephens · September 30, 2024, 4:58pm

Replacement looks the easier option.

What replacement module am I better off looking for? Its a 2017 Kuga ST-Line.

Thanks

SaNdMaN · September 30, 2024, 5:08pm

If you do not want to think about things, I would avoid MY20 hardware so you will be able to reformat it should you need/want to… (*)

So a K series should be ok, J as well… A K series is newer…

Make sure to double check it’s not MY20 before purchasing, you can check it with Syn3Updater or via the hardware db…

(*) You can reformat MY20 hardware, but not with Syn3Updater

nathanstephens · September 30, 2024, 5:33pm

So when you say ‘K’ series, basically the first letter of the part number being ‘K’? Assuming they are all programmable to suit my cars features?

SaNdMaN · September 30, 2024, 8:51pm

Yes, the serie’s determined by the first letter of the model number… But beware that the are J series APIM that are MY20, even though it makes no sense from the naming conversion, Ford started pushing out J series replacement APIMs that in fact have MY20 hardware… (Ford’s logic)
So, check before purchasing.

And yes, generally speaking you can configure the new APIM with your current asbuilt.
I know there are some things that are very specific and needs specific calibrations, but since your unit is running 3.0 I think it would not matter (but I’m no specialist).

Since your current APIM can be read, you can save your current APIM ASBUILT and then flash those onto the new APIM. And also, you can retrieve your ASBUILT from Ford’s servers with your VIN as well…

system · October 2, 2024, 8:52pm

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