During update screen turns red and gives error pkg03

During update screen turns red and gives error pkg03
(Translated to English)


SYNC Region: EU

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0.23219

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
err in 1u5t-14g421-bal-1723658080000.tar.gz:pgk_err03

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.13.3.0 Stable

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.13.3.0
Branch: Stable
Operating System: Microsoft Windows 10 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3.0.23219
Region: EU
Navigation: True
Install Mode: Riconoscimento automatico (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Disattivato / Non MY20

DESTINATION DETAILS
Mode: Drive
Model: USB Mass  Storage Device USB Device
Size: 58GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-AT_1660763323000.TAR.GZ
GRACENOTES=4U5T-14G423-AC_1615425645000.TAR.GZ
ENH_DAB=1U5T-14G658-AH_1644006443000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
MAP=1U5T-14G421-BAL_1723658080000.TAR.GZ
MAP=1U5T-14G421-BBL_1723560114000.TAR.GZ
MAP=1U5T-14G421-BCL_1723600422000.TAR.GZ
MAP=1U5T-14G421-BDL_1723600797000.TAR.GZ
MAP=1U5T-14G421-BEL_1723601194000.TAR.GZ
MAP=1U5T-14G421-BFL_1723601450000.TAR.GZ
MAP=1U5T-14G421-BGL_1723602075000.TAR.GZ
MAP=1U5T-14G421-BHL_1723602658000.TAR.GZ
MAP=1U5T-14G421-BJL_1723602553000.TAR.GZ
VOICE_NAV=4U5T-14G422-BAL_1723663279000.TAR.GZ
VOICE_NAV=4U5T-14G422-BBL_1723666341000.TAR.GZ
VOICE_NAV=4U5T-14G422-BCL_1723745202000.TAR.GZ
VOICE_NAV=4U5T-14G422-BDL_1723746662000.TAR.GZ
MAP_LICENSE=1U5T-14G424-BN_1727700842000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.13.3.0 Stable - reformat  Mode - Sync 3.4.23188 EU

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (22)
GB5T-14G386-AA_56065.tar.gz (43,1KB)
Sync_NVAT00S1_WF06XXGCC6GY27762.xml (10,3KB)
1u5t-14g386-cb.tar.gz (8,5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3,2KB)
5U5T-14G391-AT_1660763323000.TAR.GZ (1,5GB)
4U5T-14G423-AC_1615425645000.TAR.GZ (689MB)
1U5T-14G658-AH_1644006443000.TAR.GZ (57,5MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869,8MB)
1U5T-14G421-BAL_1723658080000.TAR.GZ (2,5GB)
1U5T-14G421-BBL_1723560114000.TAR.GZ (539,6MB)
1U5T-14G421-BCL_1723600422000.TAR.GZ (1,8GB)
1U5T-14G421-BDL_1723600797000.TAR.GZ (1,1GB)
1U5T-14G421-BEL_1723601194000.TAR.GZ (1,8GB)
1U5T-14G421-BFL_1723601450000.TAR.GZ (2,5GB)
1U5T-14G421-BGL_1723602075000.TAR.GZ (2,1GB)
1U5T-14G421-BHL_1723602658000.TAR.GZ (2,6GB)
1U5T-14G421-BJL_1723602553000.TAR.GZ (26MB)
4U5T-14G422-BAL_1723663279000.TAR.GZ (2,4GB)
4U5T-14G422-BBL_1723666341000.TAR.GZ (2,3GB)
4U5T-14G422-BCL_1723745202000.TAR.GZ (1,7GB)
4U5T-14G422-BDL_1723746662000.TAR.GZ (2,1GB)
1U5T-14G424-BN_1727700842000.TAR.GZ (1,7KB)

