Cleaning memory

Ford SYNC 3 Support
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1

When I try to update my Mustang to the EU region maps I received MEM_ERR01 error. The interrogator log shows that I have only 1.4G of memory free. How can I clean memory from unnecessary installed packages

SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: MY20

Install Type: OEM

Old SYNC Version: 3.4.20188

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
MEM_ERR01

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.12.4.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.12.4.0
Branch: Stable
Operating System: Microsoft Windows 11 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3.4.23188
Region: EU
Navigation: True
Install Mode: Auto-Detect (autoinstall)
Install Mode Overridden: False
My20 Protection Enabled: Enabled

DESTINATION DETAILS
Mode: Drive
Model: Flash UDisk 3.0 USB Device
Size: 1.9TB
FileSystem: exFAT
Partition Type: MBR

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.12.4.0 Stable - Autoinstall Mode - Sync 3.4.23188 EU

[SYNCGen3.0_3.0.1_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = MAP_LICENSE - 1U5T-14G424-BM_1683133039000.TAR.GZ
Open2 = SyncMyRide\1U5T-14G424-BM_1683133039000.TAR.GZ
Item3 = MAP - 1U5T-14G421-BHK_1682468092000.TAR.GZ
Open3 = SyncMyRide\1U5T-14G421-BHK_1682468092000.TAR.GZ
Item4 = APPS - NU5T-14G381-AD_1689364279000.TAR.GZ
Open4 = SyncMyRide\NU5T-14G381-AD_1689364279000.TAR.GZ
Item5 = ENH_DAB - 1U5T-14G658-AH_1644006443000.TAR.GZ
Open5 = SyncMyRide\1U5T-14G658-AH_1644006443000.TAR.GZ
Options = AutoInstall

[SYNCGen3.0_3.0.1]
Item1 = VOICE_NAV - 4U5T-14G422-BAK_1682464728000.TAR.GZ
Open1 = SyncMyRide\4U5T-14G422-BAK_1682464728000.TAR.GZ
Item2 = GRACENOTES - 4U5T-14G423-AC_1615425645000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G423-AC_1615425645000.TAR.GZ
Item3 = MAP - 1U5T-14G421-BBK_1682466740000.TAR.GZ
Open3 = SyncMyRide\1U5T-14G421-BBK_1682466740000.TAR.GZ
Options = AutoInstall, Include, Transaction

[SYNCGen3.0_ALL]
Item1 = MAP - 1U5T-14G421-BAK_1682464992000.TAR.GZ
Open1 = SyncMyRide\1U5T-14G421-BAK_1682464992000.TAR.GZ
Item2 = VOICE - 5U5T-14G391-AT_1660763323000.TAR.GZ
Open2 = SyncMyRide\5U5T-14G391-AT_1660763323000.TAR.GZ
Options = Delay, Include, Transaction


FILES (10)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-AT_1660763323000.TAR.GZ (1.5GB)
4U5T-14G423-AC_1615425645000.TAR.GZ (689MB)
1U5T-14G658-AH_1644006443000.TAR.GZ (57.5MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
1U5T-14G424-BM_1683133039000.TAR.GZ (1.7KB)
1U5T-14G421-BAK_1682464992000.TAR.GZ (2.3GB)
1U5T-14G421-BBK_1682466740000.TAR.GZ (541.8MB)
1U5T-14G421-BHK_1682468092000.TAR.GZ (2.7GB)
4U5T-14G422-BAK_1682464728000.TAR.GZ (2.3GB)

