I have a sync devices with version of 3.4.21098, it is updated from sync 3.0 using our app. for now, I want to update to newest 3.4.23188 and see if it resolve carplay related issue.
I created the USB drive with the app using autoinstall mode, and plug it to my car before I start the engine, then I start the engine the screen shows “updating system software…”. But after a long time past, it still keep the same with no reboot or any further notice. I restart my car and check the system version, it still keep 3.4.21098 and update failed.
the ways I tried but not work: 1. using different USB drive, not work; 2. using force reformat mode, not work and prompt Error PKG_ERR04;
SYNC Region: CN
Navigation Variant: Non Nav
Manufacturer Year: Pre MY20
Install Type: OEM
Old SYNC Version: 3.4.21098
New SYNC Version: 3.4.23188
Do you have a error message, if so what is it?
When I using reformat mode, there is error code PKG_ERR04; no error in autoinstall mode
Update Method: CyanLabs Syn3 Updater
Syn3 Updater Version: 2.11.10
Syn3 Updater Documentation Read: yes
Syn3 Updater Log File
CYANLABS - SYN3 UPDATER - V2.11.10.0
Branch: Stable
Operating System: Microsoft Windows 10 专业版 (2009)
PREVIOUS CONFIGURATION
Version: 3.4.21098
Region: CN
Navigation: False
Install Mode: 自动选择 (autoinstall)
Install Mode Overridden: False
My20 Protection Enabled: Disabled / Not MY20
DESTINATION DETAILS
Mode: Drive
Model: SanDisk Ultra USB 3.0 USB Device
Size: 28.6GB
FileSystem: exFAT
Partition Type: MBR
AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.11.10.0 Stable - Autoinstall Mode - Sync 3.4.23188 CN
[SYNCGen3.0_ALL_PRODUCT]
Item1 = VOICE - 5U5T-14G391-BS_1660772122000.TAR.GZ
Open1 = SyncMyRide\5U5T-14G391-BS_1660772122000.TAR.GZ
Item2 = GRACENOTES - 4U5T-14G423-BC_1615425978000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G423-BC_1615425978000.TAR.GZ
Item3 = APPS - NU5T-14G381-AD_1689364279000.TAR.GZ
Open3 = SyncMyRide\NU5T-14G381-AD_1689364279000.TAR.GZ
Options = AutoInstall
FILES (3)
5U5T-14G391-BS_1660772122000.TAR.GZ (1.4GB)
4U5T-14G423-BC_1615425978000.TAR.GZ (927.5MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
LOG
[2023/8/29 18:43:50] Selected Region: CN - Release: Sync 3.4.23188 - Map Version: Non Nav APIM
[2023/8/29 18:43:50] Install Mode: 自动选择 (autoinstall) Forced: False
[2023/8/29 18:43:50] MY20 Protection: Disabled / Not MY20
[2023/8/29 18:43:50] Checking Existing File: 5U5T-14G391-BS_1660772122000.TAR.GZ
[2023/8/29 18:43:50] Validate: 5U5T-14G391-BS_1660772122000.TAR.GZ (Failed!, Downloading)
[2023/8/29 18:43:50] Downloading: 5U5T-14G391-BS_1660772122000.TAR.GZ
[2023/8/29 18:44:52] Validating: 5U5T-14G391-BS_1660772122000.TAR.GZ
[2023/8/29 18:45:00] Downloaded: 5U5T-14G391-BS_1660772122000.TAR.GZ
[2023/8/29 18:45:00] Checking Existing File: 4U5T-14G423-BC_1615425978000.TAR.GZ
[2023/8/29 18:45:05] Validated: 4U5T-14G423-BC_1615425978000.TAR.GZ (Skipping Download)
[2023/8/29 18:45:05] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[2023/8/29 18:45:05] Downloading: NU5T-14G381-AD_1689364279000.TAR.GZ
[2023/8/29 18:45:38] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[2023/8/29 18:45:42] Downloaded: NU5T-14G381-AD_1689364279000.TAR.GZ
[2023/8/29 18:45:43] Preparing USB drive
[2023/8/29 18:45:43] Checking Existing File: 5U5T-14G391-BS_1660772122000.TAR.GZ
[2023/8/29 18:45:43] Copying: 5U5T-14G391-BS_1660772122000.TAR.GZ
[2023/8/29 18:46:29] Validating: 5U5T-14G391-BS_1660772122000.TAR.GZ
[2023/8/29 18:46:43] Copied: 5U5T-14G391-BS_1660772122000.TAR.GZ
[2023/8/29 18:46:43] Checking Existing File: 4U5T-14G423-BC_1615425978000.TAR.GZ
[2023/8/29 18:46:43] Copying: 4U5T-14G423-BC_1615425978000.TAR.GZ
[2023/8/29 18:47:39] Validating: 4U5T-14G423-BC_1615425978000.TAR.GZ
[2023/8/29 18:47:47] Copied: 4U5T-14G423-BC_1615425978000.TAR.GZ
[2023/8/29 18:47:47] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[2023/8/29 18:47:47] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ
[2023/8/29 18:48:40] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[2023/8/29 18:48:48] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ
[2023/8/29 18:48:48] Generating Autoinstall.lst
[2023/8/29 18:48:48] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!