Download failing at about 23min. Error in 4U5T-14G422-CCM_1682463747000. TAR.GZ : PKG_ERR03

Alex2xk · June 25, 2023, 9:47pm

Followed all instructions and went to install in vehicle usb port under radio screen. Tried multiple times. Always fails around the 23:30 mark. Any insight is appreciated.

SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0.20204

New SYNC Version: 3.4.23088

Do you have a error message, if so what is it?
Error in 4U5T-14G422-CCM_1682463747000. TAR.GZ : PKG_ERR03

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.11.10.0(stable)

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.11.10.0
Branch: Stable
Operating System: Microsoft Windows 11 Home (2009)

PREVIOUS CONFIGURATION
Version: 3.0.20204
Region: NA
Navigation: True
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: General USB Flash Disk USB Device
Size: 116.1GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=NU5T-14G381-AC_1682460957000.TAR.GZ
MAP=4U5T-14G421-CJF_1682462901000.TAR.GZ
MAP=4U5T-14G421-CHF_1682462859000.TAR.GZ
MAP=4U5T-14G421-CFF_1682462169000.TAR.GZ
MAP=4U5T-14G421-CGF_1682462518000.TAR.GZ
MAP=4U5T-14G421-CEF_1682461522000.TAR.GZ
MAP=4U5T-14G421-CDF_1682463264000.TAR.GZ
MAP=4U5T-14G421-CCF_1682461368000.TAR.GZ
MAP=4U5T-14G421-CBF_1682461295000.TAR.GZ
MAP=4U5T-14G421-CAF_1682461100000.TAR.GZ
MAP_LICENSE=4U5T-14G424-CF_1682464057000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAM_1682463335000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBM_1682463581000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCM_1682463747000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.11.10.0 Stable - reformat  Mode - Sync 3.4.23088 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (17)
1u5t-14g386-cb.tar.gz (8.5MB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AC_1682460957000.TAR.GZ (869.8MB)
4U5T-14G421-CJF_1682462901000.TAR.GZ (693.3MB)
4U5T-14G421-CHF_1682462859000.TAR.GZ (1006.4MB)
4U5T-14G421-CFF_1682462169000.TAR.GZ (1.1GB)
4U5T-14G421-CGF_1682462518000.TAR.GZ (1.1GB)
4U5T-14G421-CEF_1682461522000.TAR.GZ (1.1GB)
4U5T-14G421-CDF_1682463264000.TAR.GZ (1.3GB)
4U5T-14G421-CCF_1682461368000.TAR.GZ (1.1GB)
4U5T-14G421-CBF_1682461295000.TAR.GZ (1.1GB)
4U5T-14G421-CAF_1682461100000.TAR.GZ (1002.3MB)
4U5T-14G424-CF_1682464057000.TAR.GZ (1.6KB)
4U5T-14G422-CAM_1682463335000.TAR.GZ (1.2GB)
4U5T-14G422-CBM_1682463581000.TAR.GZ (784.2MB)
4U5T-14G422-CCM_1682463747000.TAR.GZ (536MB)

