Cant get car to update from 1.0.15139 to 2.2

Ford SYNC 3 Support CyanLabs Update Support
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1

Hey guys im trying to get my 2016 Focus ST updated from 1.0.15139 to 2.2 I tried doing it from the offical ford website and it just sat on installingfor over an hour. So I downloaded the tool from this website and noticed under the tools section that there is an option to create a 2.2 update drive for cars having issues going directly to 3.3. Ive also read on here that in order to get carplay to work you need to update to 2.2 first then go to 3.3. I used that tool and had the usb in my car for over an hour with the same issue. Now I ran the interrigator and im getting this error: https://imgur.com/9PMu5I4 Once I click past it I just see this: https://imgur.com/LMVhFmx . Can anyone please help me ive been pulling my hair out trying to do this for the last week and have no idea what im doing wrong. Am I just not waiting long enough? Its a big update I have navigation so the direct update files from ford were around 14 gigs. Another question is do I really need to have the ENGINE on and running??! Why is that a thing? Can I not just hook my car up to a battery charger and leave the ignition on?

SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 1.0.15139

New SYNC Version: 1.0.15139

Do you have a error message, if so what is it?
I couldnt see exactly what the error was but one time for a second an error had shown up… I couldnt see it in time though im attempting to recreate.

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.13.3.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

    CYANLABS - SYN3 UPDATER - V2.13.3.0
  Branch: Stable
  Operating System: Microsoft Windows 11 Pro (2009)
  
  PREVIOUS CONFIGURATION
  Version: 1.0.15139
  Region: NA
  Navigation: True
  Install Mode: Auto-Detect (autoinstall)
  Install Mode Overridden: False
  My20 Protection Enabled: Disabled / Not MY20
  
  DESTINATION DETAILS
  Mode: Drive
  Model: SanDisk Cruzer Blade USB Device
  Size: 
  FileSystem: exFAT
  Partition Type: MBR
  
  AUTOINSTALL.LST
  ; CyanLabs Syn3Updater 2.13.3.0 Stable - Autoinstall Mode - Upgrade to 2.2 
  
  [SYNCGen3.0_ALL_PRODUCT]
  Item1 = APPS - HN1T-14G381-SA_64817.tar.gz
  Open1 = SyncMyRide\HN1T-14G381-SA_64817.tar.gz
  Options = AutoInstall
  
  
  FILES (1)
  HN1T-14G381-SA_64817.tar.gz (460MB)
  
  LOG
  [6/25/2025 12:15:51 AM] Selected Region:  - Release: Upgrade to 2.2 - Map Version:  
  [6/25/2025 12:15:51 AM] Install Mode: Auto-Detect (autoinstall) Forced: False 
  [6/25/2025 12:15:51 AM] MY20 Protection: Disabled / Not MY20 
  [6/25/2025 12:15:51 AM] Formatting USB drive
  [6/25/2025 12:15:51 AM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
  [6/25/2025 12:15:57 AM] Checking Existing File: HN1T-14G381-SA_64817.tar.gz 
  [6/25/2025 12:15:58 AM] Validated: HN1T-14G381-SA_64817.tar.gz (Skipping Download) 
  [6/25/2025 12:15:58 AM] Preparing USB drive
  [6/25/2025 12:15:58 AM] Checking Existing File: HN1T-14G381-SA_64817.tar.gz 
  [6/25/2025 12:15:59 AM] HN1T-14G381-SA_64817.tar.gz exists and validated successfully, skipping copy 
  [6/25/2025 12:15:59 AM] Generating Autoinstall.lst
  [6/25/2025 12:15:59 AM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!
2

Let’s start with the 2.2 piece.

  1. Is anything plugged into the other USB port even just a charging cable?
  2. Have you tried the other port on the off chance the port is worn.
  3. What error do you get when trying to run the 2.2 install?
  4. Have you replaced the USB media hub with a true Ford part (you have to replace it for Car Play functionality even if you stay in the 3.0.x family)?
3

Thanks for the reply,
Nothing is plugged into the other ports in the car. I have also tried both ports in the car with no success.
I also haven’t replaced the usb yet due to the fact that I can’t get it to update. I was planning on upgrading the usb once I could get a successful update.

It’s my brothers car and I don’t have direct access to it as he’s at work. I’m going to just retry the same 2.2 update tool and see if I can reproduce the error code and get it noted down.

By any chance do you know if the engine needs to be running? I was hoping to just hook up the car to a charger and leave the ignition on.

4

The car does not need to be running but you need more than a trickle charger hooked to the battery. Also make sure if the car has an “auto off” feature that it is disabled.

5

Not true. You can reformat the APIM from any version prior to Sync 3.4. Carplay will work fine with the update USB hub, which you will need.