LOG
[09/04/2025 12:03:35] Selected Region: EU - Release: Sync 3.4.23188 - Map Version: F13 (2023) - EU (10 2024) 
[09/04/2025 12:03:35] Install Mode: Riconoscimento automatico (reformat) Forced: False 
[09/04/2025 12:03:35] MY20 Protection: Disattivato / Non MY20 
[09/04/2025 12:03:35] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[09/04/2025 12:03:35] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download) 
[09/04/2025 12:03:35] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[09/04/2025 12:03:35] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download) 
[09/04/2025 12:03:35] Checking Existing File: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[09/04/2025 12:03:43] Validated: 5U5T-14G391-AT_1660763323000.TAR.GZ (Skipping Download) 
[09/04/2025 12:03:43] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[09/04/2025 12:03:46] Validated: 4U5T-14G423-AC_1615425645000.TAR.GZ (Skipping Download) 
[09/04/2025 12:03:46] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[09/04/2025 12:03:47] Validated: 1U5T-14G658-AH_1644006443000.TAR.GZ (Skipping Download) 
[09/04/2025 12:03:47] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[09/04/2025 12:03:51] Validated: NU5T-14G381-AD_1689364279000.TAR.GZ (Skipping Download) 
[09/04/2025 12:03:51] Checking Existing File: 1U5T-14G421-BAL_1723658080000.TAR.GZ 
[09/04/2025 12:04:05] Validated: 1U5T-14G421-BAL_1723658080000.TAR.GZ (Skipping Download) 
[09/04/2025 12:04:05] Checking Existing File: 1U5T-14G421-BBL_1723560114000.TAR.GZ 
[09/04/2025 12:04:08] Validated: 1U5T-14G421-BBL_1723560114000.TAR.GZ (Skipping Download) 
[09/04/2025 12:04:08] Checking Existing File: 1U5T-14G421-BCL_1723600422000.TAR.GZ 
[09/04/2025 12:04:17] Validated: 1U5T-14G421-BCL_1723600422000.TAR.GZ (Skipping Download) 
[09/04/2025 12:04:17] Checking Existing File: 1U5T-14G421-BDL_1723600797000.TAR.GZ 
[09/04/2025 12:04:23] Validated: 1U5T-14G421-BDL_1723600797000.TAR.GZ (Skipping Download) 
[09/04/2025 12:04:23] Checking Existing File: 1U5T-14G421-BEL_1723601194000.TAR.GZ 
[09/04/2025 12:04:32] Validated: 1U5T-14G421-BEL_1723601194000.TAR.GZ (Skipping Download) 
[09/04/2025 12:04:32] Checking Existing File: 1U5T-14G421-BFL_1723601450000.TAR.GZ 
[09/04/2025 12:04:46] Validated: 1U5T-14G421-BFL_1723601450000.TAR.GZ (Skipping Download) 
[09/04/2025 12:04:46] Checking Existing File: 1U5T-14G421-BGL_1723602075000.TAR.GZ 
[09/04/2025 12:04:57] Validated: 1U5T-14G421-BGL_1723602075000.TAR.GZ (Skipping Download) 
[09/04/2025 12:04:57] Checking Existing File: 1U5T-14G421-BHL_1723602658000.TAR.GZ 
[09/04/2025 12:05:10] Validated: 1U5T-14G421-BHL_1723602658000.TAR.GZ (Skipping Download) 
[09/04/2025 12:05:10] Checking Existing File: 1U5T-14G421-BJL_1723602553000.TAR.GZ 
[09/04/2025 12:05:10] Validated: 1U5T-14G421-BJL_1723602553000.TAR.GZ (Skipping Download) 
[09/04/2025 12:05:10] Checking Existing File: 4U5T-14G422-BAL_1723663279000.TAR.GZ 
[09/04/2025 12:05:21] Validated: 4U5T-14G422-BAL_1723663279000.TAR.GZ (Skipping Download) 
[09/04/2025 12:05:21] Checking Existing File: 4U5T-14G422-BBL_1723666341000.TAR.GZ 
[09/04/2025 12:05:32] Validated: 4U5T-14G422-BBL_1723666341000.TAR.GZ (Skipping Download) 
[09/04/2025 12:05:32] Checking Existing File: 4U5T-14G422-BCL_1723745202000.TAR.GZ 
[09/04/2025 12:05:40] Validated: 4U5T-14G422-BCL_1723745202000.TAR.GZ (Skipping Download) 
[09/04/2025 12:05:40] Checking Existing File: 4U5T-14G422-BDL_1723746662000.TAR.GZ 
[09/04/2025 12:05:40] Validate: 4U5T-14G422-BDL_1723746662000.TAR.GZ (Failed!, Downloading)
[09/04/2025 12:05:40] Downloading: 4U5T-14G422-BDL_1723746662000.TAR.GZ
[09/04/2025 12:09:22] Validating: 4U5T-14G422-BDL_1723746662000.TAR.GZ 