LOG
[6/25/2023 12:49:41 PM] Selected Region: NA - Release: Sync 3.4.23088 - Map Version: 2.22 (2022) - NA (06 2022) (Updated Voice) 
[6/25/2023 12:49:41 PM] Install Mode: Auto-Detect (reformat) Forced: False 
[6/25/2023 12:49:41 PM] MY20 Protection: Auto-Detect 
[6/25/2023 12:49:41 PM] Formatting USB drive
[6/25/2023 12:49:41 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[6/25/2023 12:49:49 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[6/25/2023 12:49:49 PM] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download) 
[6/25/2023 12:49:49 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[6/25/2023 12:49:50 PM] Validated: 5U5T-14G391-CS_1660783942000.TAR.GZ (Skipping Download) 
[6/25/2023 12:49:50 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[6/25/2023 12:49:51 PM] Validated: 4U5T-14G423-CC_1615429225000.TAR.GZ (Skipping Download) 
[6/25/2023 12:49:51 PM] Checking Existing File: NU5T-14G381-AC_1682460957000.TAR.GZ 
[6/25/2023 12:49:53 PM] Validated: NU5T-14G381-AC_1682460957000.TAR.GZ (Skipping Download) 
[6/25/2023 12:49:53 PM] Checking Existing File: 4U5T-14G421-CJF_1682462901000.TAR.GZ 
[6/25/2023 12:49:55 PM] Validated: 4U5T-14G421-CJF_1682462901000.TAR.GZ (Skipping Download) 
[6/25/2023 12:49:55 PM] Checking Existing File: 4U5T-14G421-CHF_1682462859000.TAR.GZ 
[6/25/2023 12:49:57 PM] Validated: 4U5T-14G421-CHF_1682462859000.TAR.GZ (Skipping Download) 
[6/25/2023 12:49:57 PM] Checking Existing File: 4U5T-14G421-CFF_1682462169000.TAR.GZ 
[6/25/2023 12:50:00 PM] Validated: 4U5T-14G421-CFF_1682462169000.TAR.GZ (Skipping Download) 
[6/25/2023 12:50:00 PM] Checking Existing File: 4U5T-14G421-CGF_1682462518000.TAR.GZ 
[6/25/2023 12:50:03 PM] Validated: 4U5T-14G421-CGF_1682462518000.TAR.GZ (Skipping Download) 
[6/25/2023 12:50:03 PM] Checking Existing File: 4U5T-14G421-CEF_1682461522000.TAR.GZ 
[6/25/2023 12:50:05 PM] Validated: 4U5T-14G421-CEF_1682461522000.TAR.GZ (Skipping Download) 
[6/25/2023 12:50:05 PM] Checking Existing File: 4U5T-14G421-CDF_1682463264000.TAR.GZ 
[6/25/2023 12:50:09 PM] Validated: 4U5T-14G421-CDF_1682463264000.TAR.GZ (Skipping Download) 
[6/25/2023 12:50:09 PM] Checking Existing File: 4U5T-14G421-CCF_1682461368000.TAR.GZ 
[6/25/2023 12:50:12 PM] Validated: 4U5T-14G421-CCF_1682461368000.TAR.GZ (Skipping Download) 
[6/25/2023 12:50:12 PM] Checking Existing File: 4U5T-14G421-CBF_1682461295000.TAR.GZ 
[6/25/2023 12:50:15 PM] Validated: 4U5T-14G421-CBF_1682461295000.TAR.GZ (Skipping Download) 
[6/25/2023 12:50:15 PM] Checking Existing File: 4U5T-14G421-CAF_1682461100000.TAR.GZ 
[6/25/2023 12:50:17 PM] Validated: 4U5T-14G421-CAF_1682461100000.TAR.GZ (Skipping Download) 
[6/25/2023 12:50:17 PM] Checking Existing File: 4U5T-14G424-CF_1682464057000.TAR.GZ 
[6/25/2023 12:50:17 PM] Validated: 4U5T-14G424-CF_1682464057000.TAR.GZ (Skipping Download) 
[6/25/2023 12:50:17 PM] Checking Existing File: 4U5T-14G422-CAM_1682463335000.TAR.GZ 
[6/25/2023 12:50:20 PM] Validated: 4U5T-14G422-CAM_1682463335000.TAR.GZ (Skipping Download) 
[6/25/2023 12:50:20 PM] Checking Existing File: 4U5T-14G422-CBM_1682463581000.TAR.GZ 
[6/25/2023 12:50:22 PM] Validated: 4U5T-14G422-CBM_1682463581000.TAR.GZ (Skipping Download) 
[6/25/2023 12:50:22 PM] Checking Existing File: 4U5T-14G422-CCM_1682463747000.TAR.GZ 
[6/25/2023 12:50:23 PM] Validated: 4U5T-14G422-CCM_1682463747000.TAR.GZ (Skipping Download) 
[6/25/2023 12:50:23 PM] Preparing USB drive
[6/25/2023 12:50:23 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[6/25/2023 12:50:23 PM] Copying: 1u5t-14g386-cb.tar.gz 
[6/25/2023 12:50:26 PM] Validating: 1u5t-14g386-cb.tar.gz 
[6/25/2023 12:50:26 PM] Copied: 1u5t-14g386-cb.tar.gz 
[6/25/2023 12:50:26 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[6/25/2023 12:50:26 PM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[6/25/2023 12:50:43 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[6/25/2023 12:50:53 PM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[6/25/2023 12:50:53 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[6/25/2023 12:50:53 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[6/25/2023 12:51:19 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[6/25/2023 12:51:35 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[6/25/2023 12:51:35 PM] Checking Existing File: NU5T-14G381-AC_1682460957000.TAR.GZ 
