Download to USB Error Connection failer

Ford Help & Support
,
1

What is your SYNC Region? North America

What was your Old SYNC Version?

What is your current SYNC Version? 3.0 20204

Do you have Navigation? YES

Have you read the documentation at https://cyanlabs.net/docs/syn3updater ? Yes

Do you have a error message, if so what is it?
Unable to read data from transport connection: An existing connection was forcibly closed by a remote host. An existing connection was forcibly closed by a remote host.

Please paste your log output or provide the URL to your log file below

PASTE LOG HERE

Please describe in detail your issue below
…When downloading the update files to my USB flash drive I keep getting a connection terminated by a remote host error.

2

This has been reported many times by only a small portion of users and cannot be reproduced for troubleshooting. As the error says, the server (Ford’s) is closing the connection.

This is what you could do:

  • Keep trying until it succeeds
  • Try a different computer
  • Try a different network
  • Configure Syn3Updater to only use a single download connection instead of 8
  • Manually download the files via a browser and save them into the Syn3Updater download folder and re run the process: Syn3Updater will find the files locally and validate them without re-downloading and later create the USB drive.

EDIT BY CYANLABS: Use this link to get the files - Easily Update Your SYNC 3 Using Our Manual Method - CyanLabs

3

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.