[09/04/2025 12:09:31] Downloaded: 4U5T-14G422-BDL_1723746662000.TAR.GZ 
[09/04/2025 12:09:31] Checking Existing File: 1U5T-14G424-BN_1727700842000.TAR.GZ 
[09/04/2025 12:09:31] Downloading: 1U5T-14G424-BN_1727700842000.TAR.GZ
[09/04/2025 12:09:32] Validating: 1U5T-14G424-BN_1727700842000.TAR.GZ 
[09/04/2025 12:09:32] Downloaded: 1U5T-14G424-BN_1727700842000.TAR.GZ 
[09/04/2025 12:09:32] Preparing USB drive
[09/04/2025 12:09:32] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[09/04/2025 12:09:32] Copying: 1u5t-14g386-cb.tar.gz 
[09/04/2025 12:09:33] Validating: 1u5t-14g386-cb.tar.gz 
[09/04/2025 12:09:33] Copied: 1u5t-14g386-cb.tar.gz 
[09/04/2025 12:09:33] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[09/04/2025 12:09:33] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[09/04/2025 12:09:33] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[09/04/2025 12:09:33] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[09/04/2025 12:09:33] Checking Existing File: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[09/04/2025 12:09:33] Copying: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[09/04/2025 12:11:27] Validating: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[09/04/2025 12:12:07] Copied: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[09/04/2025 12:12:07] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[09/04/2025 12:12:07] Copying: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[09/04/2025 12:12:58] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[09/04/2025 12:13:16] Copied: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[09/04/2025 12:13:16] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[09/04/2025 12:13:16] Copying: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[09/04/2025 12:13:20] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[09/04/2025 12:13:21] Copied: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[09/04/2025 12:13:21] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[09/04/2025 12:13:21] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ 
[09/04/2025 12:14:23] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[09/04/2025 12:14:45] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ 
[09/04/2025 12:14:45] Checking Existing File: 1U5T-14G421-BAL_1723658080000.TAR.GZ 
[09/04/2025 12:14:45] Copying: 1U5T-14G421-BAL_1723658080000.TAR.GZ 
[09/04/2025 12:17:47] Validating: 1U5T-14G421-BAL_1723658080000.TAR.GZ 
[09/04/2025 12:18:53] Copied: 1U5T-14G421-BAL_1723658080000.TAR.GZ 
[09/04/2025 12:18:53] Checking Existing File: 1U5T-14G421-BBL_1723560114000.TAR.GZ 
[09/04/2025 12:18:53] Copying: 1U5T-14G421-BBL_1723560114000.TAR.GZ 
[09/04/2025 12:19:33] Validating: 1U5T-14G421-BBL_1723560114000.TAR.GZ 
[09/04/2025 12:19:46] Copied: 1U5T-14G421-BBL_1723560114000.TAR.GZ 
[09/04/2025 12:19:46] Checking Existing File: 1U5T-14G421-BCL_1723600422000.TAR.GZ 
[09/04/2025 12:19:46] Copying: 1U5T-14G421-BCL_1723600422000.TAR.GZ 
[09/04/2025 12:21:51] Validating: 1U5T-14G421-BCL_1723600422000.TAR.GZ 
[09/04/2025 12:22:41] Copied: 1U5T-14G421-BCL_1723600422000.TAR.GZ 
[09/04/2025 12:22:41] Checking Existing File: 1U5T-14G421-BDL_1723600797000.TAR.GZ 
[09/04/2025 12:22:41] Copying: 1U5T-14G421-BDL_1723600797000.TAR.GZ 
[09/04/2025 12:24:07] Validating: 1U5T-14G421-BDL_1723600797000.TAR.GZ 
[09/04/2025 12:24:39] Copied: 1U5T-14G421-BDL_1723600797000.TAR.GZ 
[09/04/2025 12:24:39] Checking Existing File: 1U5T-14G421-BEL_1723601194000.TAR.GZ 
[09/04/2025 12:24:39] Copying: 1U5T-14G421-BEL_1723601194000.TAR.GZ 
[09/04/2025 12:26:50] Validating: 1U5T-14G421-BEL_1723601194000.TAR.GZ 
[09/04/2025 12:27:38] Copied: 1U5T-14G421-BEL_1723601194000.TAR.GZ 
[09/04/2025 12:27:38] Checking Existing File: 1U5T-14G421-BFL_1723601450000.TAR.GZ 