[6/25/2023 12:51:35 PM] Copying: NU5T-14G381-AC_1682460957000.TAR.GZ 
[6/25/2023 12:52:15 PM] Validating: NU5T-14G381-AC_1682460957000.TAR.GZ 
[6/25/2023 12:52:39 PM] Copied: NU5T-14G381-AC_1682460957000.TAR.GZ 
[6/25/2023 12:52:39 PM] Checking Existing File: 4U5T-14G421-CJF_1682462901000.TAR.GZ 
[6/25/2023 12:52:39 PM] Copying: 4U5T-14G421-CJF_1682462901000.TAR.GZ 
[6/25/2023 12:53:12 PM] Validating: 4U5T-14G421-CJF_1682462901000.TAR.GZ 
[6/25/2023 12:53:31 PM] Copied: 4U5T-14G421-CJF_1682462901000.TAR.GZ 
[6/25/2023 12:53:31 PM] Checking Existing File: 4U5T-14G421-CHF_1682462859000.TAR.GZ 
[6/25/2023 12:53:31 PM] Copying: 4U5T-14G421-CHF_1682462859000.TAR.GZ 
[6/25/2023 12:54:18 PM] Validating: 4U5T-14G421-CHF_1682462859000.TAR.GZ 
[6/25/2023 12:54:46 PM] Copied: 4U5T-14G421-CHF_1682462859000.TAR.GZ 
[6/25/2023 12:54:46 PM] Checking Existing File: 4U5T-14G421-CFF_1682462169000.TAR.GZ 
[6/25/2023 12:54:46 PM] Copying: 4U5T-14G421-CFF_1682462169000.TAR.GZ 
[6/25/2023 12:55:37 PM] Validating: 4U5T-14G421-CFF_1682462169000.TAR.GZ 
[6/25/2023 12:56:08 PM] Copied: 4U5T-14G421-CFF_1682462169000.TAR.GZ 
[6/25/2023 12:56:08 PM] Checking Existing File: 4U5T-14G421-CGF_1682462518000.TAR.GZ 
[6/25/2023 12:56:08 PM] Copying: 4U5T-14G421-CGF_1682462518000.TAR.GZ 
[6/25/2023 12:57:03 PM] Validating: 4U5T-14G421-CGF_1682462518000.TAR.GZ 
[6/25/2023 12:57:35 PM] Copied: 4U5T-14G421-CGF_1682462518000.TAR.GZ 
[6/25/2023 12:57:35 PM] Checking Existing File: 4U5T-14G421-CEF_1682461522000.TAR.GZ 
[6/25/2023 12:57:35 PM] Copying: 4U5T-14G421-CEF_1682461522000.TAR.GZ 
[6/25/2023 12:58:28 PM] Validating: 4U5T-14G421-CEF_1682461522000.TAR.GZ 
[6/25/2023 12:58:59 PM] Copied: 4U5T-14G421-CEF_1682461522000.TAR.GZ 
[6/25/2023 12:58:59 PM] Checking Existing File: 4U5T-14G421-CDF_1682463264000.TAR.GZ 
[6/25/2023 12:58:59 PM] Copying: 4U5T-14G421-CDF_1682463264000.TAR.GZ 
[6/25/2023 1:00:03 PM] Validating: 4U5T-14G421-CDF_1682463264000.TAR.GZ 
[6/25/2023 1:00:40 PM] Copied: 4U5T-14G421-CDF_1682463264000.TAR.GZ 
[6/25/2023 1:00:40 PM] Checking Existing File: 4U5T-14G421-CCF_1682461368000.TAR.GZ 
[6/25/2023 1:00:40 PM] Copying: 4U5T-14G421-CCF_1682461368000.TAR.GZ 
[6/25/2023 1:01:33 PM] Validating: 4U5T-14G421-CCF_1682461368000.TAR.GZ 
[6/25/2023 1:02:05 PM] Copied: 4U5T-14G421-CCF_1682461368000.TAR.GZ 
[6/25/2023 1:02:05 PM] Checking Existing File: 4U5T-14G421-CBF_1682461295000.TAR.GZ 
[6/25/2023 1:02:05 PM] Copying: 4U5T-14G421-CBF_1682461295000.TAR.GZ 
[6/25/2023 1:02:59 PM] Validating: 4U5T-14G421-CBF_1682461295000.TAR.GZ 
[6/25/2023 1:03:31 PM] Copied: 4U5T-14G421-CBF_1682461295000.TAR.GZ 
[6/25/2023 1:03:31 PM] Checking Existing File: 4U5T-14G421-CAF_1682461100000.TAR.GZ 
[6/25/2023 1:03:31 PM] Copying: 4U5T-14G421-CAF_1682461100000.TAR.GZ 
[6/25/2023 1:04:18 PM] Validating: 4U5T-14G421-CAF_1682461100000.TAR.GZ 
[6/25/2023 1:04:46 PM] Copied: 4U5T-14G421-CAF_1682461100000.TAR.GZ 
[6/25/2023 1:04:46 PM] Checking Existing File: 4U5T-14G424-CF_1682464057000.TAR.GZ 
[6/25/2023 1:04:46 PM] Copying: 4U5T-14G424-CF_1682464057000.TAR.GZ 
[6/25/2023 1:04:46 PM] Validating: 4U5T-14G424-CF_1682464057000.TAR.GZ 
[6/25/2023 1:04:46 PM] Copied: 4U5T-14G424-CF_1682464057000.TAR.GZ 
[6/25/2023 1:04:46 PM] Checking Existing File: 4U5T-14G422-CAM_1682463335000.TAR.GZ 
[6/25/2023 1:04:46 PM] Copying: 4U5T-14G422-CAM_1682463335000.TAR.GZ 
[6/25/2023 1:05:44 PM] Validating: 4U5T-14G422-CAM_1682463335000.TAR.GZ 
[6/25/2023 1:06:19 PM] Copied: 4U5T-14G422-CAM_1682463335000.TAR.GZ 
[6/25/2023 1:06:19 PM] Checking Existing File: 4U5T-14G422-CBM_1682463581000.TAR.GZ 
[6/25/2023 1:06:19 PM] Copying: 4U5T-14G422-CBM_1682463581000.TAR.GZ 
[6/25/2023 1:06:55 PM] Validating: 4U5T-14G422-CBM_1682463581000.TAR.GZ 
[6/25/2023 1:07:17 PM] Copied: 4U5T-14G422-CBM_1682463581000.TAR.GZ 
[6/25/2023 1:07:17 PM] Checking Existing File: 4U5T-14G422-CCM_1682463747000.TAR.GZ 
[6/25/2023 1:07:17 PM] Copying: 4U5T-14G422-CCM_1682463747000.TAR.GZ 
[6/25/2023 1:07:42 PM] Validating: 4U5T-14G422-CCM_1682463747000.TAR.GZ 
[6/25/2023 1:07:56 PM] Copied: 4U5T-14G422-CCM_1682463747000.TAR.GZ 
[6/25/2023 1:07:56 PM] Generating reformat.lst
[6/25/2023 1:07:56 PM] Generating autoinstall.lst
[6/25/2023 1:07:56 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