LOG
[18/01/2024 11:37:43] Selected Region: EU - Release: Sync 3.4.23188 - Map Version: EU - 2024-01-18 - 1705569671 
[18/01/2024 11:37:43] Install Mode: Auto-Detect (autoinstall) Forced: False 
[18/01/2024 11:37:43] MY20 Protection: Enabled 
[18/01/2024 11:37:43] Formatting USB drive
[18/01/2024 11:37:43] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[18/01/2024 11:37:50] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[18/01/2024 11:37:50] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download) 
[18/01/2024 11:37:50] Checking Existing File: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[18/01/2024 11:37:57] Validated: 5U5T-14G391-AT_1660763323000.TAR.GZ (Skipping Download) 
[18/01/2024 11:37:57] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[18/01/2024 11:37:59] Validated: 4U5T-14G423-AC_1615425645000.TAR.GZ (Skipping Download) 
[18/01/2024 11:37:59] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[18/01/2024 11:37:59] Validated: 1U5T-14G658-AH_1644006443000.TAR.GZ (Skipping Download) 
[18/01/2024 11:37:59] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[18/01/2024 11:38:02] Validated: NU5T-14G381-AD_1689364279000.TAR.GZ (Skipping Download) 
[18/01/2024 11:38:02] Checking Existing File: 1U5T-14G424-BM_1683133039000.TAR.GZ 
[18/01/2024 11:38:02] Validated: 1U5T-14G424-BM_1683133039000.TAR.GZ (Skipping Download) 
[18/01/2024 11:38:02] Checking Existing File: 1U5T-14G421-BAK_1682464992000.TAR.GZ 
[18/01/2024 11:38:11] Validated: 1U5T-14G421-BAK_1682464992000.TAR.GZ (Skipping Download) 
[18/01/2024 11:38:11] Checking Existing File: 1U5T-14G421-BBK_1682466740000.TAR.GZ 
[18/01/2024 11:38:13] Validated: 1U5T-14G421-BBK_1682466740000.TAR.GZ (Skipping Download) 
[18/01/2024 11:38:13] Checking Existing File: 1U5T-14G421-BHK_1682468092000.TAR.GZ 
[18/01/2024 11:38:24] Validated: 1U5T-14G421-BHK_1682468092000.TAR.GZ (Skipping Download) 
[18/01/2024 11:38:24] Checking Existing File: 4U5T-14G422-BAK_1682464728000.TAR.GZ 
[18/01/2024 11:38:33] Validated: 4U5T-14G422-BAK_1682464728000.TAR.GZ (Skipping Download) 
[18/01/2024 11:38:33] Preparing USB drive
[18/01/2024 11:38:33] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[18/01/2024 11:38:33] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[18/01/2024 11:38:33] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[18/01/2024 11:38:33] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[18/01/2024 11:38:33] Checking Existing File: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[18/01/2024 11:38:33] Copying: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[18/01/2024 11:41:43] Validating: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[18/01/2024 11:43:14] Copied: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[18/01/2024 11:43:14] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[18/01/2024 11:43:14] Copying: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[18/01/2024 11:44:40] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[18/01/2024 11:45:19] Copied: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[18/01/2024 11:45:19] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[18/01/2024 11:45:19] Copying: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[18/01/2024 11:45:27] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[18/01/2024 11:45:30] Copied: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[18/01/2024 11:45:30] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[18/01/2024 11:45:30] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ 
[18/01/2024 11:47:15] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[18/01/2024 11:48:04] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ 
[18/01/2024 11:48:04] Checking Existing File: 1U5T-14G424-BM_1683133039000.TAR.GZ 
[18/01/2024 11:48:04] Copying: 1U5T-14G424-BM_1683133039000.TAR.GZ 
[18/01/2024 11:48:04] Validating: 1U5T-14G424-BM_1683133039000.TAR.GZ 
[18/01/2024 11:48:04] Copied: 1U5T-14G424-BM_1683133039000.TAR.GZ 
[18/01/2024 11:48:04] Checking Existing File: 1U5T-14G421-BAK_1682464992000.TAR.GZ 
[18/01/2024 11:48:04] Copying: 1U5T-14G421-BAK_1682464992000.TAR.GZ 
[18/01/2024 11:52:50] Validating: 1U5T-14G421-BAK_1682464992000.TAR.GZ 
[18/01/2024 11:55:07] Copied: 1U5T-14G421-BAK_1682464992000.TAR.GZ 
[18/01/2024 11:55:07] Checking Existing File: 1U5T-14G421-BBK_1682466740000.TAR.GZ 
[18/01/2024 11:55:07] Copying: 1U5T-14G421-BBK_1682466740000.TAR.GZ 
[18/01/2024 11:56:11] Validating: 1U5T-14G421-BBK_1682466740000.TAR.GZ 
[18/01/2024 11:56:42] Copied: 1U5T-14G421-BBK_1682466740000.TAR.GZ 
[18/01/2024 11:56:42] Checking Existing File: 1U5T-14G421-BHK_1682468092000.TAR.GZ 
[18/01/2024 11:56:42] Copying: 1U5T-14G421-BHK_1682468092000.TAR.GZ 
[18/01/2024 12:02:13] Validating: 1U5T-14G421-BHK_1682468092000.TAR.GZ 
[18/01/2024 12:04:52] Copied: 1U5T-14G421-BHK_1682468092000.TAR.GZ 
[18/01/2024 12:04:52] Checking Existing File: 4U5T-14G422-BAK_1682464728000.TAR.GZ 
[18/01/2024 12:04:52] Copying: 4U5T-14G422-BAK_1682464728000.TAR.GZ 
[18/01/2024 12:09:35] Validating: 4U5T-14G422-BAK_1682464728000.TAR.GZ 
[18/01/2024 12:11:52] Copied: 4U5T-14G422-BAK_1682464728000.TAR.GZ 
[18/01/2024 12:11:52] Generating Autoinstall.lst
[18/01/2024 12:11:52] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!
2