[09/04/2025 12:27:38] Copying: 1U5T-14G421-BFL_1723601450000.TAR.GZ 
[09/04/2025 12:30:47] Validating: 1U5T-14G421-BFL_1723601450000.TAR.GZ 
[09/04/2025 12:31:54] Copied: 1U5T-14G421-BFL_1723601450000.TAR.GZ 
[09/04/2025 12:31:54] Checking Existing File: 1U5T-14G421-BGL_1723602075000.TAR.GZ 
[09/04/2025 12:31:54] Copying: 1U5T-14G421-BGL_1723602075000.TAR.GZ 
[09/04/2025 12:34:28] Validating: 1U5T-14G421-BGL_1723602075000.TAR.GZ 
[09/04/2025 12:35:24] Copied: 1U5T-14G421-BGL_1723602075000.TAR.GZ 
[09/04/2025 12:35:24] Checking Existing File: 1U5T-14G421-BHL_1723602658000.TAR.GZ 
[09/04/2025 12:35:24] Copying: 1U5T-14G421-BHL_1723602658000.TAR.GZ 
[09/04/2025 12:38:41] Validating: 1U5T-14G421-BHL_1723602658000.TAR.GZ 
[09/04/2025 12:39:51] Copied: 1U5T-14G421-BHL_1723602658000.TAR.GZ 
[09/04/2025 12:39:51] Checking Existing File: 1U5T-14G421-BJL_1723602553000.TAR.GZ 
[09/04/2025 12:39:51] Copying: 1U5T-14G421-BJL_1723602553000.TAR.GZ 
[09/04/2025 12:39:53] Validating: 1U5T-14G421-BJL_1723602553000.TAR.GZ 
[09/04/2025 12:39:53] Copied: 1U5T-14G421-BJL_1723602553000.TAR.GZ 
[09/04/2025 12:39:53] Checking Existing File: 4U5T-14G422-BAL_1723663279000.TAR.GZ 
[09/04/2025 12:39:53] Copying: 4U5T-14G422-BAL_1723663279000.TAR.GZ 
[09/04/2025 12:42:53] Validating: 4U5T-14G422-BAL_1723663279000.TAR.GZ 
[09/04/2025 12:43:57] Copied: 4U5T-14G422-BAL_1723663279000.TAR.GZ 
[09/04/2025 12:43:57] Checking Existing File: 4U5T-14G422-BBL_1723666341000.TAR.GZ 
[09/04/2025 12:43:57] Copying: 4U5T-14G422-BBL_1723666341000.TAR.GZ 
[09/04/2025 12:46:45] Validating: 4U5T-14G422-BBL_1723666341000.TAR.GZ 
[09/04/2025 12:47:46] Copied: 4U5T-14G422-BBL_1723666341000.TAR.GZ 
[09/04/2025 12:47:46] Checking Existing File: 4U5T-14G422-BCL_1723745202000.TAR.GZ 
[09/04/2025 12:47:46] Copying: 4U5T-14G422-BCL_1723745202000.TAR.GZ 
[09/04/2025 12:49:54] Validating: 4U5T-14G422-BCL_1723745202000.TAR.GZ 
[09/04/2025 12:50:40] Copied: 4U5T-14G422-BCL_1723745202000.TAR.GZ 
[09/04/2025 12:50:40] Checking Existing File: 4U5T-14G422-BDL_1723746662000.TAR.GZ 
[09/04/2025 12:50:40] Copying: 4U5T-14G422-BDL_1723746662000.TAR.GZ 
[09/04/2025 12:53:21] Validating: 4U5T-14G422-BDL_1723746662000.TAR.GZ 
[09/04/2025 12:54:15] Copied: 4U5T-14G422-BDL_1723746662000.TAR.GZ 
[09/04/2025 12:54:15] Checking Existing File: 1U5T-14G424-BN_1727700842000.TAR.GZ 
[09/04/2025 12:54:15] Copying: 1U5T-14G424-BN_1727700842000.TAR.GZ 
[09/04/2025 12:54:15] Validating: 1U5T-14G424-BN_1727700842000.TAR.GZ 
[09/04/2025 12:54:15] Copied: 1U5T-14G424-BN_1727700842000.TAR.GZ 
[09/04/2025 12:54:15] Generating reformat.lst
[09/04/2025 12:54:16] Generating autoinstall.lst
[09/04/2025 12:54:16] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY! 

PKG_ERR03 – Error is PKG_UNTAR_FAILURE

Either you do not have NAV or the APIM has no storage leftover, or the USB has issues. You could use another USB and try again. You can run the Interrogator Utility and find out if the APIM is NAV or not.

VIN: WF06XXGCC6GY27762
Modello di APIM: HS7T-14G371-FAD
Tipo di APIM: Navigation
Capienza APIM: 64GB
APIM Spazio Libero: 20G
Versione 3.0.23219 (JR3T-14G381-AY)

09/04/2025 10:11:11 +00:00

1 Like

This is probably a USB issue. The unit is NAV and there is plenty of storage and the APIM is not MY20+.

2 Likes

I try to buy a new USB and I can’t load files by redoing everything from sync3 updater. The files are correct so do I have to remove something?
folder syncmyride
autoinstall.ist
dontindx.msa
log
reformat.ist

I would load it all again as the USB copy is probably an issue.

1 Like

Like previously said, it’s likely a bad USB thing, since it seems to be really generic.

Try one from a good brand like Sandisk.