SaNdMaN · June 25, 2023, 9:54pm

Hello.

Does your unit really have NAV?.
If so, try using a different USB drive.

The one you are using is almost a potato according to Syn3updater

I mean, it’s generic, which also screams “cheap”.
Try using a different USB, we always recommend using good and quality branded ones.

Alex2xk · June 25, 2023, 9:56pm

Thanks for the speedy reply!

Yes my unit does have NAV.
It most certainly is a “cheap” usb drive. It is an Amazon basics that we just had laying around the house. I’ll go out and get a quality one and see if that resolves the issue.
Thank you.

SaNdMaN · June 25, 2023, 10:01pm

If you have any other one laying around, try that. But the fact that Windows (hence Syn3updater) gets a generic model like the one that I’ve quoted, well, does not scream quality. You can also try another USB port if your vehicle has more than one.

If your unit has NAV then we can rule the APIM’s storage out. The error you are facing is related to unpacking the package. If storage is not an issue, then maybe your USB is failing due to the intensity of the operation.

If you want to recover the unit until you get a new USB, you can recreate the USB but without NAV included. That will be less intensive and quicker, so it may end OK. Granted, you would not have NAV, but you can correct that later with a full install once you get a new drive to try with.

Alex2xk · June 25, 2023, 10:04pm

Ok fantastic. That sounds like the route I will take for now.
Thank you very much!

system · July 8, 2023, 7:30pm

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