It sounds like your APIM is the US version(32Gb) and does not have enough memory for EU maps(64Gb). You need to install a cut down version of the maps or replace the APIM with an EU version that has the memory.

Did you import this vehicle?

3

From now on, center all the information on this thread… You have written a lot of stuff in different places, it’s really hard for people to keep tracks of things and help you like that…

You sent this before, which is the output for the interrogator log:

Partition Type = Free / Total
/fs/sd/MAP/ = 12M / 1.6G
/fs/sd/MAP/ = 12M / 1.5G
/fs/sd/MAP/ = 9.9M / 1.4G
/fs/sd/MAP/ = 2.9M / 982M
/fs/sd/MAP/ = 8.3M / 1.3G
/fs/sd/MAP/ = 14M / 1.8G
/fs/sd/MAP/ = 17M / 1.7G
/fs/sd/MAP/ = 15M / 2.9G
/fs/sd/MAP/ = 21M / 3.8G
/fs/sd/MAP/ = 4.5M / 3.3G
/fs/sd/MAP/ = 6.2M / 1.3G
/fs/Nuance/ = 3.2M / 465M
/fs/rwdata/ = 921M / 1.2G
/fs/rwdata/quip/ = 35M / 35M
/fs/rwdata/quip/ = 90M / 90M
/fs/mp/ = 84M / 1.4G
/fs/mp/resources = 332K / 72M
/fs/images/ = 1.4G / 25G

Installed Packages
1U5T-14G421-BAK
1U5T-14G421-BBK
1U5T-14G421-BFK
1U5T-14G421-BGK
1U5T-14G421-BHK
5U5T-14G391-CS
4U5T-14G421-CAF
1U5T-14G658-AH
4U5T-14G424-CF
4U5T-14G421-CBF
4U5T-14G421-CCF
4U5T-14G421-CDF
4U5T-14G421-CFF
4U5T-14G421-CGF
4U5T-14G421-CHF
4U5T-14G421-CJF

That shows that you filled up the NA APIM with EU MAPS without deleting the NA MAPS.

Cyanlabs does not support changing regions, but you will find relevant information in the quoted thread:

From the top of that tutorial:

Your vehicle is MY20, so you can’t do that tutorial as it is, since you can’t use Syn3updater to reformat the unit.

You normally can’t delete maps from the unit without reformatting it, so you are stuck.
If you need to make a little room , you can delete gracenotes and install the small voice package (I’ve told you this already), but that won’t fix the issue.

What you need to do is to research FMODS. If you jailbreak the unit you will be able to delete NA maps and install a custom cutdown map release that will fil your APIM. In fact, if the unit is jailbroken you could even reformat the unit with FMOD’s universal reformat package. Then you need to reprogram stuff like the tutorial says.

But since Cyanlabs does not support changing regions, from Cyanlabs and Syn3updater’s perspective you can’t do anything else, hence I’m marking this thread as solved.

1 Like
4

Thank you for the reminder.

5

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