Embedded Modem does not longer working

What is your SYNC Region? EU

What is your current SYNC Version? 3.4.20196

Do you have Navigation? Yes

Do you have a error message, if so what is it?

The Vehicle HotSpot Menu can‘t displayed at this Moment. Please try again later.

Please describe in detail your issue below


I have a problem with my Sync 3.4

all of a sudden the integrated modem no longer works. I can no longer use the FordPassApp, for example.

in the sync system it no longer shows a serial number with an integrated modem.

vehicle data:

ford fiesta 05/2019
sync 3.4.20196

can someone help me?

Thanks a lot!

Sorry for the late reply, my bet is you didn’t factory reset, please try this, if you are still having issues feel free to make a new topic.

1 Like