Can't update my South America maps

Ford SYNC 3 Support
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1

I have a 2020 Ecosport. I have already updated Sync to the latest version (3.4.23188), but the software does not show me to update the maps, only to keep the existing ones. My region is ANZ. If I uncheck to edit the advanced options, map version 2.22 appears in the list, but it only formats the pendrive, without doing any downloading. Are the map updates for this region unavailable?

SYNC Region: ANZ

Navigation Variant: Nav

Manufacturer Year: MY20

Install Type: OEM

Old SYNC Version: 3.3.18201

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.12.5.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

no log
2

Thats because the most recent are still 2.22 for your area. 2.23 has only been released in North America at this point.

3

OK, but it doesn’t let me update to 2.22. My maps still in SA 1.17

error2
error21075×486 124 KB

4

Check your settings or restart the app. I show it…

image
image1129×604 138 KB

5

I tried restarting the app and changing settings.

error3
error31364×650 208 KB

error4
error41364×728 229 KB

error5
error51362×730 131 KB

6

Read the instructions → Basic Usage - CyanLabs

7

I have an Ecosport Titanium 2018 in Brazil, and I’m also waiting for 2.23 map for South America. I hope it will be released soon.